217 customer experience program manager jobs at 147 companies in Lynn, MA

2w
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Program Manager, Customer Experience (WOW Programs)
Plantation or Boston
$87k-$139k/yr OnsiteFull Time
Chewy
ChewyNYSE: CHWY: Online retailer of pet food, supplies, and veterinary services.
5+ YOE5+ years program management experience, cross-functional leadership, data-driven measurement and experimentation, strong written communication, ability to operate in ambiguity.
1w
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Customer Experience Manager
Austin or Boston or Denver or New York City
$106k-$208k/yr HybridFull Time
MongoDB
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
6+ YOE6+ years in CX/insights with experience designing listening programs, synthesizing quantitative and qualitative feedback, managing closed-loop processes, and influencing cross-functional stakeholders.
Medallia, Qualtrics, GenAI, natural language processing, sentiment analysis
1mo
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
Nexamp
Nexamp: Provides community solar and energy storage solutions.
6+ YOE2+ Mgmt6+ years in project/program/operations management, 2+ years managing teams, Bachelor's in a related field, experience leading cross-functional initiatives, change management, building PM frameworks, stakeholder influence, and data-driven prioritization.
1w
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Customer Solutions Program Manager
Boston or Cambridge or San Francisco
OnsiteFull Time
Lumafield
Lumafield: Accessible industrial CT scanners and cloud-based analysis software
10+ YOEB.S. in engineering,10+ years experience in manufacturing or technical program/project management,expertise in process/industrial engineering,strong stakeholder communication,and must be US citizen or green card holder.
3mo
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Program Manager
Bedford, New Hampshire, United States
OnsiteFull Time
Haigh-Farr
Haigh-Farr: Designs and manufactures flight-body antennas for aerospace and defense.
5+ YOE5-10 years of program management experience; manage multiple projects, budgets, and schedules; customer interfacing; BS in Engineering preferred.
MS Office, MS Project
1mo
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Program Manager
Nashua, New Hampshire, United States
OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
5+ YOEBachelor's in engineering (masters preferred), 5+ years program/project management experience (1+ year in interconnect industry), ability to read technical drawings, customer communication, budgeting, DFM, supplier management, and program execution.
Project Management software, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
6d
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Customer Program Owner - Health 100
Woonsocket or Connecticut or New York or Massachusetts
$100k-$232k/yr RemoteFull Time
CVS Health
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
10+ YOE10+ years enterprise customer-facing program management or customer success experience, enterprise software implementation fluency, cross-functional coordination, structured communication and long-horizon program management.
2d
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Lead Program Manager
Carlsbad or Arlington or Woburn or Denver
$168k-$205k/yr HybridFull Time
Systems & Technology Research
Systems & Technology Research: Develops advanced technology for national security and defense applications.
Program management experience supporting DoD/IC programs, ability to manage technical portfolios, communicate with customers, track risk/schedule, and obtain security clearance.
1w
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Program Manager II
Nashua, New Hampshire, United States
HybridFull Time
BAE Systems
BAE SystemsLondon Stock Exchange: BA: Provides advanced defense, aerospace, and security technology solutions.
8+ YOELead program lifecycle activities including schedule, budget, risk management, customer/supplier engagement, and earned value management; typically requires a Bachelor’s and 8+ years program experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
4w
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Program Manager
Andover, Massachusetts, United States
$87k-$165k/yr OnsiteFull Time
RTX
RTXNYSE: RTX: Provides advanced aerospace and defense systems and services.
5+ YOEU.S. citizen with active transferable Secret clearance; university degree or equivalent; minimum 5 years relevant experience (3 years with advanced degree); program lifecycle management, cost/schedule/technical accountability, earned value management, contracting, customer interfacing.
Microsoft Project, Earned Value Management System, Raytheon Lifecycle Program Management
1mo
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Program Manager
Boston or United States
$190k-$220k/yr HybridFull Time
AcuityMD
AcuityMD: Commercial intelligence platform for the medical technology industry.
10+ YOE5+ MgmtBachelor's degree, 10+ years customer-facing experience, 5+ years leading large-scale customer implementation programs, enterprise SaaS and healthcare experience required, technical fluency with integrations and strong project leadership.
AcuityMD, CRM, ERP, data lake
6d
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Program Manager 1-Production
Cambridge, Massachusetts, United States
$95k-$245k/yr OnsiteFull Time
Draper
Draper: Designs and develops advanced guidance and navigation technologies.
5+ YOEManage large-scale production programs using EVMS, IMP/IMS, risk management; interface with government customers; bachelor's degree preferred and 5+ years program management experience.
Earned Value Management (EVMS), Integrated Master Plan (IMP)/Integrated Master Schedule (IMS), Microsoft Office Applications
1w
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Program Manager
Salem, New Hampshire, United States
OnsiteFull Time
Emerald Technologies
Emerald Technologies: Provides design and manufacturing services for complex electronic assemblies.
2+ YOE2+ years related manufacturing experience, bachelor's preferred or 5 years industry experience; strong communication, customer account and commercial management skills; MS Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Program Manager I
Nashua, New Hampshire, United States
$133k-$226k/yr HybridFull Time
BAE Systems
BAE SystemsLondon Stock Exchange: BA: Provides advanced defense, aerospace, and security technology solutions.
Experience with program execution and product-based delivery in FAR Part 12 commercial environments; ability to manage schedule, budget, and customer/supplier relationships; strong leadership, communication, and organizational skills; U.S. person and ability to obtain Top Secret clearance required.
1mo
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Program Manager
Valley Green or Yocumtown or Nashua
OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
4+ YOEManage complex new product development projects, provide technical leadership, communicate with customers, plan schedules and budgets; Bachelor's in technical discipline preferred with 4+ years related experience, ability to read technical drawings, and proficiency with Excel, Word, and PowerPoint.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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(Associate) Director, Customer Program Management, Physical Sciences
Cambridge, Massachusetts, United States
OnsiteFull Time
Lila Sciences
Lila Sciences: Develops an AI platform for autonomous scientific research and discovery.
8+ YOE5+ MgmtGraduate degree in a physical/technical discipline or equivalent experience; 8+ years in technical/scientific industries with 5+ years in program management; strong customer-facing, communication, and cross-functional leadership skills.
LLMs, AI Science Factory
1mo
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Senior Technical Program Manager
United States or Redmond or Mountain View or Austin or Houston or Chicago or New York or Cambridge or Atlanta
$120k-$235k/yr OnsiteFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
4+ YOEBachelor's degree and 4+ years experience in engineering/product/technical program management/data analysis or equivalent; 2+ years managing cross-functional projects; experience with customer-facing engineering engagements; cannot sponsor work visa.
1mo
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Fraud Customer Experience Business Partner
Buffalo or Boston or Baltimore or Washington or Wilmington or New York or Bridgeport or Burlington
$90k-$149k/yr HybridFull Time
M&T Bank
M&T BankNYSE: MTB: Provides retail, commercial, and wealth management banking services.
4+ YOEBachelor's degree or equivalent experience, minimum 4 years project management experience, strong relationship management, discovery and execution skills, ability to influence without authority, coordinate complex cross-functional work, and strong communication and problem-solving.
4w
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Program Product Manager
Wilmington, Massachusetts, United States
$101k-$135k/yr OnsiteFull Time
Energetiq Technology: Manufactures advanced light sources for semiconductor and scientific applications
3+ YOEBachelor's in engineering/physics required; 3+ years in product, program, or technical customer-facing roles; OEM/customer engagement and NPI experience preferred; strong program management, technical aptitude, and willingness to travel domestically and internationally.
PLM, SAP