34 customer experience program manager jobs at 27 companies in Toledo, OH
4w
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Program Manager
Saline, Michigan, United States
OnsiteFull Time
2+ YOE2+ years related manufacturing experience required (5 years or Bachelor's preferred). Requires program/account management, customer relationship skills, and proficiency with Microsoft Excel, Word, and PowerPoint.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Customer Technical Program Manager, Vehicle OS
Ann Arbor, Michigan, United States
$160k-$250k/yr OnsiteFull Time
5+ YOE5+ years technical program management in automotive, strong customer-facing experience with OEMs, ability to coordinate cross-team delivery, technical depth to assess feasibility, and program governance experience.
ASPICE, ISO 26262, AUTOSAR
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
4d
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Customer Coordinator
Wayne, Michigan, United States
OnsiteFull Time
5+ YOE5+ Mgmt5+ years supervisory experience, strong budget and KPI management, manufacturing/assembly experience preferred, familiarity with fastening tools, high school diploma required, bachelor’s degree preferred, ability to travel up to 10–15% nationally.
1w
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Events Manager
Dearborn, Michigan, United States
$54k-$62k/yr OnsiteFull Time
1+ YOEHigh school diploma/GED with 1–2 years event management experience OR associate degree in hospitality-related field with ≥1 year experience; strong customer service, communication, and event coordination skills.
3w
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Customer Quality Plant Lead – Warranty
Dundee, Michigan, United States
OnsiteFull Time
5+ YOEBachelor's in engineering,5+ years quality/warranty experience (automotive preferred),MS360 and GIMs experience,excellent communication and team skills.
MS360, GIMs (Global Issue Management System)
6d
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Agency Manager
Archbold, Ohio, United States
OnsiteFull Time
2+ YOEAssociate degree or equivalent; minimum 2 years customer service or sales experience; supervise staff; manage projects; deliver presentations; advise apprenticeship students; proficient with Microsoft Office; ability to travel to sites.
Microsoft Office
1d
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Senior Manager, Transformation Deployment – Ford Customer Service Division (FCSD)
Dearborn, Michigan, United States
$138k-$262k/yr HybridFull Time
8+ YOEBachelor's degree,8+ years in operational excellence/transformation in logistics/warehousing/distribution, experience leading deployments, Lean/Six Sigma certifications, strong analytics and stakeholder skills.
Power BI, Microsoft Excel, process mining
1d
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Community Manager, Assistant
Southgate, Michigan, United States
OnsiteFull Time
3+ YOE3+ years administrative/customer service experience supporting management or projects; strong computer and communication skills; valid driver\u00039s license and reliable transportation; ability to manage multiple priorities.
2w
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Service Project Manager
Livonia, Michigan, United States
$82k-$169k/yr OnsiteFull Time
2+ YOEBachelor's or equivalent, minimum 2 years project management experience, HVAC service/project experience, estimating/contracting knowledge, strong computer and customer service skills, up to 50% travel, safety-sensitive role.
1w
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Construction Project Manager
Trenton, Michigan, United States
OnsiteFull Time
4+ YOEBachelor's in Engineering/Construction Management/Business, 4+ years construction experience, leadership, teamwork, customer-service focus, Microsoft Word/Excel/Outlook proficiency, able to read construction drawings, travel ~40%, lift 25 lbs.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Project Manager
Livonia, Michigan, United States
OnsiteFull Time
2+ YOE2+ MgmtBachelor's in Business or Engineering, minimum 2 years coordination plus 2 years leadership experience, US work authorization required, strong customer and communication skills, expert Microsoft Word/Excel/Project proficiency; PMP preferred.
Microsoft Word, Microsoft Excel, Microsoft Project
3mo
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Project Manager
Tysons Corner or United States or Dallas or Draper or United States or Virtual or Virtual or Virtual or Tysons Corner or United States or Virtual
HybridFull Time
1+ YOEBachelor’s degree required; 1+ years in customer success or event planning; ability to lift 50 pounds; strong communication; multi-tasking in a dynamic environment; 40% travel; MS Office and Salesforce experience.
MS Office, Salesforce.com
5d
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Convention Services Manager
Ann Arbor, Michigan, United States
OnsiteFull Time
Prior hospitality experience or bachelor's in hospitality, proficiency with Microsoft Windows and Microsoft Office, experience with Opera helpful, strong communication, math, customer-service and teamwork skills.
Microsoft Windows, Microsoft Office, Opera
1mo
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Field Service Manager
Wauseon, Ohio, United States
OnsiteFull Time
5+ YOE5+ years in industrial automation or field service, bachelor\u0002s preferred, experience leading technicians, knowledge of PLC/HMI/SCADA and service processes, strong leadership and customer-focus.
PLC, HMI, SCADA, industrial networking, motion control, robotics, ERP, CRM
1w
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Sea Logistics Operational Key Account Manager/Client Program Manager
Jersey City or Southgate
$100k-$120k/yr OnsiteFull Time
5+ YOE5+ years in freight forwarding order management, experience with order-management systems, strong communicator, customer-focused, organized, solutions-oriented; must be authorized to work in the U.S. (no visa sponsorship).
AI
2mo
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Manager Trainee
Belleville, Michigan, United States
$18/hr OnsiteFull Time
Entry-level management training program requiring leadership ability, customer service skills, and willingness to develop through training.
2mo
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Store Manager Trainee (Floater/Trainer) SMIT
Perrysburg, Ohio, United States
OnsiteFull Time
High School Diploma or GED; previous supervisory and retail experience preferred; completion of training programs; strong communication and product knowledge.
1mo
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Community Manager
Milan or Michigan Center
OnsiteFull Time
High school diploma/GED, valid driver’s license and insurance, outgoing customer service and sales skills, strong verbal/written communication, leadership experience, knowledge of property management/affordable housing programs, proficiency with Microsoft Office, ability to travel between communities.
Microsoft Office
1mo
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Management Trainee Program
Findlay, Ohio, United States
OnsiteFull Time
0+ YOERetail sales, merchandising and operational experience or training; ability to travel and operate a vehicle; strong customer service, leadership, coaching, and communication skills. Bachelor's preferred or short retail experience acceptable.
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