2w
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Program Manager, Customer Experience (WOW Programs)
Plantation or Boston
$87k-$139k/yr OnsiteFull Time
5+ YOE5+ years program management experience, cross-functional leadership, data-driven measurement and experimentation, strong written communication, ability to operate in ambiguity.
1w
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Customer Experience Manager
Austin or Boston or Denver or New York City
$106k-$208k/yr HybridFull Time
6+ YOE6+ years in CX/insights with experience designing listening programs, synthesizing quantitative and qualitative feedback, managing closed-loop processes, and influencing cross-functional stakeholders.
Medallia, Qualtrics, GenAI, natural language processing, sentiment analysis
1w
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Customer Program Manager
New Hampshire or Massachusetts or Pennsylvania or Minnesota or Texas or Arizona or Oregon or California or United States
RemoteFull Time
8+ YOE8+ years relevant experience, bachelor's or equivalent preferred, strong customer-facing, negotiation, project/program and supply chain knowledge, ability to manage complex manufacturing and delivery projects.
MRP
6d
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Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
1mo
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years in project/program/operations, 2+ years managing teams, bachelor’s degree in business/public policy/project management/finance or related, proven experience leading cross-functional initiatives, change management, and stakeholder influence.
1w
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Customer Solutions Program Manager
Boston or Cambridge or San Francisco
OnsiteFull Time
10+ YOEB.S. in engineering,10+ years experience in manufacturing or technical program/project management,expertise in process/industrial engineering,strong stakeholder communication,and must be US citizen or green card holder.
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1w
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Customer Program Owner - Health 100
Woonsocket or Connecticut or New York or Massachusetts
$100k-$232k/yr RemoteFull Time
10+ YOE10+ years enterprise customer-facing program management or customer success experience, enterprise software implementation fluency, cross-functional coordination, structured communication and long-horizon program management.
2d
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Lead Program Manager
Carlsbad or Arlington or Woburn or Denver
$168k-$205k/yr HybridFull Time
Program management experience supporting DoD/IC programs, ability to manage technical portfolios, communicate with customers, track risk/schedule, and obtain security clearance.
4w
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Program Manager
Andover, Massachusetts, United States
$87k-$165k/yr OnsiteFull Time
5+ YOEU.S. citizen with active transferable Secret clearance; university degree or equivalent; minimum 5 years relevant experience (3 years with advanced degree); program lifecycle management, cost/schedule/technical accountability, earned value management, contracting, customer interfacing.
Microsoft Project, Earned Value Management System, Raytheon Lifecycle Program Management
1mo
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Program Manager
Boston or United States
$190k-$220k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree, 10+ years customer-facing experience, 5+ years leading large-scale customer implementation programs, enterprise SaaS and healthcare experience required, technical fluency with integrations and strong project leadership.
AcuityMD, CRM, ERP, data lake
1w
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Program Manager 1-Production
Cambridge, Massachusetts, United States
$95k-$245k/yr OnsiteFull Time
5+ YOEManage large-scale production programs using EVMS, IMP/IMS, risk management; interface with government customers; bachelor's degree preferred and 5+ years program management experience.
Earned Value Management (EVMS), Integrated Master Plan (IMP)/Integrated Master Schedule (IMS), Microsoft Office Applications
3w
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Strategic Program Manager
Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kansas or Massachusetts or Maryland or Michigan or Minnesota or Missouri or North Carolina or Nevada or New Hampshire or New Jersey or New York or Ohio or Oregon or South Carolina or Texas or Tennessee or Utah or Virginia or Washington or West Virginia or Wisconsin or Wyoming
$105k-$150k/yr RemoteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
5+ YOE5+ years managing programs in engineering or manufacturing, experience with NPD/NPI and high-volume manufacturing, bachelor's in engineering preferred, strong program/risk management and customer-facing skills.
CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, Assembly
1mo
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Partner Program Manager
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent experience; 5-8 years in program/project management, customer success, or partner operations; strong project management, communication, documentation, and process-improvement skills.
Impartner, MindTickle, Crossbeam, Salesforce (SFDC)
1mo
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Partner Program Manager
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in program/project management or customer success; strong project management, communication, documentation, and process improvement skills; experience with partner/CRM tech stacks.
Impartner, MindTickle, Crossbeam, Salesforce (SFDC)
1mo
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(Associate) Director, Customer Program Management, Physical Sciences
Cambridge, Massachusetts, United States
OnsiteFull Time
8+ YOE5+ MgmtGraduate degree in a physical/technical discipline or equivalent experience; 8+ years in technical/scientific industries with 5+ years in program management; strong customer-facing, communication, and cross-functional leadership skills.
LLMs, AI Science Factory
1mo
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Senior Technical Program Manager
United States or Redmond or Mountain View or Austin or Houston or Chicago or New York or Cambridge or Atlanta
$120k-$235k/yr OnsiteFull Time
4+ YOEBachelor's degree and 4+ years experience in engineering/product/technical program management/data analysis or equivalent; 2+ years managing cross-functional projects; experience with customer-facing engineering engagements; cannot sponsor work visa.
1mo
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Fraud Customer Experience Business Partner
Buffalo or Boston or Baltimore or Washington or Wilmington or New York or Bridgeport or Burlington
$90k-$149k/yr HybridFull Time
4+ YOEBachelor's degree or equivalent experience, minimum 4 years project management experience, strong relationship management, discovery and execution skills, ability to influence without authority, coordinate complex cross-functional work, and strong communication and problem-solving.
1mo
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Senior Manager, Program Manager- Submarine Imaging Systems (38767)
Northampton, Massachusetts, United States
$133k-$284k/yr OnsiteFull Time
12+ YOEManage cross-functional program teams, P&L, schedules and budgets via EVM, ensure compliance (ITAR/EAR), support proposals and customer communications; bachelor’s +12 years (or masters+10 or 16 years experience without degree).
EVM
4w
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Program Product Manager
Wilmington, Massachusetts, United States
$101k-$135k/yr OnsiteFull Time
Energetiq Technology: Manufactures advanced light sources for semiconductor and scientific applications
3+ YOEBachelor's in engineering/physics required; 3+ years in product, program, or technical customer-facing roles; OEM/customer engagement and NPI experience preferred; strong program management, technical aptitude, and willingness to travel domestically and internationally.
PLM, SAP
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