217 customer experience program manager jobs at 147 companies in Medford, MA
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years in project/program/operations management, 2+ years managing teams, Bachelor's in a related field, experience leading cross-functional initiatives, change management, building PM frameworks, stakeholder influence, and data-driven prioritization.
3w
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Customer Solutions Program Manager
Boston or Cambridge or San Francisco
OnsiteFull Time
10+ YOEB.S. in engineering,10+ years experience in manufacturing or technical program/project management,expertise in process/industrial engineering,strong stakeholder communication,and must be US citizen or green card holder.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
3w
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Customer Program Owner - Health 100
Woonsocket or Connecticut or New York or Massachusetts
$100k-$232k/yr RemoteFull Time
10+ YOE10+ years enterprise customer-facing program management or customer success experience, enterprise software implementation fluency, cross-functional coordination, structured communication and long-horizon program management.
3w
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Program Manager II
Nashua, New Hampshire, United States
HybridFull Time
8+ YOELead program lifecycle activities including schedule, budget, risk management, customer/supplier engagement, and earned value management; typically requires a Bachelor’s and 8+ years program experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Program Manager
Boston or United States
$190k-$220k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree, 10+ years customer-facing experience, 5+ years leading large-scale customer implementation programs, enterprise SaaS and healthcare experience required, technical fluency with integrations and strong project leadership.
AcuityMD, CRM, ERP, data lake
2w
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Principal Customer Experience Partner
Johnston, Rhode Island, United States
HybridFull Time
Enterprise experience in customer experience, transformation, service design, and stakeholder influence; bachelor\u0002s degree required, master\u0002s preferred; strong analytical and storytelling skills.
3w
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Program Manager 1-Production
Cambridge, Massachusetts, United States
$95k-$245k/yr OnsiteFull Time
5+ YOEManage large-scale production programs using EVMS, IMP/IMS, risk management; interface with government customers; bachelor's degree preferred and 5+ years program management experience.
Earned Value Management (EVMS), Integrated Master Plan (IMP)/Integrated Master Schedule (IMS), Microsoft Office Applications
3w
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Program Manager
Salem, New Hampshire, United States
OnsiteFull Time
2+ YOE2+ years related manufacturing experience, bachelor's preferred or 5 years industry experience; strong communication, customer account and commercial management skills; MS Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Senior Program Manager
Plantation or Louisville or Bellevue or Boston
$119k-$190k/yr OnsiteFull Time
5+ YOEBachelor's degree in a related field, 5+ years in program management/operations/supply chain/customer experience, strong analytical and communication skills, ability to influence senior stakeholders and operate in ambiguous environments.
1mo
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Program Manager
Valley Green or Yocumtown or Nashua
OnsiteFull Time
4+ YOEManage complex new product development projects, provide technical leadership, communicate with customers, plan schedules and budgets; Bachelor's in technical discipline preferred with 4+ years related experience, ability to read technical drawings, and proficiency with Excel, Word, and PowerPoint.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
18h
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AEWS Program Manager
Nashua, New Hampshire, United States
$150k-$254k/yr OnsiteFull Time
Requires program execution and business growth experience, customer relationship development, executive presentation skills, cross-organizational influence, networking, and strategy development. Must possess or obtain Secret clearance and be a U.S. person.
Agile, Open Standards
1w
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Managed Services Program Manager
Waltham, Massachusetts, United States
$123k-$133k/yr HybridFull Time
6+ YOEBachelor's degree required; 6+ years in software, 4+ years project/program management, 3+ years serving healthcare customers; PMI/Agile certifications a plus; experience with Imprivata products and Salesforce preferred; strong communication and planning skills.
Salesforce
2mo
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Program Manager, Life Sciences
Beverly or Massachusetts or North America or Europe or Africa or Asia or South America
OnsiteFull Time
3+ YOEBachelor's degree, 3+ years life science/supply chain/logistics experience, 3+ years project/program management, 1+ year customer-facing experience, domestic travel up to 25%, strong project management, technical writing, analytics, and MS Office skills; GxP/FDA/EU knowledge preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, DMS/Reporting Services
2mo
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Program Manager: EA-37B Compass Call
Hudson, New Hampshire, United States
$150k-$254k/yr OnsiteFull Time
Proven program management leading medium-sized development programs, earned value management experience, proposal and customer relationship skills, strong communication and business acumen, active Top Secret/SCI clearance or eligible.
Agile
2mo
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Program Manager, Life Sciences
Beverly, Massachusetts, United States
$79k-$158k/yr OnsiteFull Time
3+ YOEBachelor's degree; 3+ years life science, supply chain, or logistics experience; 3+ years project/program management; 1+ years customer-facing; ability to travel up to 25% (domestic); strong technical writing and MS Word/Excel/PowerPoint/SharePoint skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint
1mo
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Program Manager- High Speed Backplane
Nashua, New Hampshire, United States
OnsiteFull Time
5+ YOEBachelor's degree, 5+ years program/project management experience, strong customer communication, experience in interconnect/high-speed connector industry preferred, proficiency with Excel, Word, and PowerPoint.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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(Associate) Director, Customer Program Management, Physical Sciences
Cambridge, Massachusetts, United States
OnsiteFull Time
8+ YOE5+ MgmtGraduate degree in a physical/technical discipline or equivalent experience; 8+ years in technical/scientific industries with 5+ years in program management; strong customer-facing, communication, and cross-functional leadership skills.
LLMs, AI Science Factory
5d
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Customer Relationship Program Manager
Maple Plain or Nashua
$70k-$101k/yr HybridFull Time
Requires 2–5 years in B2B account management, customer success, or inside sales; aerospace and defense experience; communication, relationship management, analytical, problem-solving, and project management skills.
Salesforce, CNC, 3D printing
2w
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Resident Experience Manager - Girard
Boston, Massachusetts, United States
$69k-$84k/yr OnsiteFull Time
Experience in property management, hospitality, or retail; customer service and sales skills; high school diploma or equivalent; valid driver’s license if role requires vehicle use; computer literacy and strong communication.
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