216 customer experience program manager jobs at 163 companies in Flower Mound, TX
2w
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Customer Program Manager
Dallas or Murray Hill or Naperville or Washington D.C.
HybridFull Time
5+ YOEPMP or equivalent, 5+ years project/program experience, change management experience, financial forecasting and budget management knowledge, ability to lead customer projects and teams.
5d
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Vice President, Affluent Customer Experience Manager
New York or Columbus or Delaware or Plano or Chicago
$124k-$195k/yr OnsiteFull Time
6+ YOE6+ years in financial services product/process/customer experience or project management; strong project management, stakeholder influence, analytics, and communication skills; bachelor\u0002s or equivalent.
2mo
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Program Manager
Dallas, Texas, United States
OnsiteFull Time
5+ YOEBachelor’s degree; 5+ years in program management/operations; strong analytics and KPI management; customer-facing experience.
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Program Manager
Dallas, Texas, United States
$67k-$124k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent, 5+ years program or operations experience, strong analytical and communication skills, KPI management, customer-facing experience, familiarity with Microsoft Dynamics and Ralliant Business System (RBS).
Microsoft Dynamics, Ralliant Business System (RBS)
1mo
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Program Manager II
Fort Worth, Texas, United States
OnsiteFull Time
5+ YOEBachelor's degree required (engineering preferred), 5+ years program management experience, strong customer relations, FAA certification knowledge, Microsoft Project experience, ability to travel up to 25%.
Microsoft Project, ZACSA, MS Tracking
1mo
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Program Manager
Carrollton, Texas, United States
OnsiteFull Time
0+ YOEBachelor's in business/accounting/finance required, 0-2 years experience, strong Microsoft Excel (VLOOKUP) skills, excellent communication, ability to manage multiple projects, negotiate contracts, and liaise with customers.
Microsoft Excel, VLOOKUP
2mo
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Program Manager - Global Accounts
Plano, Texas, United States
OnsiteFull Time
3+ YOEBachelor's in engineering or related field; 3+ years in program management; experience with large, complex customers; cross-functional coordination; PM tools.
MS Project, Smartsheet
2w
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Global Program Manager
Dallas, Texas, United States
OnsiteFull Time
3+ YOE3+ years managing customer relationships, 3+ years logistics/supply chain experience, 2+ years sales/account management, strong communication, KPI/ROI understanding, project management, proficient with MS Office.
Microsoft Office, Microsoft Excel
1w
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Client Experience Manager
Kent or Memphis or Austin or Parsippany-Troy Hills or Marietta or Houston or McKinney or United States
$85k-$100k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years managing customer relations, operations and procurement; high school diploma required; valid driver’s license; pass drug screen and background check; ability to read contracts and technical documents; strong verbal and written English.
1w
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Global Head of Customer Experience, Property Management
Chicago or Dallas or New York City or San Francisco
$275k-$330k/yr RemoteFull Time
15+ YOE15+ years senior property/facilities/real estate operations leadership with multi-region scope, P&L ownership, client retention and people development experience; strong commercial, data-driven and program management skills.
2w
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Event Experience Manager
Grapevine, Texas, United States
$26-$30/hr OnsiteFull Time
3+ YOEHigh school diploma/GED with 3 years event experience OR bachelor\u0002s plus 1 year; strong customer service, event planning, BEO familiarity, and communication skills.
2w
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Sr. National Accounts Program Manager
Irving, Texas, United States
RemoteFull Time
10+ YOE4+ Mgmt10+ years alarm industry and project management experience, 4+ years customer relationship management, bachelor’s preferred, CSPM or PMP preferred, strong ops/account leadership, ability to travel.
Microsoft Office, Microsoft Project
1mo
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Customer Project Manager
Dallas, Texas, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years aircraft maintenance experience, 2+ years customer project management or supervisory experience; knowledge of FAA/EASA/TC, maintenance inspection programs, EHS rules, SAP and Pivotal, ISO/OHSAS, accounting basics; A&P and bachelor\u0002s degree preferred.
SAP, Pivotal
2w
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Sr. National Accounts Program Manager
Irving, Texas, United States
RemoteFull Time
10+ YOE4+ Mgmt10+ years alarm/project management experience, 4+ years customer relationship management, advanced electronic security knowledge, MS Office/Project skills, ability to travel, strong communication and leadership.
Microsoft Office, Microsoft Project
1mo
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Customer Onboarding Manager
Vancouver or Plano
$88k-$110k/yr HybridFull Time
4+ YOE4+ years implementing SaaS applications or customer success/project management; bachelor's or equivalent; strong project management, communication, and problem-solving skills; ERP and web integration experience a plus.
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript, API
3d
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Customer Service Manager
Gainesville, Texas, United States
$75k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree or equivalent experience; 5–7 years in customer service management within manufacturing; Microsoft Office expertise; leadership, communication, customer interface, and program management skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, ERP
1mo
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Customer Success Manager
Coppell or Dallas
$80k-$120k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent, 5+ years in customer success/account management supporting SaaS/CCaaS or contact center customers; strong executive communication, program management, CRM/service platform experience.
CCaaS, Salesforce, ServiceNow, CRM, ticketing, project management, service management, IVR, routing, workforce management, AI, omnichannel
3w
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Customer Project Manager, Hyperscale
Dallas or Toronto
$118k-$176k/yr HybridFull Time
Proven experience delivering large, complex customer-facing technology or infrastructure projects; executive communication; data center or colocation knowledge; strong organisation and risk management; familiarity with PM tools and formal qualifications preferred.
Smartsheet, Tableau
5d
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Customer Account Manager
Chicago or Dallas
$123k-$137k/yr RemoteFull Time
5+ YOE5+ years in customer success/technical account management or professional services in SaaS; program-management experience; proficiency with Salesforce, Gainsight, Jira; strong executive and technical communication; B.S. or equivalent experience.
Salesforce, Gainsight, Jira
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