318 customer experience program manager jobs at 209 companies in Vacaville, CA
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Program Manager, Customer Engagement & Community
San Francisco, California, United States
$160k-$240k/yrHybridFull Time
Harvey: AI platform for legal research and document analysis.
5+ YOE5+ years in customer marketing, community, advocacy, events, or program management at high-growth SaaS/tech; experience building/scaling customer programs, strong program management, customer-facing skills, and excellent communication.
Customer Program Manager, Executive Briefing Center
San Francisco or New York City
$255k-$320k/yrHybridFull Time
Anthropic: Developing safe and reliable artificial intelligence systems.
Experience building/scaling executive briefing programs, executive presence with VP/C-level customers, strong cross-functional operating skills, program measurement and reporting, and a Bachelor's degree or equivalent.
Lumafield: Accessible industrial CT scanners and cloud-based analysis software
10+ YOEB.S. in engineering,10+ years experience in manufacturing or technical program/project management,expertise in process/industrial engineering,strong stakeholder communication,and must be US citizen or green card holder.
Attuned Intelligence: Supervised AI voice agents for healthcare patient access.
3+ years program management experience; exceptional organization, stakeholder communication, cross-functional coordination, and ownership; experience with customer deployments, KPI reporting, and AI tools.
State Controller's Office: California's fiscal controller managing state financial operations and assets.
5+ YOERequires five years of related business management experience; bachelor's degree in business, marketing, or related field is desired. Strong leadership, project management, analytical, communication, and customer service skills required.
Databricks: A unified platform for data analytics and artificial intelligence.
6+ YOE6+ years technical program and stakeholder management in enterprise technology; experience launching pilots to scale, data-driven reporting, AI/Big Data familiarity preferred, strong communication and enablement expertise.
Databricks Free Edition, Apache Spark, Delta Lake, MLflow
Notion: Provides a unified workspace for notes, documents, and project management.
Experience in program management, customer experience, customer success, growth, operations or startup-focused roles; strong organizational and cross-functional skills.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
FigmaNew York Stock Exchange: FIG: Collaborative interface design and prototyping software for teams.
Proven experience building/running a Voice of the Customer program, background in customer-facing functions (Support preferred), strong analytical and communication skills, fluency with AI workflows, and ability to translate customer data into product priorities.
Global Head of Customer Experience, Property Management
Chicago or Dallas or New York City or San Francisco
$275k-$330k/yrRemoteFull Time
JLLNYSE: JLL: Global commercial real estate and investment management services.
15+ YOE15+ years senior property/facilities/real estate operations leadership with multi-region scope, P&L ownership, client retention and people development experience; strong commercial, data-driven and program management skills.
Tenderloin Housing Clinic: Providing housing, legal, and supportive services for low-income residents.
3+ YOE2+ MgmtHigh school diploma, 3+ years hospitality/customer service/admin or Desk Clerk experience, 2+ years program management or supervisory experience, valid CA driver's license, ability to drive a 17' van/truck, Microsoft Office proficiency, report writing, conflict resolution, pass background and TB screening.
Cursor: AI-powered code editor for professional software developers.
Experience leading large cross-functional technical projects, strong customer-facing and stakeholder management skills, technical understanding of engineering systems, and program/process development.
Canada or Ontario or British Columbia or Quebec or Saskatchewan or San Francisco
$128k-$160k/yrRemoteFull Time
AirbnbNASDAQ: ABNB: Online marketplace for vacation rentals and travel experiences.
8+ YOE8+ years in customer service/contact center operations, experience leading large cross-functional programs, ability to influence executives, strong presentation and communication skills; Bachelor's degree or equivalent experience; MBA/Masters preferred.
Cursor: AI-native code editor for software development.
Experience leading large technical projects and enterprise deployments; strong customer-facing skills; program management, stakeholder alignment, and technical systems understanding; excellent communication and problem-solving.
ComputerCare: Provides authorized IT hardware repair and asset management services.
3+ YOEBachelor's or equivalent, 3+ years in program/project/operations/customer success, strong analytics and communication, experience building dashboards, proficiency with Microsoft Office/Excel and business systems (Jira, Zendesk, NetSuite, Salesforce, Oomnitza).
Microsoft Office, Microsoft Excel, Jira, Zendesk, NetSuite, Salesforce, Oomnitza
Program Manager, Human Data Operations (San Francisco)
San Francisco, California, United States
$120k-$150k/yrOnsiteFull Time
mpathic: AI platform analyzing and enhancing clinical and corporate communication.
5+ YOE5+ years program management or operations experience managing large-scale human-data, annotation, evaluation, or expert-driven workflows; experience with distributed teams and customer-facing programs; strong communication and operational rigor.
OpenAI: Develops artificial intelligence models and generative AI software services.
Experienced GRC/product assurance professional with product launch review, customer trust, and security compliance experience; able to build operating models, automation, metrics, and clear customer-facing security narratives.
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
SFO - Customer Program Manager (CHRIS_157738-30201)
San Francisco or Brisbane
$106k-$141k/yrOnsiteFull Time
DHL GroupXetra: DHL: Global provider of logistics and postal services.
5+ YOE5+ years freight forwarding/logistics experience, strong customer management and stakeholder engagement, knowledge of end-to-end forwarding operations, escalation management, analytical skills, and proficiency with CargoWise or similar systems.