58 customer experience program manager jobs at 45 companies in Lodi, CA
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Program Manager, Customer Development
Yolo County or West Sacramento
$10k-$11k/mo HybridFull Time
5+ YOERequires five years of related business management experience; bachelor's degree in business, marketing, or related field is desired. Strong leadership, project management, analytical, communication, and customer service skills required.
Customer relationship management (CRM) systems
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Program Manager, Strategic Analytics
Stockton, California, United States
$96k-$125k/yr HybridFull Time
3+ YOEBachelor's or equivalent, 3+ years in program/project/operations/customer success, strong analytics and communication, experience building dashboards, proficiency with Microsoft Office/Excel and business systems (Jira, Zendesk, NetSuite, Salesforce, Oomnitza).
Microsoft Office, Microsoft Excel, Jira, Zendesk, NetSuite, Salesforce, Oomnitza
3w
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Senior Program Manager Enterprise MX Insights and Strategy
Sacramento, California, United States
$125k-$150k/yr HybridFull Time
8+ YOEBachelor's degree required, 8+ years experience in member/customer experience with survey/listening program ownership, strong analytics and stakeholder influence; financial services experience preferred.
3w
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Director, Customer Experience & Engagement - 26-77
San Ramon, California, United States
$137k-$182k/yr OnsiteFull Time
6+ YOE5+ MgmtBA/BS required, minimum 6 years related experience, 5 years managing staff, experience with member experience programs and technology, strong communication, analysis and project management skills, valid driver’s license.
Epic, Salesforce, Hello World, Cipher Health, RingCentral, MyChart, Cheers, Campaigns, Microsoft PowerPoint, Microsoft Word, Microsoft Excel
3w
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Manager Programs 2
McClellan Park, California, United States
$161k-$242k/yr OnsiteFull Time
Top Secret clearance required, Bachelor+8yrs or Master+6yrs supporting US government contracts; experience leading $15M+ contracts, Earned Value Management, program analytics, proposal/capture, and customer engagement.
Jira, Microsoft SharePoint, Microsoft Teams, Kanban
1mo
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Project Coordinator, Customer Experience
Tracy, California, United States
$23-$38/hr OnsiteFull Time
1+ YOE1+ years customer service experience; strong oral/written communication, analytical and problem-solving skills; process improvement and budgeting experience; proficiency with Microsoft Office, Google Forms/Docs, Mac, and Excel.
Microsoft Office, Google Forms, Google Docs, Mac, Microsoft Excel
1w
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Customer Project Manager, Imaging Systems / Construction - Northern California, Southern Oregon
United States or California or Oregon or Sacramento
$83k-$157k/yr FieldFull Time
2+ YOE2+ years project management/construction/installation experience, blueprint reading, stakeholder communication, bachelor's degree in business/engineering/science or equivalent, field-based work and technical coordination.
1mo
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M&A Project Manager, Employee Experience & Productivity
Elk Grove, California, United States
OnsiteFull Time
Experience building and delivering large-scale enterprise and customer technology solutions; able to handle global complexity and scale.
2mo
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Team Manager Existing Customer Operations
Concord, California, United States
$62k-$115k/yr OnsiteFull Time
3+ YOE1+ Mgmt3-5 years industry experience; associate degree or equivalent; proven management and leadership skills; strong communication and computer skills.
Microsoft Windows, Microsoft Office
3w
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Team Manager Existing Customer Operations
Concord, California, United States
$62k-$115k/yr OnsiteFull Time
3+ YOE3+ years industry experience, associate degree or equivalent, strong management, communication and computer skills; ability to plan, implement and lead service workforce for district operations.
Microsoft Windows
2w
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Senior Customer Adoption Expert
Pleasanton, California, United States
$128k-$161k/yr HybridFull Time
5+ YOEBachelor's degree in CS/IT or related, 5+ years in similar technical customer-facing role, deep accounting/finance knowledge, BlackLine and ERP integration experience, strong problem-solving and communication skills.
BlackLine, ERP, LinkedIn Learning, Coursera, Udemy
1mo
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Customer Solutions Manager, EDU & SLG Western Region - CSM
Sacramento, California, United States
$131k-$178k/yr OnsiteFull Time
5+ YOE5+ years leading large-scale technical programs and enterprise IT; bachelor's degree in STEM; customer-facing experience; cloud certification preferred; strong program leadership and communication skills.
1w
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Retail Program Coordinator
Pleasanton, California, United States
$35-$45/hr OnsiteFull Time
3+ YOE3+ years retail experience with at least 1 year supervisory experience; strong merchandising, inventory, POS, volunteer coordination, communication and organizational skills.
POS, Samaritan
1mo
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After School Youth Program Instructor
Walnut Creek, California, United States
$18-$27/hr OnsitePart Time
1+ YOE1+ year working with children; strong recreational programming, group management, and communication skills; CPR certification required; professional customer-service orientation and flexibility to work evenings, weekends, and holidays.
6d
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Alternative Payment Program Specialist
Sacramento, California, United States
$21-$32/hr OnsiteFull Time
3+ YOEAA degree, 3-4 years customer service/data entry/administrative experience, strong communication, organization, accuracy, and ability to manage confidential records; experience with AP programs preferred.
6d
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Erosion Control Project Manager / Estimator
Brentwood, California, United States
$70k-$90k/yr OnsiteFull Time
2+ YOEAA/AS or equivalent experience, 2+ years in sales/customer service/estimating/project management; construction experience preferred; strong estimating, client communication, and analytical skills.
1mo
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Senior Project Manager
Roseville, California, United States
$110k-$145k/yr OnsiteFull Time
Advanced project management experience in commercial kitchen construction, expertise in kitchen equipment and custom fabrication, strong communication and problem-solving skills, field measuring and documentation abilities, and travel to job sites as required.
1w
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Field Services Manager -West
San Diego or Sacramento
FieldFull Time
5+ YOE2+ Mgmt5+ years field service management, 2+ years managing dispersed teams, inventory management, SAP/C4C/C4S experience preferred, Tableau preferred, mechanical/electrical aptitude preferred, ability to lift 50 lbs, strong customer service and communication skills.
SAP, C4C, C4S, Tableau, Microsoft Office
1w
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Commercial Operations Manager
Lafayette, California, United States
$75k/yr HybridFull Time
4+ YOE4+ years commercial operations/customer success/sales support experience; project management, partner-facing communication, marketing execution, and familiarity with HubSpot/Salesforce/Asana; attention to detail.
HubSpot, Salesforce, Airtable, Notion, Asana, Google Workspace
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