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39 customer implementation manager jobs at 21 companies in Everett, WA

1mo
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Implementation Manager
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights
Multitude Insights: AI-powered intelligence platform for law enforcement agency collaboration.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
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3mo
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Implementation Manager
Seattle or United States
$80k-$120k/yr HybridFull Time
Aurelian
Aurelian: AI-powered voice automation for 9-1-1 non-emergency calls.
2+ YOE2-6 years in implementation or technical project/account management; strong technical fluency; experience with SaaS; customer-facing; translate workflows; ownership; proactive; comfortable in ambiguity; excellent communication.
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1mo
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Implementation Manager
Bellevue, Washington, United States
$90k-$110k/yr HybridFull Time
Humanly
Humanly: AI-native hiring software for hourly and high-volume recruiting.
2+ YOE2+ years in SaaS implementation, solutions engineering, or technical customer success; experience with ATS/HRIS integrations (UKG, ADP, Workday, Greenhouse, Lever, iCIMS); strong project management and client communication; PMP/CAPM preferred; onsite 4 days/week in Bellevue.
AI Recruiter, AI Interviewer, Talent CRM, ATS, UKG, ADP, Workday, Greenhouse, Lever, iCIMS, HRIS, HCM, API, webhooks
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1w
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Manager, Implementation (IT)
Seattle or Austin or San Francisco or New York City
$100k-$158k/yr HybridFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ Mgmt2+ years managing customer-facing implementation teams,5+ years overall in software implementation/onboarding,strong knowledge of MDM,identity provisioning (SSO,SAML/OIDC),Zero Touch deployment,Endpoint Lifecycle Management; experience with Google Workspace, Azure AD, Okta.
MDM, SSO, SAML/OIDC, Zero Touch deployment, Endpoint Lifecycle Management, Google Workspace, Azure AD, Okta
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1mo
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Technical Implementation Manager
Bellevue, Washington, United States
$110k-$160k/yr OnsiteFull Time
Esper
Esper: Platform for managing Android and iOS device fleets.
3+ YOE3-5 years in Technical Delivery or related roles; 2+ years in customer-facing technical role with revenue impact; proficiency with agentic AI tools; strong device operations knowledge and AI-powered workflows.
Claude Code, Cursor, Copilot, Python, Kotlin, Java, Go, REST API, Salesforce, MDM, EMM, UEM
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1w
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
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2w
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Customer Support Manager - Americas
Seattle, Washington, United States
$110k-$138k/yr RemoteFull Time
TOMRA
TOMRAOslo Stock Exchange: TOM: Provides sensor-based sorting and collection solutions for resource optimization.
8+ YOE5+ Mgmt8+ years in customer service/technical support or service operations (5+ years leading teams); experience with CRM/ERP, KPIs, escalations and CRM/ERP implementations; willing to travel 25–50% and maintain a valid passport; ability to drive.
CRM, ERP, IFS, Microsoft Dynamics 365
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2w
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shared services senior manager, Customer Advocacy
Seattle, Washington, United States
$113k-$170k/yr HybridFull Time
Starbucks
StarbucksNASDAQ: SBUX: Global coffeehouse chain and specialty coffee roaster.
7+ YOE5+ MgmtBachelor's degree or significant experience; 7 years cross-functional experience designing and implementing business solutions; 5 years people leadership; 5 years project/implementation and requirements analysis; experience with change management and root cause analysis.
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5d
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
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4d
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Customer Solutions Manager, Prototyping & Customer Engineering
Boston or Seattle or New York or Chicago or Dallas
$154k-$208k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
6+ YOEBachelor's in STEM/business or equivalent; 6+ years leading large-scale technical programs and customer-facing engagements; experience with cloud implementations; PMP/Scrum/SAFe preferred; ~25% domestic travel.
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2w
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shared services senior manager, Customer Advocacy
Seattle, Washington, United States
$113k-$170k/yr HybridFull Time
Starbucks
StarbucksNASDAQ: SBUX: Operates a global chain of coffeehouses and roastery reserves.
7+ YOE5+ Mgmt7+ years cross-functional experience designing and implementing business solutions, 5+ years leading teams, 5+ years project/implementation and requirements analysis experience; Bachelor's or significant experience; Lean/Six Sigma and relevant domain experience preferred.
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1mo
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Director, Global Customs, Design & Implementation (Kent, WA, US, 98032)
Kent, Washington, United States
$176k-$264k/yr OnsiteFull Time
DSV
DSVNasdaq Copenhagen: DSV: Provide global transport and logistics services via road, air, and sea.
10+ YOESenior leader with 10+ years in customs/logistics, proven leadership managing multinational implementation teams, deep operational and technical understanding, governance and project controls experience, and ability to influence senior stakeholders.
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2mo
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Senior Product Specialist (SaaS onboarding and implementation)
Seattle, Washington, United States
$80k-$100k/yr HybridFull Time
Zenoti
Zenoti: Cloud-based management software for beauty and wellness businesses.
10+ YOE10+ years in enterprise SaaS implementation/support; strong product knowledge; customer-facing; cloud solutions; effective communication; multi-project management.
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2w
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Program Manager Credentialing - USFHP
Seattle, Washington, United States
$44-$69/hr OnsiteFull Time
Providence
Providence: Provides comprehensive healthcare services through hospitals, clinics, and health plans.
5+ YOE5+ years healthcare operations and 5+ years customer service management experience; bachelor's degree preferred; ability to support operational teams, implement process improvements, and meet compliance and service targets.
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1w
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Project Engineer & Customer Experience Liaison - Field Service Migration
Seattle, Washington, United States
$95k-$115k/yr OnsiteFull Time
MacDonald-Miller Facility Solutions
MacDonald-Miller Facility Solutions: Designs and services mechanical systems for commercial buildings.
Project coordination and testing support for a field service migration; strong organizational, analytical, and communication skills; experience with ERP/field service implementations and spreadsheets; UAT and training support.
BuildOps, Key2Act Wennsoft, Great Plains
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1mo
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Aesthetic Business Manager- Seattle South, WA
Seattle or Orange County
$90k-$130k/yr HybridFull Time
Galderma
GaldermaSIX Swiss Exchange: GALD: Provides dermatological products for skin health and aesthetics.
2+ YOEBachelor's degree required, 2+ years combined sales and customer service, strategic consultative sales and buy-and-bill experience, ability to implement sales plans and track lead generation.
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1w
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Alliance Concierge - Seattle
Seattle, Washington, United States
$70k-$100k/yr FieldFull Time
Bilt Rewards
Bilt Rewards: Loyalty platform offering rewards on rent and mortgage payments
3+ YOE3–5 years in AI, implementation, customer success, account management, or operations; strong training, change-management, relationship-building, and project management skills; willing to travel regionally frequently.
Yardi, RealPage, MRI
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1mo
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Technical Consultant I
New York or Salt Lake City or San Francisco or Seattle or Vancouver
$101k-$127k/yr HybridFull Time
Brex
Brex: Corporate cards and spend management software for businesses.
2+ YOE2+ years customer-facing experience implementing or configuring accounting systems (NetSuite, Sage Intacct, QuickBooks/Xero); functional expertise in GL, AP, expense management, HRIS; project management and strong communication skills.
NetSuite, Sage Intacct, QuickBooks, QuickBooks Online, Xero, ERP, HRIS, SSO
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1mo
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Blood Banking - Technical Account Specialist - Seattle, Washington (WA-Seattle, US)
Seattle, Washington, United States
$33-$41/hr FieldFull Time
Grifols
GrifolsMadrid Stock Exchange: GRF: Develops plasma-derived medicines and clinical diagnostic solutions.
0+ YOEProvide consultative training, technical support, troubleshooting, implementation and instrument validation; manage customer relationships, schedules and documentation; maintain vendor credentialing and platform certifications; valid driver’s license and ability to lift 50 lbs; up to 70% travel.
ServiceMAX, Secure Remote Connectivity, CRM, LIS
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3w
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Operations Consultant – Logistics/Freight Forwarding/Customs
Miami or Cincinnati or Cedarburg or Clarksville or Boston or Seattle or Ellicott or Durham or Lawrence or Kansas City or Mooers or San Diego or Atlanta or Minneapolis or Houston
$70k-$100k/yr RemoteFull Time
Magaya
Magaya: Provider of cloud-based supply chain and logistics software.
2+ YOE2+ years logistics or freight forwarding experience; expertise in international freight forwarding, 3PL, warehousing, customs/compliance; project management, client implementations, mentoring; proficiency with Microsoft Office, Salesforce, and JavaScript; willingness to travel internationally.
Magaya, CargoWise, GoFreight, Descartes, Flex Cargo, Microsoft Office, Salesforce, JavaScript
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