15 customer implementation manager jobs at 15 companies in Lancaster, PA
3w
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Implementation Manager - Nurse Call
Wilmington, Delaware, United States
HybridFull Time
5+ YOE5+ years project management experience delivering customer-facing system implementations; strong leadership, budgeting, stakeholder communication, and customer relationship skills.
1d
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Implementation Specialist
Malvern, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years in implementation, project management, or SaaS customer delivery; strong organization, communication, problem-solving; experience leading implementations and using AI tools; financial-services experience preferred.
AKUVO platform, AI
1w
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Implementation Consultant
United States or Canada or Wayne
RemoteFull Time
3+ YOE3+ years professional experience (3-5 preferred) with 2+ years as a principal software implementer; BA/BS preferred; strong business analysis, configuration, testing, training, communication, and customer-facing skills.
Business Objects Enterprise, Business Objects Crystal Reports, Oracle, MSSQL, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, IIS, SQL
2w
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Director, Clinical Design & Implementation - Evinova (Remote)
Wilmington or United States
$153k-$201k/yr RemoteFull Time
Experienced leader with hands-on eCOA study and clinical trial design expertise, protocol-to-requirements translation, team management, product collaboration, and customer-facing delivery experience.
2w
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Customer Onboarding Consultant, Enterprise
Chesterbrook or Wayne or Austin or United States
$90k/yr HybridFull Time
4+ YOE4+ years enterprise implementation/customer success in SaaS, experience implementing large enterprise accounts, director-level consulting, project management, Salesforce experience preferred, bachelor's degree required, authorized to work in the US.
Salesforce
1mo
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Customer Success Executive (York, PA)
York or Palo Alto
$220k/yr OnsiteFull Time
5+ YOEBachelor's degree required; 5+ years health‑systems experience (customer success/account/project management); experience leading onsite clinical implementations, strong relationship and project management skills, and ability to meet client credentialing (drug screen, vaccinations).
Polaris
1mo
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Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
1w
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Director, Customer Engagement & Agent Platforms
Wilmington, Delaware, United States
$150k-$165k/yr HybridFull Time
8+ YOE8+ years in operations or platform management; experience owning engagement, CRM, contact center or dialer platforms and vendors; change management and intake processes; AI and automation implementation; cross-functional leadership.
Zendesk, CRM, messaging platforms, telephony, IVR, dialer, chatbots
1mo
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Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
2mo
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Customer Relationship Management (CRM) Lead
Harrisburg, Pennsylvania, United States
OnsiteContract
10+ YOE10+ years Microsoft CE and CRM implementation experience; 10 years developing with .NET, JavaScript, Python, React, SSIS, and Reporting Services; FastTrack solution architect experience; Azure AI/ML and Copilot experience; data migration and integrations expertise; team leadership and documentation skills.
SAP BRIM, Microsoft Dynamics CE, Microsoft CE, .NET, JavaScript, Python, React, SSIS, Reporting Services, Azure AI, Machine Learning, Copilot, Microsoft Dynamics CRM, Dynamics Contact Center, Microsoft ADO Testing Module, Power Apps, CoPilot Studio, Microsoft D365 CE
2mo
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Benefits Administration Client Ops Manager- (bswift)
Hunt Valley, Maryland, United States
$60k-$116k/yr RemoteFull Time
Bachelor's degree or equivalent; experience with bswift preferred; strong benefits knowledge (health, life, disability), Excel (VLOOKUP, pivot tables) proficiency, analytical and communication skills, and ability to manage 10–12 client implementations.
bswift, Microsoft Excel
1mo
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Assistant Store Manager
Wyomissing, Pennsylvania, United States
$23-$31/hr OnsiteFull Time
2+ YOE2+ MgmtMinimum 2 years retail leadership experience; ability to drive sales, manage operations, recruit and develop associates, implement loss prevention and operational programs, and deliver customer service.
1mo
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Head Of Store Operation
Towson, Maryland, United States
$60k-$75k/yr OnsiteFull Time
Manage store operations and team, optimize KPIs and replenishment, supervise omnichannel processes, analyze reports and implement operational improvements.
ORQUEST, SINT, IPOD, STORE MODE, CC
1mo
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Post Production Support Specialist
Berwyn or Malvern
$100k-$168k/yr HybridFull Time
3+ YOE3+ years implementing or supporting front/middle/back office investment management systems; hands-on experience with CRIMS or similar, SQL/FIX familiarity, strong customer service, communication, analytical and project coordination skills; bachelor\u0002s degree preferred in business/technical field.
Charles River Investment Management Solution (CRIMS), State Street Alpha, SQL, FIX
1mo
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Service Engagement Expert (Newtown Square, PA, US, 19073)
Newtown Square, Pennsylvania, United States
$138k-$235k/yr HybridFull Time
5+ YOEBachelor's in CS/Engineering/Math +7 yrs (or Master’s +5 yrs). 5+ years experience with SAP architectures, S/4HANA/BTP, leading implementations, stakeholder facilitation, and defining customer engagement roadmaps. Up to 60% travel.
SAP HANA, S/4 HANA, SAP Business Technology Platform (BTP)
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