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119 customer implementation manager jobs at 85 companies in Berkeley, CA

1mo
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Implementation Manager
San Francisco, California, United States
$150k-$220k/yr OnsiteFull Time
Decagon: Conversational AI platform for automated customer support.
4+ YOE4+ years in implementations, consulting, onboarding, project management, or customer-facing technical roles. Experience leading complex software or AI implementations. Technical fluency with SaaS platforms, integrations, and APIs. Strong operational skills and ability to build scalable processes. Excellent communication and organizational skills.
SaaS, APIs, Integrations
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1mo
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Implementation Manager
San Francisco or Toronto
RemoteFull Time
Invert
Invert: Bioprocess AI software for biopharma and sustainable product development.
5+ YOE5–7 years in implementation, customer success, or account management at a B2B SaaS company; bio/pharma industry experience; API and data infra familiarity; BS in STEM.
APIs, Data schemas, Historians, Bioreactor data systems, Cloud data infrastructure
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1d
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Implementation Manager
Austin or New York City or San Francisco
HybridFull Time
Dealpath
Dealpath: Cloud platform for real estate investment and deal management.
3+ YOEBachelor's degree,3+ years implementation/customer success/project management/technical consulting or financial analysis,proficiency with Microsoft Excel and Google Sheets,strong communication,attention to detail and problem-solving.
Microsoft Excel, Google Sheets, SQL, Salesforce
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6d
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Manager, Implementation (IT)
Seattle or Austin or San Francisco or New York City
$100k-$158k/yr HybridFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ Mgmt2+ years managing customer-facing implementation teams,5+ years overall in software implementation/onboarding,strong knowledge of MDM,identity provisioning (SSO,SAML/OIDC),Zero Touch deployment,Endpoint Lifecycle Management; experience with Google Workspace, Azure AD, Okta.
MDM, SSO, SAML/OIDC, Zero Touch deployment, Endpoint Lifecycle Management, Google Workspace, Azure AD, Okta
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1mo
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Implementation Manager (SaaS)
San Francisco or British Columbia or Ontario or United States or Canada
$110k-$129k/yr RemoteFull Time
Swiftly
Swiftly: Provides a transit data platform for public transportation agencies.
2+ YOE2+ years implementation/project management experience in SaaS, technical fluency with GTFS/AVL/GPS data, experience with agile and waterfall, strong customer-facing and communication skills; PMP preferred.
GTFS, AVL, GPS
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1mo
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Customer Success Manager/Implementation Consultant
Mountain View, California, United States
$80k-$95k/yr HybridFull Time
Stampli
Stampli: AI-powered accounts payable and financial operations automation platform.
3+ YOE3+ years in post-sales implementation/onboarding for B2B SaaS; experience owning complex implementations, ERP/P2P consulting (NetSuite, Sage), strong project management, communication, and cross-functional collaboration.
NetSuite, Sage, Stampli, ERP, ChatGPT Enterprise
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1mo
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Implementation Specialist
San Francisco, California, United States
$131k-$187k/yr HybridFull Time
Artos
Artos: AI-powered document authoring platform for life sciences R&D.
3+ YOE3+ years in medical writing/regulatory affairs or related pharma role; experience with CTD/CMC content, regulatory expectations (FDA/EMA/ICH); strong written/verbal communication; customer-facing implementation experience; familiarity with XML/JSON.
XML, JSON
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1mo
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Enterprise Select Implementation Consultant
United States or San Francisco or New York City or Washington
$101k-$153k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success/account management/consulting, enterprise SaaS and technical product experience, proven implementation and consultative skills, bachelor’s degree required, strong communication and problem-solving.
Tofu
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2w
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Director, Implementation (US)
Austin or New York City or San Francisco
$150k-$225k/yr HybridFull Time
Code and Theory
Code and TheoryNASDAQ: STGW: Design and technology agency building digital products and platforms.
Proven experience leading technical implementations or professional services for software/platform products, strong cloud/integrations/API fluency, people leadership, customer-facing communication, and experience with AI-enabled development and multi-step AI workflows.
The Machine, Figma, Slack, Microsoft Teams, Adobe
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1mo
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Senior CSM - Implementation & Onboarding Lead
Paris or Seoul or Luxembourg or San Francisco
HybridFull Time
Hopae
Hopae: Provides decentralized digital identity and verification infrastructure.
7+ YOE7+ years experience (minimum), including 3+ years in Customer Success/Implementation/Technical Onboarding; technical experience with API integrations; proficiency with automation and CS tools; fluent English; based in Paris/Île-de-France preferred.
Zapier, Make, n8n, HubSpot, Intercom, Notion, Jira, Gainsight, sd-jwt-js
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1mo
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Implementation Specialist
New York City or San Francisco
$100k-$150k/yr HybridFull Time
Foresight
Foresight: AI-driven data infrastructure for private market investment firms.
5+ YOE5+ years in finance or fund accounting systems, bachelor's in accounting/business (or equivalent experience), strong accounting knowledge, process and systems orientation, collaboration with Product/Engineering/Customer Success, analytics fluency; CPA preferred.
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1w
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Retirement Implementation Specialist
San Francisco or Denver or New York City or United States
HybridFull Time
Gusto
Gusto: Cloud-based payroll and HR software for small businesses.
4+ YOE4+ years work experience with 3+ years in client-facing implementation/account management/onboarding; strong analytical and communication skills; experience with SaaS/operations/finance and retirement plans preferred; proficiency with Salesforce and Calendly.
Salesforce, Calendly
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1mo
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Implementation Engineer (Forward Deployed), Customer Success & Integrations
San Mateo, California, United States
HybridFull Time
Parspec
Parspec: AI platform for construction product selection and procurement.
5+ YOE5+ years in forward-deployed/integration implementation engineering for B2B SaaS; degree in CS/engineering or equivalent; hands-on API/REST/JSON experience; Workato/iPaaS and ERP/CRM integrations (Eclipse, SAP, Salesforce); AI/LLM tooling; strong customer-facing and project management skills.
Workato, iPaaS, API, REST, JSON, Webhooks, Eclipse, SAP, Salesforce, AI, LLM
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3w
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Head of Implementation
San Francisco or Sydney
HybridFull Time
Relevance AI
Relevance AI: Platform for building and managing autonomous AI agent workforces.
Senior leader with experience running technical solution delivery teams for enterprise customers; expertise in business analysis, process design, value mapping, LLMs and APIs, agile project management, and stakeholder alignment.
LLMs, APIs
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1mo
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Sales Implementation Supervisor
Santa Rosa, California, United States
$82k-$141k/yr OnsiteFull Time
Abbott
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
4+ YOEHigh school diploma/GED or equivalent, minimum 4 years relevant experience, supervisory experience preferred, proficiency in Microsoft Excel/Word/Outlook, Salesforce CFM preferred, strong organizational and customer service skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Salesforce CFM
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3w
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Customer Success Manager
San Francisco or New York City
$97k-$120k/yr HybridFull Time
Hover
Hover: Creates 3D property models and measurements from smartphone photos.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
CRM
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2mo
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Customer Delivery Manager
Santa Clara, California, United States
$130k-$160k/yr OnsiteFull Time
Selector
Selector: AI-powered network observability and analytics platform for enterprises.
Experience leading end-to-end enterprise implementations, cross-functional coordination, and escalation management in delivery-focused projects.
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2d
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Customer Onboarding Manager
McLean or Mountain View
$175k-$205k/yr OnsiteFull Time
ID.me
ID.me: Provides secure digital identity verification and authentication services.
5+ YOE5+ years onboarding/implementation experience with enterprise accounts, strong project management, stakeholder communication, familiarity with Google Workspace, Jira, Rocketlane, and Salesforce.
Google Workspace, Jira, Rocketlane, Salesforce
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4w
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Customer Success Manager - AI
San Francisco, California, United States
OnsiteFull Time
FleetWorks
FleetWorks: Automates freight brokerage operations using AI voice and email agents.
Professional B2B customer success/account management/implementation experience, builder mindset for 0-to-1 processes, technical aptitude for requirements gathering and integrations, strong communication and collaboration with engineering.
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2w
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Senior Customer Success Manager
Barcelona or New York City or San Francisco or Dallas or Europe
€93k-€101k/yr OnsiteFull Time
Canary Technologies
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
5+ YOE5+ years SaaS customer success experience managing enterprise accounts; fluent Spanish and English; Bachelor’s degree; experience with complex implementations, data literacy, project management; proficiency with Gainsight, Salesforce, Claude; regional travel.
Gainsight, Salesforce, Claude
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