80 customer implementation jobs at 58 companies in Haverhill, MA
3d
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Implementation Manager
New York City or Boston
HybridFull Time
3+ YOE3+ years implementing enterprise B2B SaaS end-to-end; hands-on with APIs, data mapping, migrations; strong Excel, project delivery, and stakeholder management skills.
APIs, SFTP, Microsoft Excel
1mo
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Implementation Manager
Cambridge or Newton
$120k-$145k/yr HybridFull Time
4+ YOE4+ years in customer success/implementation or professional services at a SaaS or AI-native company; strong communication, project discipline, customer obsession, experience leveraging AI tools, and ability to design and lead implementations.
Agent OS
21h
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Customer Success Coordinator - Implementation
Waltham, Massachusetts, United States
$55k-$67k/yr HybridFull Time
1+ YOEBachelor's degree or equivalent practical experience required; 1–2 years in customer service, client relations, implementation, or technical application support preferred. Requires technical aptitude, communication, organization, and teamwork.
Google Workspace, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce.com, ChurnZero
2w
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Senior Implementation Accountant
Watertown, Massachusetts, United States
$80k-$105k/yr OnsiteFull Time
3+ YOEBA in accounting, 3+ years investment partnership accounting experience, strong Microsoft Excel skills, implementation or financial software experience, excellent communication and customer service skills.
Dynamo Accounting, Microsoft Excel
1mo
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Lead Implementation Specialist, T&S
Boston or Chicago
$129k/yr HybridFull Time
3+ YOE3+ years customer-facing experience with at least 2 years project management; strong finance/ERP knowledge (NetSuite, Dynamics), stakeholder coordination, onboarding/implementation expertise, mentoring skills, and English proficiency. Must be within commuting distance of a hub.
NetSuite, Dynamics BC, Dynamics F&O, SSO, HRIS, SCIM, ERP, CRM
1w
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Infrastructure Implementation Engineer (Chicago)
Boston or Chicago
$80k-$100k/yr FieldFull Time
2+ YOERequires 2–5 years of enterprise infrastructure experience, hands-on deployment skills, networking troubleshooting, customer communication, independent project management, and experience with storage, SAN, virtualization, and CLI platforms.
Cisco, Arista, Juniper, Aruba, Dell, VMware, Nutanix, Hyper-V, Command-line interface (CLI), VLAN, DNS, DHCP, SAN
2w
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Ingénieur·e principal·e en implantation | Principal Implementation Engineer
Boston, Massachusetts, United States
HybridFull Time
8+ YOE8+ years in renewable energy; hands-on SCADA, time-series data, SQL, SaaS configuration, API/data integration, and customer-facing communication; ability to translate operational needs into software configuration.
SCADA, SQL, APM, API, AWS, Azure, GCP
1mo
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Field Implementation Technician (Bilingual SPANISH Required)
Boston, Massachusetts, United States
$21-$25/hr FieldFull Time
0+ YOEBilingual English/Spanish; valid driver\u0002s license, reliable transportation and insurance; ability to travel extensively, lift up to 50 lbs, work at heights, and stand long periods; strong communication and customer-service skills.
POS
1mo
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
1w
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Customer Onboarding Manager
Londonderry, New Hampshire, United States
HybridFull Time
5+ YOEBachelor's preferred, 5+ years in customer success/sales/service, experience with implementations and capital equipment installations preferred, strong communication and problem-solving, proficiency with Microsoft Word/Teams/Excel.
Microsoft Word, Microsoft Teams, Microsoft Excel, Salesforce, SAP
1mo
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AI Customer Strategist
Austin or Nashua or Minneapolis
OnsiteFull Time
Experience in customer success, onboarding, or implementation (SaaS/MarTech preferred); solid applied AI understanding; workshop facilitation and presentation skills; ability to drive AI adoption and deliver onboarding programs.
Optimizely AI
1d
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Customer Experience Specialist (Contract)
Boston or Brighton
$28-$32/hr HybridPart Time, Contract
3+ YOE3+ years in customer service, success, support, operations, or implementation, with strong communication, organization, problem-solving, presentation, and technology skills.
Canvas LMS, Zendesk, JIRA, Tableau, Salesforce, Microsoft Office, Webex, Zoom, LTI 1.3
1d
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Customer Success Manager
Boston, Massachusetts, United States
OnsiteFull Time
3+ YOE3–5+ years in customer success, account management, or implementation; SaaS and retail, wholesale, or fashion technology experience preferred; requires project management, communication, empathy, organization, and multi-account management.
HubSpot, Jira, Zendesk
1mo
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Customer Success Manager
New York City or Waltham
$85k-$105k/yr HybridFull Time
2+ YOEBachelor's degree, 2+ years in customer success/account management at a SaaS company, experience implementing/supporting SaaS, strong communication, presentation, problem-solving, and ability to manage multiple accounts with off-hours availability.
2d
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Senior Customer Success Manager
Cambridge or Massachusetts
RemoteFull Time
5+ YOERequires 5+ years in customer success, consulting, partnerships, account management, or implementation within pharmaceutical, biopharma, biotech, or life sciences industries, plus drug development and portfolio management knowledge.
AI/ML, HubSpot
1w
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Customer Success Manager, General Manufacturing
Somerville, Massachusetts, United States
$100k-$160k/yr OnsiteFull Time
4+ YOE4+ years in account management/customer success or consulting in manufacturing, BA/BS required, ability to travel ~20%, experience implementing shop-floor change and leading cross-functional teams.
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Microsoft Office
1mo
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Global Customer Success Manager
Boston, Massachusetts, United States
$121k-$129k/yr HybridFull Time
7+ YOEBachelor's degree in Business Admin, Data Science, Chemistry or related and 7 years' experience required; experience with platform implementation, client success, KPI reporting, ROI storytelling, and presenting to senior clients; up to 10% travel.
gfknewron, Newron, LinkedIn Learning
1d
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Senior Customer Success Manager - Moveworks
Waltham, Massachusetts, United States
$102k-$159k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience, technical solution skills, executive relationships, and 10–25% travel required.
SaaS, Large Language Models (LLMs), ServiceNow, Microsoft
3w
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DACH Senior Customer Onboarding Specialist
Berlin or Cambridge or Dublin
€57k-€78k/yr HybridFull Time
Fluent German, experience consulting on SaaS implementations and multi-stakeholder onboarding, expertise in at least one HubSpot Hub, ability to advise on integrations/APIs and present to technical and executive audiences.
APIs, CLEAR ID Verification, HubSpot Hubs
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