Fort Lauderdale • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Fort Lauderdale • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Fort Lauderdale • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Fort Lauderdale • 50 milesRemote · Hybrid · Onsite · Field · All Environments
90 customer experience program manager jobs at 63 companies in Fort Lauderdale, FL
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Senior Program Manager
Plantation or Louisville or Bellevue or Boston
$119k-$190k/yr OnsiteFull Time
5+ YOEBachelor's degree in a related field, 5+ years in program management/operations/supply chain/customer experience, strong analytical and communication skills, ability to influence senior stakeholders and operate in ambiguous environments.
2w
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Technical Program Manager - PMO
Sunrise, Florida, United States
$115k-$150k/yr HybridFull Time
8+ YOE8+ years in technical program management or PMO leadership; experience delivering enterprise programs, enterprise customer data ecosystems, technical fluency, stakeholder/executive communication, and proficiency with Jira, Microsoft Project, Smartsheet, Monday.com, Power BI, Tableau.
Jira, Microsoft Project, Smartsheet, Monday.com, Microsoft Power BI, Tableau
1mo
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Customer Success Manager
West Palm Beach, Florida, United States
OnsiteFull Time
5+ YOEBachelor's in engineering or construction-related field, 5+ years project/program management or construction delivery experience, data center/MEP knowledge, strong communication, and proficiency with construction/document tools.
Bluebeam, Procore, AutoCAD, Revit, Microsoft Office, Google Workspace
2mo
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Service Program Manager - Ft. Lauderdale Fl
Fort Lauderdale, Florida, United States
OnsiteFull Time
Bachelor’s degree or equivalent healthcare experience; experience in healthcare service operations; regulatory compliance knowledge (ISO 9001/13485); vendor and customer relationship management; proficient in Microsoft Office.
1w
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Senior Manager, Voice of Customer
Miramar or Dallas
HybridFull Time
5+ YOEBachelor's degree, 5+ years VoC/customer insights or CX analytics, experience managing end-to-end VoC programs, proficiency in qualitative and quantitative research, dashboard and data-pipeline building, strong communication and stakeholder skills.
Databricks, Claude Code, SurveySparrow, Quantum Metrics, Adobe Analytics
1mo
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Project Manager – Customer Owned Energy Systems
Austin or Nashville or Chicago or Miami or Seattle or Portland or Charlotte or Dallas or Houston or Boston or Philadelphia or Denver
$120k-$160k/yr HybridFull Time
7+ YOEBachelor's in engineering or related, 7+ years as project engineer/manager on energy or utility infrastructure projects, experience managing scope/schedule/budget/risk/quality, EVM/EAC financial experience, strong communication and analytical skills.
Estimate-at-Completion (EAC), Earned Value Management (EVM)
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Project Manager
Miami, Florida, United States
RemoteFull Time
2+ YOE2+ Mgmt2+ years in SaaS project management or customer success, native-level English, startup experience, experience managing remote teams, ability to travel internationally, strong independent and customer-centric mindset.
2mo
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ENGR Project Manager
Hialeah, Florida, United States
$80k-$90k/yr OnsiteFull Time
2+ YOESupports management of engineering programs, ensures compliance with customer and regulatory requirements, reads technical documents, uses MS Office, SolidWorks/AutoCAD, and is an ITAR U.S. person eligible for government security clearance; BS degree and 2+ years preferred.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Project, SolidWorks, AutoCAD
1w
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Account Manager
Southwest Ranches, Florida, United States
OnsiteFull Time
2+ YOEMinimum 2 years managing landscape maintenance crews, customer-facing experience, proficient with Microsoft Word/Excel/Outlook, hands-on leadership; bachelor’s preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
4d
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Market Manager, Services
Miami, Florida, United States
$118k-$148k/yr RemoteFull Time
8+ YOEBachelor’s degree or equivalent experience; 8 years managing wireless network deployments; expertise in site acquisition, construction management, turnkey services, leadership, planning, and customer communication.
1w
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Project Manager
West Palm Beach or Fort Lauderdale or Riviera Beach
OnsiteFull Time
High school diploma or equivalent; prior marina experience preferred. Requires strong communication, customer service, organization, multitasking, time management, and problem-solving skills; ability to lift 20 pounds.
1mo
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General Manager
Fort Lauderdale, Florida, United States
$140k-$160k/yr OnsiteFull Time
5+ YOE5+ years community property management experience, Florida CAM license, valid FL driver’s license, High School diploma required (college preferred), proficiency with Microsoft Office, strong customer service and supervisory skills.
Microsoft Office
2mo
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Area Manager
Davie, Florida, United States
$70k-$80k/yr FieldFull Time
7+ YOE7+ years related experience, bachelor’s degree preferred (or equivalent), valid driver license, ability to obtain commercial pesticide applicator license and CLT within 1 year, management and customer-relations skills, Microsoft Excel/Word/Outlook familiarity.
Microsoft Excel, Microsoft Word, Microsoft Outlook
1mo
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Project Manager, Cruise
Medley or Miami
$71k-$89k/yr OnsiteFull Time
5+ YOEBachelor's degree in business/logistics/supply chain typically required; 5+ years transportation/logistics project management experience preferred; strong project management, communication, analytical skills; knowledge of freight forwarding, customs, and warehousing; Microsoft Office proficiency.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Project, Smartsheet
6d
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Early Career Insurance Account Manager Training Program
Fort Lauderdale, Florida, United States
OnsiteFull Time
College degree or comparable experience preferred; requires analytical problem-solving, accuracy, attention to detail, organization, time management, and computer skills. Florida 4-40 or 2-20 license is a plus.
Microsoft Word, Microsoft Outlook, Microsoft Excel
3w
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Implementation Manager - RCM/Healthcare
North Miami, Florida, United States
$60k-$70k/yr OnsiteFull Time
Paradigm: Automating revenue cycle management for home care agencies.
2+ YOE2+ years customer success/implementation experience, 1+ year healthcare experience preferred, strong communication, project management, integration and troubleshooting skills, bachelor\u0002s degree preferred.
EDI, ERA, EFT
3mo
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Plumbing Manager
Coral Springs, Florida, United States
OnsiteFull Time
5+ YOE3+ Mgmt5+ years plumbing experience; 3+ years leadership; strong coaching, customer service, and data analysis skills.
1w
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Operations Manager - Audio Visual, Event Technology
Miami Beach, Florida, United States
OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma or equivalent, 2+ years of event technology experience in hospitality, 2+ years of managerial experience, strong planning, organization, communication, customer service, and personnel management skills.
4d
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr FieldTemporary
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
USA Hire, USAJOBS
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