471 customer experience program manager jobs at 274 companies in Cupertino, CA
4w
Save
Mark Applied
Hide
4w
Customer Program Manager - Automotive
Santa Clara, California, United States
$200k-$322k/yrOnsiteFull Time
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
12+ YOE12+ years program/project management experience in automotive or embedded industry, strong technical/engineering background, BS/MS in Engineering/CS or equivalent, experience with ML/data workflows, global program leadership and OEM customer engagement.
Harvey: AI platform for legal research and document analysis.
5+ YOE5+ years in customer marketing, community, advocacy, events, or program management at high-growth SaaS/tech; experience building/scaling customer programs, strong program management, customer-facing skills, and excellent communication.
NVIDIANASDAQ: NVDA: Designs GPU-accelerated computing and artificial intelligence hardware.
12+ YOE12+ years program management experience in cloud/AI/physical AI industries; strong technical background in hardware/software, excellent communication, and ability to lead global cross-functional programs.
Customer Program Manager, Executive Briefing Center
San Francisco or New York City
$255k-$320k/yrHybridFull Time
Anthropic: Developing safe and reliable artificial intelligence systems.
Experience building/scaling executive briefing programs, executive presence with VP/C-level customers, strong cross-functional operating skills, program measurement and reporting, and a Bachelor's degree or equivalent.
Lumafield: Accessible industrial CT scanners and cloud-based analysis software
10+ YOEB.S. in engineering,10+ years experience in manufacturing or technical program/project management,expertise in process/industrial engineering,strong stakeholder communication,and must be US citizen or green card holder.
Attuned Intelligence: Supervised AI voice agents for healthcare patient access.
3+ years program management experience; exceptional organization, stakeholder communication, cross-functional coordination, and ownership; experience with customer deployments, KPI reporting, and AI tools.
IntelNasdaq: INTC: Designs and manufactures microprocessors and semiconductor components.
5+ YOEBachelor's in CS/CE/EE,5+ years program/project management in high-tech,experience with large partners,multi-level stakeholder interfacing,PMP preferred,knowledge of Ethernet and PLC/Agile/Waterfall.
Databricks: A unified platform for data analytics and artificial intelligence.
6+ YOE6+ years technical program and stakeholder management in enterprise technology; experience launching pilots to scale, data-driven reporting, AI/Big Data familiarity preferred, strong communication and enablement expertise.
Databricks Free Edition, Apache Spark, Delta Lake, MLflow
Notion: Provides a unified workspace for notes, documents, and project management.
Experience in program management, customer experience, customer success, growth, operations or startup-focused roles; strong organizational and cross-functional skills.
User Experience and Support Program Manager - USDS
San Jose, California, United States
$88k-$203k/yrOnsiteFull Time
TikTok USDS Joint Venture: Operates and secures TikTok services for U.S. users.
5+ YOEBA/BS,5+ years program management or customer support operations experience in tech/finance/e-commerce/digital payments,proficiency with data analysis and visualization (Excel,Tableau) and Ticketing/CRM,strong communication and escalation experience.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
AMAXTaiwan Stock Exchange: 6933: Designs and manufactures GPU-accelerated AI and HPC computing infrastructure.
3+ YOE3+ years program management experience in electronics-related hardware manufacturing; Bachelor's degree; strong communication and customer service skills; client-facing and management experience preferred; engineering background a plus.
FigmaNew York Stock Exchange: FIG: Collaborative interface design and prototyping software for teams.
Proven experience building/running a Voice of the Customer program, background in customer-facing functions (Support preferred), strong analytical and communication skills, fluency with AI workflows, and ability to translate customer data into product priorities.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
4+ YOEBachelor's in technical discipline preferred,4+ years related connector-industry experience,ability to read technical drawings,present to management,perform root cause analysis,and manage customer communication and program budgets.
Project Management software, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
MediaTekTaiwan Stock Exchange: 2454: Designs and develops system-on-chip solutions for electronic devices.
8+ YOE8+ years in engineering or program management for SoC/platforms; bachelor's degree in relevant field; embedded systems experience (Android, Linux/Yocto, RTOS); customer-facing, stakeholder communication, risk mitigation, and global coordination skills.
SanminaNASDAQ: SANM: Designs and manufactures complex electronics and mechanical systems.
2+ YOEBachelor's in engineering, minimum 2 years program-management or related experience, Excel and PM tool proficiency, U.S. government contract experience (FAR/DFARS), strong communication and customer focus.
Ichor HoldingsNASDAQ: ICHR: Designs and manufactures fluid delivery systems for semiconductor manufacturing.
5+ YOEProgram management experience in semiconductor/advanced manufacturing, customer-facing program delivery, strong communication, analytical skills, MRP/Oracle/Agile knowledge, and ability to develop metrics and manage budgets.
MRP, Oracle Cloud, Agile, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Stripe: Provides global financial infrastructure and payment processing for businesses.
8+ YOE8+ years leading multi-unit or multi-regional customer-facing operations, P&L experience, program and vendor management, data-driven decision making, stakeholder collaboration, concept development and scaling.
EOTECH: Manufacturer of advanced electro-optical sighting and tactical systems.
7+ YOE7+ years program/product management experience, strong NPD and customer-facing program leadership, bachelor’s in engineering/business, PMP preferred, proficiency with MS Project, Jira, Agile/Waterfall, and Microsoft Office.
Microsoft Project, Jira, Agile, Waterfall, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Excel, Truth in Negotiations Act (TINA)
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
4+ YOE4+ years related experience in connector or electronics industry, bachelor\u0002s in technical discipline preferred, program planning/budgeting, technical leadership, customer communication, DFM and root cause analysis skills.
Project Management software, Microsoft Excel, Microsoft Word, Microsoft PowerPoint