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69 customer implementation jobs at 53 companies in Brockton, MA

1mo
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Implementation Manager
Cambridge or Newton
$120k-$145k/yr HybridFull Time
Manifold
Manifold: AI platform for life sciences data and research collaboration.
4+ YOE4+ years in customer success/implementation or professional services at a SaaS or AI-native company; strong communication, project discipline, customer obsession, experience leveraging AI tools, and ability to design and lead implementations.
Agent OS
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1mo
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Implementation Manager
Boston, Massachusetts, United States
$80k-$95k/yr HybridFull Time
Workable
Workable: All-in-one platform for recruiting and human resources management
3+ YOEBachelor's degree, 3+ years in customer implementation/onboarding/project management or consulting, experience managing multiple implementations and professional services (integrations, data migrations), requirements analysis, and customer-facing work with HR leaders.
ATS, HRIS, APIs, SSO, SQL
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1w
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Senior Implementation Accountant
Watertown, Massachusetts, United States
$80k-$105k/yr OnsiteFull Time
Dynamo Software
Dynamo Software: Cloud-based investment management software for alternative asset firms.
3+ YOEBA in accounting, 3+ years investment partnership accounting experience, strong Microsoft Excel skills, implementation or financial software experience, excellent communication and customer service skills.
Dynamo Accounting, Microsoft Excel
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Lead Implementation Specialist, T&S
Boston or Chicago
$129k/yr HybridFull Time
Perk
Perk: Automates business travel bookings, expenses, and invoice processing.
3+ YOE3+ years customer-facing experience with at least 2 years project management; strong finance/ERP knowledge (NetSuite, Dynamics), stakeholder coordination, onboarding/implementation expertise, mentoring skills, and English proficiency. Must be within commuting distance of a hub.
NetSuite, Dynamics BC, Dynamics F&O, SSO, HRIS, SCIM, ERP, CRM
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1w
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Ingénieur·e principal·e en implantation | Principal Implementation Engineer
Boston, Massachusetts, United States
HybridFull Time
Power Factors
Power Factors: Develops software for managing and optimizing renewable energy assets.
8+ YOE8+ years in renewable energy; hands-on SCADA, time-series data, SQL, SaaS configuration, API/data integration, and customer-facing communication; ability to translate operational needs into software configuration.
SCADA, SQL, APM, API, AWS, Azure, GCP
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Field Implementation Technician (Bilingual SPANISH Required)
Boston, Massachusetts, United States
$21-$25/hr FieldFull Time
F3 Technologies
F3 Technologies: Provides nationwide on-site IT infrastructure and field services.
0+ YOEBilingual English/Spanish; valid driver\u0002s license, reliable transportation and insurance; ability to travel extensively, lift up to 50 lbs, work at heights, and stand long periods; strong communication and customer-service skills.
POS
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
Instabase
Instabase: Automates data extraction and analysis for unstructured enterprise content
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
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2mo
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Sr. Customer Success Manager
Boston, Massachusetts, United States
OnsiteFull Time
VibeIQ
VibeIQ: A digital collaboration platform for product design and merchandising teams.
3+ YOE3-5+ years in Customer Success, Account Management, or Implementation (SaaS). Experience with high-ACV customers, retail/ fashion tech, and strong project management; excellent communication and organization. Familiarity with time-tracked billing is a plus.
Hubspot, Jira, Zendesk
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Customer Success Manager
Waltham, Massachusetts, United States
$80k-$120k/yr HybridFull Time
Allego
Allego: Provide a modern revenue enablement platform for sales teams
5+ YOE5+ years in SaaS client services with implementation, onboarding, and relationship management; strong project management, communication, and cross-functional leadership; proficiency with Google Suite, Salesforce.com, and Microsoft Office.
Google Suite, Salesforce.com, Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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4d
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Customer Success Manager, General Manufacturing
Somerville, Massachusetts, United States
$100k-$160k/yr OnsiteFull Time
Tulip
Tulip: Provides a no-code platform for industrial frontline operations.
4+ YOE4+ years in account management/customer success or consulting in manufacturing, BA/BS required, ability to travel ~20%, experience implementing shop-floor change and leading cross-functional teams.
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Director Customer Experience & Strategy
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yr OnsiteFull Time
Diesel Direct
Diesel Direct: On-site mobile refueling and fuel management for commercial fleets.
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
Sun Life
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Microsoft Office
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Global Customer Success Manager
Boston, Massachusetts, United States
$121k-$129k/yr HybridFull Time
NielsenIQ
NielsenIQNYSE: NIQ: Provides consumer intelligence and retail measurement data services.
7+ YOEBachelor's degree in Business Admin, Data Science, Chemistry or related and 7 years' experience required; experience with platform implementation, client success, KPI reporting, ROI storytelling, and presenting to senior clients; up to 10% travel.
gfknewron, Newron, LinkedIn Learning
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2w
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DACH Senior Customer Onboarding Specialist
Berlin or Cambridge or Dublin
€57k-€78k/yr HybridFull Time
HubSpot
HubSpotNYSE: HUBS: Provides a customer platform for marketing, sales, and service.
Fluent German, experience consulting on SaaS implementations and multi-stakeholder onboarding, expertise in at least one HubSpot Hub, ability to advise on integrations/APIs and present to technical and executive audiences.
APIs, CLEAR ID Verification, HubSpot Hubs
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3d
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Implement Consultant II
Boston, Massachusetts, United States
$56k-$96k/yr OnsiteFull Time
RealPage
RealPage: Software and data analytics for the real estate industry.
2+ YOE2 years product experience, strong communication and critical thinking, Microsoft Office knowledge, customer-facing experience, ability to manage multiple projects and work extended hours.
Microsoft Office, Salesforce, RealPage products
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1w
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Customer Program Owner - Health 100
Woonsocket or Connecticut or New York or Massachusetts
$100k-$232k/yr RemoteFull Time
CVS Health
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
10+ YOE10+ years enterprise customer-facing program management or customer success experience, enterprise software implementation fluency, cross-functional coordination, structured communication and long-horizon program management.
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1mo
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Customer Engineer, Advanced Customer Engineering, Global Financial Services
Boston or Arlington or New York
$145k-$195k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOE4+ years design/implementation/consulting in applications or infrastructure; 4+ years software development in languages like Java, Python, JavaScript/TypeScript, Rust, Go, or C/C++; 4+ years with IaC such as Terraform HCL, CloudFormation, AWS CDK, or Pulumi; experience with cloud-native, serverless, AI/Generative AI, and data/analytics technologies...
Java, Python, JavaScript, TypeScript, Rust, Go, C/C++, Terraform HCL, AWS CloudFormation, AWS CDK, Pulumi, Amazon Bedrock, Amazon Bedrock AgentCore, Amazon SageMaker, Apache Iceberg, Amazon S3, AWS Glue, AWS Lambda, Elastic Load Balancers, Amazon EC2, Amazon ECS, Amazon EKS, Amazon Fargate, Amazon RDS, Amazon DynamoDB, Amazon API Gateway, Amazon Cognito, HTML, CSS, ReactJS, Angular, Vue
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2w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
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1mo
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Director, Customer Deployment & Delivery
Boston, Massachusetts, United States
$109k-$202k/yr HybridFull Time
Hi Marley
Hi Marley: SMS-based conversational platform for property and casualty insurance carriers.
10+ YOE5+ Mgmt10+ years leading enterprise SaaS implementation or professional services, 5+ years people leadership, P&C insurance experience preferred, proven success with complex deployments, strong consultative and cross-functional partnership skills, and curiosity about AI.
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2w
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Technical Project Manager, Strategic Customer Implementations
Boston or Austin or San Francisco or New York City
$145k-$175k/yr RemoteFull Time
Maven AGI
Maven AGI: Builds AI agents to automate enterprise customer support interactions.
Own end-to-end execution of strategic customer pilots, understand platform integrations and APIs, debug integrations, run tests and readiness reviews, translate customer requirements to engineering, and maintain trackers (Linear, ClickUp, Notion).
Linear, ClickUp, Notion
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