92 customer experience program manager jobs at 66 companies in Manteca, CA
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User Experience and Support Program Manager - USDS
San Jose, California, United States
$88k-$203k/yrOnsiteFull Time
TikTok USDS Joint Venture: Operates and secures TikTok services for U.S. users.
5+ YOEBA/BS,5+ years program management or customer support operations experience in tech/finance/e-commerce/digital payments,proficiency with data analysis and visualization (Excel,Tableau) and Ticketing/CRM,strong communication and escalation experience.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
AMAXTaiwan Stock Exchange: 6933: Designs and manufactures GPU-accelerated AI and HPC computing infrastructure.
3+ YOE3+ years program management experience in electronics-related hardware manufacturing; Bachelor's degree; strong communication and customer service skills; client-facing and management experience preferred; engineering background a plus.
MediaTekTaiwan Stock Exchange: 2454: Designs and develops system-on-chip solutions for electronic devices.
8+ YOE8+ years in engineering or program management for SoC/platforms; bachelor's degree in relevant field; embedded systems experience (Android, Linux/Yocto, RTOS); customer-facing, stakeholder communication, risk mitigation, and global coordination skills.
SanminaNASDAQ: SANM: Designs and manufactures complex electronics and mechanical systems.
2+ YOEBachelor's in engineering, minimum 2 years program-management or related experience, Excel and PM tool proficiency, U.S. government contract experience (FAR/DFARS), strong communication and customer focus.
Ichor HoldingsNASDAQ: ICHR: Designs and manufactures fluid delivery systems for semiconductor manufacturing.
5+ YOEProgram management experience in semiconductor/advanced manufacturing, customer-facing program delivery, strong communication, analytical skills, MRP/Oracle/Agile knowledge, and ability to develop metrics and manage budgets.
MRP, Oracle Cloud, Agile, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Renesas ElectronicsTokyo Stock Exchange: 6723: Designs and manufactures semiconductors for automotive and industrial systems.
8+ YOEBachelor's in Engineering/Business; 8+ years program/product/operations experience in semiconductors, power electronics, or infrastructure; strong NPI, supply chain, ramp, cross-functional leadership, and analytics skills.
Sr. Program Manager - Global Customer Questionnaires, Customer Site Visits & Customer Relations (San Jose, California, United States)
San Jose or North America or Europe or Asia or Africa or Australia
OnsiteFull Time
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
10+ YOE10+ years program management experience in technology or manufacturing; knowledge of ISO/environmental/data center compliance; expertise in questionnaire optimization, audit coordination, customer relations, and global stakeholder management.
Penguin SolutionsNASDAQ: PENG: Provides high-performance AI and edge computing infrastructure solutions.
10+ YOEBachelor's degree, 10+ years leading complex customer-facing technology programs, strong program leadership, executive communication, risk management, and experience delivering enterprise AI/HPC/data center programs.
FlexNASDAQ: FLEX: Contract electronics manufacturing and supply chain management services.
4+ YOE4+ years relevant experience, advanced technical and program management skills, knowledge of box build, mechanical, PCBA and NPI processes, customer relationship skills, and P&L familiarity.
ComputerCare: Provides authorized IT hardware repair and asset management services.
3+ YOEBachelor's or equivalent, 3+ years in program/project/operations/customer success, strong analytics and communication, experience building dashboards, proficiency with Microsoft Office/Excel and business systems (Jira, Zendesk, NetSuite, Salesforce, Oomnitza).
Microsoft Office, Microsoft Excel, Jira, Zendesk, NetSuite, Salesforce, Oomnitza
Irvine or Fremont or Manteno or Ohio or China or Japan or Europe
$200k-$240k/yrOnsiteFull Time
Gotion High-techShenzhen Stock Exchange: 002074: Develops and manufactures lithium-ion batteries and energy storage systems.
3+ YOE5+ MgmtBachelor's in engineering,5+ years technical program management,3+ years automotive/EV product development experience,knowledge of battery cell/pack systems,DV/PV APQP PPAP experience,ability to travel and communicate with OEM customers.
AdvantestTokyo Stock Exchange: 6857: Manufacturer of automated test systems for the semiconductor industry.
2+ YOEBachelor's in business or engineering preferred, 2+ years relevant experience preferred; program management, customer and cross‑functional coordination skills.
TSMCNew York Stock Exchange: TSM: Manufactures advanced semiconductor integrated circuits for global technology companies.
15+ YOE15+ years semiconductor experience, bachelor’s or master’s in EE/Computer Engineering, customer-facing FAE/FTS experience, PMIC/AMS expertise, strong program management and technical communication skills.
Hill Physicians: Provides managed healthcare services through a large physician network.
6+ YOE5+ MgmtBA/BS required, minimum 6 years related experience, 5 years managing staff, experience with member experience programs and technology, strong communication, analysis and project management skills, valid driver’s license.
Epic, Salesforce, Hello World, Cipher Health, RingCentral, MyChart, Cheers, Campaigns, Microsoft PowerPoint, Microsoft Word, Microsoft Excel
ArmNASDAQ: ARM: Designs and licenses processor architectures and semiconductor intellectual property.
5+ YOEBachelor's in Engineering/Computer Science,5+ years in technical program/project management or related roles,experience with large-scale silicon/SoC programs,strong communication and stakeholder management skills.
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
10+ YOE10+ years experience in customer‑facing technical roles in semiconductor equipment, automation, robotics or advanced manufacturing; Bachelor's in Engineering required; experience coordinating complex technical deployments; strong communication skills.
Santa Clara Family Health Plan: Provides managed health insurance plans for Santa Clara County residents.
2+ YOEHigh school diploma, 2+ years experience in customer service/program operations/managed care, familiarity with Medi‑Cal, data entry and system software; valid CA driver’s license required.
RHNYSE: RH: Luxury home furnishings retailer operating design galleries and restaurants.
1+ YOE1+ years customer service experience; strong oral/written communication, analytical and problem-solving skills; process improvement and budgeting experience; proficiency with Microsoft Office, Google Forms/Docs, Mac, and Excel.
Microsoft Office, Google Forms, Google Docs, Mac, Microsoft Excel