2w
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Program Manager, Customer Experience (WOW Programs)
Plantation or Boston
$87k-$139k/yr OnsiteFull Time
5+ YOE5+ years program management experience, cross-functional leadership, data-driven measurement and experimentation, strong written communication, ability to operate in ambiguity.
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
6d
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Director of Customer Experience Programmes
New York City or Miami or Arlington
RemoteFull Time
7+ YOE7+ years in customer success operations or programme management in B2B SaaS; strong programme governance, change management, stakeholder engagement, data-driven reporting, and cross-functional delivery skills.
1d
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Guest Experience Manager
Miami Beach, Florida, United States
OnsiteFull Time
2+ YOEProvide upscale guest service, manage front desk operations, coordinate staff and vendors, resolve guest issues, and oversee lobby ambassador program. Requires 2+ years front desk/guest service management, bachelor's degree, OPERA experience.
OPERA, HOTSOS, Canary
2mo
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Service Program Manager - Ft. Lauderdale Fl
Fort Lauderdale, Florida, United States
OnsiteFull Time
Bachelor’s degree or equivalent healthcare experience; experience in healthcare service operations; regulatory compliance knowledge (ISO 9001/13485); vendor and customer relationship management; proficient in Microsoft Office.
2w
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Customer Care Manager
Lighthouse Point, Florida, United States
OnsiteFull Time
5+ YOE5+ Mgmt5+ years customer service management experience, vendor management and problem resolution skills, familiarity with CRM and call center environments, ability to analyze metrics and develop training programs.
CRM
1d
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Property Manager ( Condo Experience Preferred)
Aventura, Florida, United States
$130k/yr OnsiteFull Time
5+ YOE5+ years community property management experience, Florida CAM license and valid FL driver\u0002s license required, proficient with Microsoft Office, strong financial, supervisory and customer-service skills.
Microsoft Office
1mo
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Customer Project Manager
Los Angeles or Van Nuys or Camarillo or Fort Lauderdale
$80k-$90k/yr OnsiteFull Time
3+ YOE3+ years aviation customer service/project coordination or maintenance support; experience preparing quotes/estimates; strong communication, organization, and problem-solving; proficiency with Microsoft Office and aviation maintenance software (Corridor, CAMP).
Microsoft Office, Corridor, CAMP
1mo
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Program Scheduler
Deerfield Beach, Florida, United States
OnsiteFull Time
2+ YOE2+ years related experience in medical terminology or administrative/call center roles; high school diploma required; strong phone, computer and typing (45 WPM) skills; excellent communication and judgment; ability to manage multiple priorities.
Cisco Phone System
4w
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Project Manager – Customer Owned Energy Systems
Austin or Nashville or Chicago or Miami or Seattle or Portland or Charlotte or Dallas or Houston or Boston or Philadelphia or Denver
$120k-$160k/yr HybridFull Time
7+ YOEBachelor's in engineering or related, 7+ years as project engineer/manager on energy or utility infrastructure projects, experience managing scope/schedule/budget/risk/quality, EVM/EAC financial experience, strong communication and analytical skills.
Estimate-at-Completion (EAC), Earned Value Management (EVM)
2w
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Sales and Client Experience Specialist
Coral Gables, Florida, United States
OnsiteFull Time
3+ YOECollege degree and 3+ years relevant experience; strong sales, customer experience, decision-making and communication skills; knowledge of sales channels and program management.
2w
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Project Manager
Miami, Florida, United States
RemoteFull Time
2+ YOE2+ Mgmt2+ years in SaaS project management or customer success, native-level English, startup experience, experience managing remote teams, ability to travel internationally, strong independent and customer-centric mindset.
1mo
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ENGR Project Manager
Hialeah, Florida, United States
$80k-$90k/yr OnsiteFull Time
2+ YOESupports management of engineering programs, ensures compliance with customer and regulatory requirements, reads technical documents, uses MS Office, SolidWorks/AutoCAD, and is an ITAR U.S. person eligible for government security clearance; BS degree and 2+ years preferred.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Project, SolidWorks, AutoCAD
3w
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Property Manager
Miramar, Florida, United States
$115k/yr OnsiteFull Time
5+ YOEFlorida CAM license and valid FL driver's license required; 5+ years community property management experience; strong customer service, supervisory, financial and Microsoft Office skills; ability to run BOD meetings and manage vendors.
Microsoft Office
3mo
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Reconstruction Project Manager
Davie, Florida, United States
$55k-$75k/yr OnsiteFull Time
Experience in reconstruction/restoration/construction project management; Xactimate required; strong customer service and multi-project management; local candidates; on-site role.
Xactimate, Project management software
1mo
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Area Manager
Davie, Florida, United States
$70k-$80k/yr FieldFull Time
7+ YOE7+ years related experience, bachelor’s degree preferred (or equivalent), valid driver license, ability to obtain commercial pesticide applicator license and CLT within 1 year, management and customer-relations skills, Microsoft Excel/Word/Outlook familiarity.
Microsoft Excel, Microsoft Word, Microsoft Outlook
1mo
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Project Manager, Cruise
Medley or Miami
$71k-$89k/yr OnsiteFull Time
5+ YOEBachelor's degree in business/logistics/supply chain typically required; 5+ years transportation/logistics project management experience preferred; strong project management, communication, analytical skills; knowledge of freight forwarding, customs, and warehousing; Microsoft Office proficiency.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Project, Smartsheet
2d
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Implementation Manager - RCM/Healthcare
North Miami, Florida, United States
$60k-$70k/yr OnsiteFull Time
Paradigm: Automating revenue cycle management for home care agencies.
2+ YOE2+ years customer success/implementation experience, 1+ year healthcare experience preferred, strong communication, project management, integration and troubleshooting skills, bachelor\u0002s degree preferred.
EDI, ERA, EFT
2mo
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Plumbing Manager
Coral Springs, Florida, United States
OnsiteFull Time
5+ YOE3+ Mgmt5+ years plumbing experience; 3+ years leadership; strong coaching, customer service, and data analysis skills.
5d
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$64k-$83k/yr OnsiteTemporary
1+ YOEExperience overseeing disaster assistance operations, reviewing financial/supporting documents, and collecting/reporting program data; GS-11 specialized experience or equivalent education required.
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