141 customer implementation manager jobs at 94 companies in Palo Alto, CA
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Customer Delivery & Implementation Manager
Mexico City or Palo Alto
OnsiteFull Time
Requires a bachelor's degree in Information Technology or related field, delivery and PMO process expertise, web development knowledge, implementation quality assurance, client management, and mentoring experience.
GRAVTY, APIs, Frontend, Backend, DevOps, NPS
1w
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Implementation Manager
Seattle or San Francisco
$85k-$100k/yr RemoteFull Time
Onboard customers and ensure accurate extraction and reconciliation of CRE lease data, manage implementation projects, meet SLAs, and communicate with stakeholders.
ChatGPT, Microsoft Copilot, Claude, Gemini, Prophia platform
3w
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Director, Customer Implementation
San Francisco, California, United States
$180k-$250k/yr HybridFull Time
Proven record leading complex enterprise implementations, strong technical credibility, exceptional problem solving, adaptive learning, and ability to manage high-touch customer relationships.
2w
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Implementation Manager
San Francisco, California, United States
$124k-$160k/yr HybridFull Time
3+ YOE3+ years implementing SaaS/enterprise software, experience with SSO/SAML and SCIM, strong project and stakeholder management, customer-focused with consultative skills.
SSO, SAML, SCIM, API
2w
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Implementation Manager
San Francisco or North America or Europe
$124k-$160k/yr HybridFull Time
3+ YOERequires 3–5+ years implementing SaaS or enterprise software, technical identity and provisioning familiarity, strategic project management, stakeholder management, customer focus, and ability to manage complex multi-region rollouts.
SSO, SAML, SCIM, API, Help Center
2mo
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Implementation Manager
San Francisco, California, United States
$150k-$220k/yr OnsiteFull Time
Decagon: Conversational AI platform for automated customer support.
4+ YOE4+ years in implementations, consulting, onboarding, project management, or customer-facing technical roles. Experience leading complex software or AI implementations. Technical fluency with SaaS platforms, integrations, and APIs. Strong operational skills and ability to build scalable processes. Excellent communication and organizational skills.
SaaS, APIs, Integrations
2mo
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Implementation Manager
San Francisco or Toronto
RemoteFull Time
5+ YOE5–7 years in implementation, customer success, or account management at a B2B SaaS company; bio/pharma industry experience; API and data infra familiarity; BS in STEM.
APIs, Data schemas, Historians, Bioreactor data systems, Cloud data infrastructure
1mo
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Implementation Manager
Austin or New York City or San Francisco
HybridFull Time
3+ YOEBachelor's degree,3+ years implementation/customer success/project management/technical consulting or financial analysis,proficiency with Microsoft Excel and Google Sheets,strong communication,attention to detail and problem-solving.
Microsoft Excel, Google Sheets, SQL, Salesforce
1w
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Implementation Manager
San Francisco, California, United States
$140k-$165k/yr OnsiteFull Time
3+ YOEManage end-to-end deployments of an AI platform for public safety customers; 3+ years enterprise implementation or technical project experience; strong technical comfort with data connectivity, credentialing, permissions, and stakeholder communication.
2mo
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Manager, Implementation (IT)
United States or San Francisco or New York City
$94k-$166k/yr RemoteFull Time
5+ YOE2+ MgmtRequires 2+ years managing customer-facing teams, 5+ years in customer onboarding or software implementation, external customer experience, and knowledge of MDM, identity provisioning, deployment, and endpoint lifecycle management.
Mobile Device Management (MDM), Identity and Access Management (IAM), SSO, SAML, OIDC, Google Workspace, Azure AD, Okta, Microsoft 365, Slack
2mo
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Implementation Manager (SaaS)
San Francisco or British Columbia or Ontario or United States or Canada
$110k-$129k/yr RemoteFull Time
2+ YOE2+ years implementation/project management experience in SaaS, technical fluency with GTFS/AVL/GPS data, experience with agile and waterfall, strong customer-facing and communication skills; PMP preferred.
GTFS, AVL, GPS
2mo
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Customer Success Manager/Implementation Consultant
Mountain View, California, United States
$80k-$95k/yr HybridFull Time
3+ YOE3+ years in post-sales implementation/onboarding for B2B SaaS; experience owning complex implementations, ERP/P2P consulting (NetSuite, Sage), strong project management, communication, and cross-functional collaboration.
NetSuite, Sage, Stampli, ERP, ChatGPT Enterprise
1w
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Senior Mid-Market Implementation Manager
New York City or San Francisco or Dallas
$104k-$127k/yr HybridFull Time
2+ YOEBachelor's degree, minimum 2 years account management/customer success experience in B2B SaaS, proven portfolio implementation delivery, stakeholder management, integrations experience, strong communication and organization.
PMS
3d
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Implementation Consultant, Advisory
San Francisco or United States
$100k-$130k/yr RemoteFull Time
3+ YOERequires 2+ years in financial audit or assurance and 3+ years in technology consulting, customer onboarding, implementation, or similar experience, plus project management and customer advisory skills.
Fieldguide
2mo
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Implementation Specialist
San Francisco, California, United States
$131k-$187k/yr HybridFull Time
3+ YOE3+ years in medical writing/regulatory affairs or related pharma role; experience with CTD/CMC content, regulatory expectations (FDA/EMA/ICH); strong written/verbal communication; customer-facing implementation experience; familiarity with XML/JSON.
XML, JSON
6d
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Lead Payroll Implementation Consultant
London or Sydney or Melbourne or San Francisco or United States
HybridFull Time
7+ YOERequires 7+ years in delivery, implementation, or project management, including 3+ years specializing in payroll implementation, enterprise SaaS experience, and ability to manage complex customer implementations.
SaaS, AI
2w
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Enterprise Core Implementation Consultant
United States or San Francisco or New York City or Washington
$89k-$135k/yr RemoteFull Time
4+ YOE4+ years in senior customer success/account management/consulting with enterprise SaaS, strong project management, consultative implementation experience, excellent communication; Bachelor’s degree required.
Tofu
1mo
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Director, Implementation (US)
Austin or New York City or San Francisco
$150k-$225k/yr HybridFull Time
Proven experience leading technical implementations or professional services for software/platform products, strong cloud/integrations/API fluency, people leadership, customer-facing communication, and experience with AI-enabled development and multi-step AI workflows.
The Machine, Figma, Slack, Microsoft Teams, Adobe
3mo
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Implementation Consultant I, Commercial
San Francisco, California, United States
$91k-$114k/yr HybridFull Time
2+ YOE2+ years customer-facing experience, exposure to project coordination or implementations, strong communication and organization, comfortable across technical and non-technical workstreams.
Brex Empower
2mo
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Senior CSM - Implementation & Onboarding Lead
Paris or Seoul or Luxembourg or San Francisco
HybridFull Time
7+ YOE7+ years experience (minimum), including 3+ years in Customer Success/Implementation/Technical Onboarding; technical experience with API integrations; proficiency with automation and CS tools; fluent English; based in Paris/Île-de-France preferred.
Zapier, Make, n8n, HubSpot, Intercom, Notion, Jira, Gainsight, sd-jwt-js
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