366 customer experience program manager jobs at 231 companies in San Rafael, CA
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Program Manager, Customer Engagement & Community
San Francisco, California, United States
$160k-$240k/yr HybridFull Time
5+ YOE5+ years in customer marketing, community, advocacy, events, or program management at high-growth SaaS/tech; experience building/scaling customer programs, strong program management, customer-facing skills, and excellent communication.
Notion, Asana, Airtable, Salesforce
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Customer Program Manager, Executive Briefing Center
San Francisco or New York City
$255k-$320k/yr HybridFull Time
Experience building/scaling executive briefing programs, executive presence with VP/C-level customers, strong cross-functional operating skills, program measurement and reporting, and a Bachelor's degree or equivalent.
2w
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Customer Solutions Program Manager
Boston or Cambridge or San Francisco
OnsiteFull Time
10+ YOEB.S. in engineering,10+ years experience in manufacturing or technical program/project management,expertise in process/industrial engineering,strong stakeholder communication,and must be US citizen or green card holder.
2w
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Senior Program Manager, Customer Delivery
San Francisco, California, United States
RemoteFull Time
3+ years program management experience; exceptional organization, stakeholder communication, cross-functional coordination, and ownership; experience with customer deployments, KPI reporting, and AI tools.
Claude, Epic
2mo
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Senior Customer Enablement Program Manager
San Francisco or California or United States
$94k-$161k/yr RemoteFull Time
6+ YOE6+ years technical program and stakeholder management in enterprise technology; experience launching pilots to scale, data-driven reporting, AI/Big Data familiarity preferred, strong communication and enablement expertise.
Databricks Free Edition, Apache Spark, Delta Lake, MLflow
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Startup Program & Experience Lead
San Francisco or New York
$174k-$205k/yr HybridFull Time
Experience in program management, customer experience, customer success, growth, operations or startup-focused roles; strong organizational and cross-functional skills.
AI tools, Notion
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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Program Manager
Fremont, California, United States
OnsiteFull Time
3+ YOE3+ years program management experience in electronics-related hardware manufacturing; Bachelor's degree; strong communication and customer service skills; client-facing and management experience preferred; engineering background a plus.
2mo
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Program Manager, Voice of the Customer
San Francisco or New York City or United States
$127k-$269k/yr RemoteFull Time
Proven experience building/running a Voice of the Customer program, background in customer-facing functions (Support preferred), strong analytical and communication skills, fluency with AI workflows, and ability to translate customer data into product priorities.
Figma
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Program Manager
Fremont, California, United States
$75k-$95k/yr OnsiteFull Time
2+ YOEBachelor's in engineering, minimum 2 years program-management or related experience, Excel and PM tool proficiency, U.S. government contract experience (FAR/DFARS), strong communication and customer focus.
Microsoft Excel
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Program Manager 2
Fremont, California, United States
$79k-$134k/yr OnsiteFull Time
5+ YOEProgram management experience in semiconductor/advanced manufacturing, customer-facing program delivery, strong communication, analytical skills, MRP/Oracle/Agile knowledge, and ability to develop metrics and manage budgets.
MRP, Oracle Cloud, Agile, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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Food Experience Manager
South San Francisco, California, United States
$96k-$144k/yr OnsiteFull Time
8+ YOE8+ years leading multi-unit or multi-regional customer-facing operations, P&L experience, program and vendor management, data-driven decision making, stakeholder collaboration, concept development and scaling.
1d
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Customer Success Principal Program Manager
San Diego or Mountain View
$178k-$262k/yr OnsiteFull Time
10+ YOE10+ years leading complex cross-functional SaaS programs; experience building initiatives from scratch, designing governance and execution frameworks, using data, influencing leaders, and communicating across audiences.
SaaS
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Commercial Program Manager - Business Development
Burlingame, California, United States
$140k-$170k/yr OnsiteFull Time
Customer-facing program manager who coordinates cross-functional teams, maintains customer accounts, and drives compliant delivery. Preferred 2–5 years program management experience, technical/engineering background, business development/sales experience, knowledge of PNT/GNSS, and PMP/Agile training.
PNT, GNSS
2w
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Strategic OEM Program Manager
Sunnyvale or Wilmington
HybridFull Time
5+ YOEBachelor's degree,5+ years program/project management in electronics/materials/manufacturing,experience with global customer-driven commercialization and scale-up,strong stakeholder and communication skills,Microsoft Office proficiency.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
1mo
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SDN-Backbone Program Manager
Highlands Ranch or Sunnyvale
$134k-$267k/yr OnsiteFull Time
Manage cost, schedule, and technical performance for a program segment; lead multidisciplinary teams and proposals; experience with WBS/RAM/IMP/IMS/PMP, DoD customers, and executive communications; must obtain Active Top Secret clearance and be a U.S. citizen.
1w
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Global Head of Customer Experience, Property Management
Chicago or Dallas or New York City or San Francisco
$275k-$330k/yr RemoteFull Time
15+ YOE15+ years senior property/facilities/real estate operations leadership with multi-region scope, P&L ownership, client retention and people development experience; strong commercial, data-driven and program management skills.
2w
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Technical Program Manager - Offroad
Sunnyvale, California, United States
$115k-$222k/yr OnsiteFull Time
3+ YOE3+ years TPM or engineering experience, program management with Jira/Confluence, strong documentation and organizational skills, technical fluency to engage with engineers, experience managing multiple customer projects.
Jira, Confluence, Google Drive, Cursor, Claude
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Desk Clerk Program Manager
San Francisco, California, United States
$76k/yr OnsiteFull Time
3+ YOE2+ MgmtHigh school diploma, 3+ years hospitality/customer service/admin or Desk Clerk experience, 2+ years program management or supervisory experience, valid CA driver's license, ability to drive a 17' van/truck, Microsoft Office proficiency, report writing, conflict resolution, pass background and TB screening.
Microsoft Office Suite, Google Docs, UKG
3w
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Technical Program Manager, Field
San Francisco, California, United States
RemoteFull Time
Experience leading large cross-functional technical projects, strong customer-facing and stakeholder management skills, technical understanding of engineering systems, and program/process development.
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