53 customer experience program manager jobs at 44 companies in Cincinnati, OH
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Tech MahindraNational Stock Exchange of India: TECHM: Global provider of information technology and business process services.
15+ YOE15+ years SAP experience, managed 3+ end-to-end implementations, led 30+ consultants, S/4 HANA greenfield experience, Agile delivery, project planning, Microsoft Project experience; PMP and SAP Activate preferred.
Quest Defense: Provides specialized engineering services for aerospace and defense industries.
7+ YOE7-15 years engineering experience with personnel and project management; bachelor's degree; experience with account management, financial oversight, metrics tracking, and customer relationship building; US citizenship and ability to obtain Secret clearance.
Developmental Disabilities Residential Program Manager
Middletown, Ohio, United States
$48k/yrOnsiteFull Time
ViaQuest: Provider of specialized disability, mental health, and hospice services.
3+ YOEHigh school diploma/GED plus 3 years' developmental-disabilities experience (or BA/MA in related field), supervisory experience, behavior support skills, strong communication and customer service.
Guild Garage Group: Provider of residential and commercial garage door services.
5+ YOE3+ Mgmt5+ years service industry experience, 3+ years leadership, experience managing/coaching field technicians, strong KPI knowledge, customer escalation handling; background, drug, and MVR checks required.
BuckleNYSE: BKE: Retails casual apparel, footwear, and accessories for all ages.
Retail experience or related training preferred; ability to lift 50 lbs, operate a motor vehicle and travel; strong customer service, leadership, and merchandising skills.
Eurostampa: Manufactures premium labels for wine, spirits, and food products.
3+ YOELead and manage print production projects, coordinate teams and stakeholders, ensure scope/time/cost/quality control, strong Microsoft Office/Excel skills, 3+ years customer service experience, high school diploma required, travel up to 30%.
4+ YOE1+ Mgmt4+ years facility/operations/project management experience with 1+ years supervisory experience; strong leadership, customer service, budget oversight, Microsoft Office proficiency, and communication skills.
PlayCore: Designs and manufactures commercial playground and recreational equipment.
3+ YOE3+ years project management experience in exhibits, construction, fabrication, or related custom-build environments; strong schedule, budget, vendor, and documentation management; excellent communication and problem-solving skills.
Reynolds and Reynolds: Provides software and services for automotive retailers.
Bachelor's or equivalent experience, strong analytical, communication, and problem-solving skills; proactive, customer-focused, and comfortable with financial and software applications.
United Grinding North America: Manufacturer and supplier of high-precision CNC grinding machines.
3+ YOEAssociates or Bachelor's in a related discipline with 3+ years experience; knowledge of hydraulics, pneumatics, electrical and mechanical blueprint reading; AutoCAD, Microsoft Office and Project; customer relations and troubleshooting skills.
AutoCAD, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Project, SAP
Wood Dale or Lenexa or Denver or Cincinnati or Schaumburg
$80k-$100k/yrRemoteFull Time
Quest DiagnosticsNYSE: DGX: Provides clinical laboratory diagnostic testing and health information services.
5+ YOE5+ years project management, 3+ years customer service, knowledge of clinical lab operations/onboarding, strong Excel/PowerPoint skills, experience with Smartsheet and PM tools, strong communication and continuous-improvement mindset.
Microsoft Excel, Microsoft PowerPoint, Smartsheet, Microsoft Word, Microsoft Lists, Microsoft Forms, Salesforce
Architectural Services Project Manager - – Cincinnati, OH or Louisville, KY or Lexington, KY
Cincinnati or Louisville or Lexington
FieldFull Time
AllegionNew York Stock Exchange: ALLE: Manufactures and sells security products and access control solutions.
5+ YOEMinimum 5 years project management/architecture/construction experience, high school diploma required, bachelor’s preferred, ability to travel ~50%, strong communication and customer service, must be legally authorized to work in the U.S.
Istari Digital: Provides digital engineering software for aerospace and defense industries.
Accountable owner of customer program outcomes with program management experience, technical conversancy in modeling/simulation/MBSE, strong judgment, communication, and ability to work with customers and engineers.
S&G Stores: A retail convenience store operator focused on customer service and store leadership.
High school diploma or GED; retail/customer service experience required; supervisory experience preferred; completion of Assistant Store Manager training and related programs.