145 customer implementation manager jobs at 106 companies in Wayne, NJ
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2mo
Implementation & Customer Success Manager
New York or United States
$110k-$130k/yrRemoteFull Time
Avo MD: Clinical AI platform for automating medical workflows.
3+ YOE3+ years in healthcare tech implementation or customer success; strong project management; experience with clinical workflows; able to travel occasionally.
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights: AI-powered intelligence platform for law enforcement agency collaboration.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
Uniti AI: Real estate technology delivering AI-powered front- and back-office automation for real estate operations.
2+ YOE2–6 years in Customer Success, Client Onboarding, Solutions Engineering, or Technical Project Management; strong project management; comfortable writing AI prompts; integration and API fluency; excellent communication; track record of end-to-end customer implementations.
Avoca: AI voice agents that automate customer calls for home services.
2+ YOE2+ years B2B startup implementation or technical customer success experience; fluency with APIs and webhooks; experience configuring prompts, workflows, and integrations; strong project management and communication skills.
Clarion: Automating healthcare administrative workflows with conversational AI.
3+ YOE3+ years implementing or onboarding complex SaaS, semi-technical with API familiarity, strong project leadership, and customer-facing experience.
Seattle or Austin or San Francisco or New York City
$100k-$158k/yrHybridFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ Mgmt2+ years managing customer-facing implementation teams,5+ years overall in software implementation/onboarding,strong knowledge of MDM,identity provisioning (SSO,SAML/OIDC),Zero Touch deployment,Endpoint Lifecycle Management; experience with Google Workspace, Azure AD, Okta.
MDM, SSO, SAML/OIDC, Zero Touch deployment, Endpoint Lifecycle Management, Google Workspace, Azure AD, Okta
DualEntry: AI-native ERP software for automated enterprise financial operations.
7+ YOE7+ years in ERP implementations or functional consulting; accounting/audit background preferred (CPA or Big 4 a plus); deep ERP and finance workflow knowledge; customer-service orientation and high ownership.
Fletcher Development: Builds luxury custom homes and provides residential estate management services.
3+ YOE3–5 years in onboarding/implementation and brand, marketing, or content roles; preferably in B2B SaaS or to-the-trade; strong onboarding and communication skills.
Loom, Descript, Camtasia, Figma, Canva, Adobe Creative Suite
Sitemark: A technology providing an AI and robotics platform to build and operate renewable energy sites.
Bachelor's degree in a relevant field, strong stakeholder management, experience with CAD/DXF and GIS data, technical troubleshooting and customer-facing implementation skills.
Bluecrux: Provides supply chain consulting and proprietary digital SaaS solutions.
5+ YOE5+ years SaaS implementation or consulting experience, hands-on configuration and data analysis skills, stakeholder workshop facilitation, strong communication, Master's preferred, fluent English, hybrid NYC-area and willingness to travel internationally.
Global IndustrialNYSE: GIC: Distributes industrial, material handling, and MRO products to businesses.
College degree required; experience with customer service, sales, or product management; strong communication, attention to detail, and PC skills (Word, Excel, Access); understanding of GPO and onboarding strategy.
PCS, Microsoft Word, Microsoft Excel, Microsoft Access, EDI Punchout
Rain: Provides stablecoin-native infrastructure for card issuance and global payments.
0+ YOEBachelor's degree in Business/Analytics/Economics,0-2 years in implementation or customer success,B2B experience preferred,strong analytical and communication skills,ability to manage multiple projects and work cross-functionally.
New York or California or South Carolina or United States
RemoteFull Time
Unifyr: Provides partner relationship management and channel marketing automation software.
2+ YOE2+ years implementing B2B software in customer-facing roles; strong business analysis, project management, documentation skills; Salesforce integration experience; bachelor’s in business or equivalent experience; willingness to travel briefly for client sites.
Secureframe: Automated security compliance and risk management platform.
2+ YOE2+ years in implementation, professional services, customer success, or technical project delivery; strong project-management instincts; technical fluency with cloud, identity, and security concepts; ability to operationalize CMMC/NIST requirements and lead customer implementations.
PermitFlow: AI-powered permit application and management platform for builders.
1+ YOE1-3 years in onboarding/implementation or customer success at a B2B SaaS company; strong cross-functional coordination; able to run trainings and drive adoption.