144 customer experience program manager jobs at 94 companies in Sugar Land, TX
1mo
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Customer Experience Program Manager
New Orleans or The Woodlands or Little Rock
HybridFull Time
5+ YOEBachelor's in business/marketing, 5+ years in customer experience or program management, strong stakeholder communication, program roadmap and business case development, proficiency with CX analytics and project management practices.
1w
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Customer Integration Manager (Customer Experience Program Management)
Houston, Texas, United States
OnsiteFull Time
7+ YOEBachelor's degree in engineering or related field and 7+ years of program or project management experience; requires strong organization, communication, contract lifecycle, and cross-functional collaboration skills.
PC
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
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Client Experience Manager
Kent or Memphis or Austin or Parsippany-Troy Hills or Marietta or Houston or McKinney or United States
$85k-$100k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years managing customer relations, operations and procurement; high school diploma required; valid driver’s license; pass drug screen and background check; ability to read contracts and technical documents; strong verbal and written English.
2mo
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Director of Customer Experience
Houston, Texas, United States
HybridFull Time
7+ Mgmt7+ years leadership in industrial distribution or related operations; Bachelor's degree preferred; strong analytics and cross-functional leadership; able to drive multi-location initiatives.
ERP systems, Data analytics tools, Microsoft Excel, Power BI
1d
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Principal Technical Program Manager - FDE
United States or Redmond or Mountain View or Houston or Austin or Chicago or Cambridge or New York City or Atlanta
$143k-$275k/yr RemoteFull Time
6+ YOEBachelor's degree or equivalent experience; 6+ years in engineering, technical program management, data analysis, or product development; 3+ years managing cross-functional projects; coding and customer-facing experience preferred.
Microsoft Visual Studio Code, GitHub, AI agents
1mo
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Program Manager
Houston, Texas, United States
$90k-$130k/yr OnsiteFull Time
Program management experience owning complex, multi-stakeholder programs from NPI through production; customer-facing communication, cross-functional coordination, PCB/PCBA knowledge preferred; Salesforce proficiency.
Salesforce, ERP, MRP
3mo
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Senior Engineering Program Manager - Issue Resolution & Custom Solutions
Spring, Texas, United States
$72k-$164k/yr OnsiteFull Time
6+ YOESenior program manager for engineering with 6-10 years experience; PMP/ PMI certification preferred; Lean Six Sigma Certification; leads issue resolution and custom solutions.
Project Management Software, Quality Data Analysis Tools
1mo
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Customer Delivery Manager
Spring or Heredia or Tlaquepaque
$105k-$162k/yr OnsiteFull Time
10+ YOE10+ years experience; degree in Computer Science/IT/Business or equivalent work experience; experience in ITIL/ITSM, customer support, and account management; strong communication and leadership skills.
ITIL, ITSM
3w
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Manager, Customer Education
Houston, Texas, United States
$125k/yr RemoteFull Time
NAVEX: Provides software for corporate risk, compliance, and incident management.
5+ YOE3+ Mgmt5+ years as a technical writer or instructional designer,3+ years people management,experience with Jira,Microsoft SharePoint,Salesforce;MadCap Flare/Videate a plus,strong communication,project and stakeholder management,AI readiness.
Jira, Microsoft SharePoint, Salesforce, MadCap Flare, Videate
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Senior Customer Solutions Manager, AWSI - HCLS - HealthTech
Boston or Arlington or Chicago or Houston or Dallas
$154k-$208k/yr OnsiteFull Time
4+ YOE7+ years leading large-scale technical programs, 4+ years customer-facing experience, Bachelor's in STEM or business, experience leading cross-functional transformation teams, strong communication and problem-solving skills.
AWS Services, GenAI, Scrum, Agile, SAFe
1w
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Consultant, Customer Experience & Business Process Improvement (CX&BPI), HPE Operations
Bucharest or Sofia or Spring or Chennai or Bengaluru or Tlaquepaque
$106k-$243k/yr HybridFull Time
6+ YOEBachelor's/Master's in business or engineering (or equivalent experience),6+ years supporting transformation programs,program management,stakeholder engagement,change management,Lean Six Sigma or equivalent,and strong Microsoft Office skills.
Microsoft Office
1mo
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Project Manager – Customer Owned Energy Systems
Austin or Nashville or Chicago or Miami or Seattle or Portland or Charlotte or Dallas or Houston or Boston or Philadelphia or Denver
$120k-$160k/yr HybridFull Time
7+ YOEBachelor's in engineering or related, 7+ years as project engineer/manager on energy or utility infrastructure projects, experience managing scope/schedule/budget/risk/quality, EVM/EAC financial experience, strong communication and analytical skills.
Estimate-at-Completion (EAC), Earned Value Management (EVM)
2mo
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Global Change Management Leader, Customer Experience CoE (Wickliffe, OH, US, 44092-2298)
Wickliffe or Deer Park or Jurong or Pudong
HybridFull Time
10+ YOEBachelor's degree, 10+ years enterprise change management experience, proven leadership of large-scale transformations, expertise with Prosci/ADKAR and other change methodologies, strong communication, facilitation, and program management skills.
SAP, Customer Relationship Management (CRM)
1mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
2w
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Project Logistics Customer Excellence Supervisor
The Woodlands, Texas, United States
OnsiteFull Time
7+ YOE3+ Mgmt7+ years in project logistics or freight forwarding, 3+ years leading customer service/operations teams, strong commercial/P&L experience, CRM and escalation management, authorized to work in the U.S.
Artificial Intelligence (AI)
2mo
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AMS Customer Support Labor Strategy
Spring, Texas, United States
$116k-$182k/yr OnsiteFull Time
10+ YOE10+ years project management experience preferred, degree in business or related field recommended, PMP preferred; strong finance, project planning, stakeholder management, and process improvement skills.
Microsoft Project, Agile Methodology, Customer Relationship Management
2mo
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AMS Customer Support Labor Strategy
Spring or Houston
$116k-$182k/yr OnsiteFull Time
10+ YOESenior project leader with 10+ years' experience managing large, complex internal projects; financial management, stakeholder engagement, project planning, and mentoring. PMP preferred; Bachelor's or Graduate degree recommended.
Microsoft Project
3w
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CSSC Manager, OEM Technical Solutions
Oakville or Apodaca or Aurora or Brookshire or Fresno or Lenexa
$96k-$149k/yr HybridFull Time
5+ YOE3+ MgmtBachelor's or equivalent (5+ years) or relevant experience, 3+ years management in technical sales support/application engineering, customer-focused leadership, SAP experience, Spanish language a plus, must be authorized to work without sponsorship.
SAP (CRM/C4C/SD)
4w
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Project Manager
Houston, Texas, United States
HybridFull Time
5+ YOEBachelor\u0002s in engineering, science, or project management;5+ years project management experience in aerospace;experience with NASA or NASA contractors;configuration management;customer interfacing;experience with budgets,schedules,risk management.
Microsoft Project
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