203 customer implementation jobs at 121 companies in Palo Alto, CA
3w
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Director, Customer Implementation
San Francisco, California, United States
$180k-$250k/yr HybridFull Time
Proven record leading complex enterprise implementations, strong technical credibility, exceptional problem solving, adaptive learning, and ability to manage high-touch customer relationships.
1mo
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Customer Implementation Consultant
New York City or San Francisco or Seattle
$110k-$120k/yr OnsiteFull Time
Haus: Provides an incrementality platform for marketing measurement and optimization.
2+ YOE2+ years in customer-facing SaaS/onboarding, SQL and Retool experience, admin tooling and data troubleshooting skills, strong communication and problem-solving, cross-functional collaboration.
Retool, SQL
1w
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Customer Delivery & Implementation Manager
Mexico City or Palo Alto
OnsiteFull Time
Requires a bachelor's degree in Information Technology or related field, delivery and PMO process expertise, web development knowledge, implementation quality assurance, client management, and mentoring experience.
GRAVTY, APIs, Frontend, Backend, DevOps, NPS
3mo
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Manager, Implementation (Global Payroll)
Seattle or New York City or San Francisco or Austin or United States
$94k-$171k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success; 2+ years leading teams; strong prioritization, time management, and problem-solving; ability to coach and develop managers and drive customer adoption.
Slack, Microsoft 365
2w
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Enterprise Core Implementation Consultant
United States or San Francisco or New York City or Washington
$89k-$135k/yr RemoteFull Time
4+ YOE4+ years in senior customer success/account management/consulting with enterprise SaaS, strong project management, consultative implementation experience, excellent communication; Bachelor’s degree required.
Tofu
1w
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Implementation Manager
Seattle or San Francisco
$85k-$100k/yr RemoteFull Time
Onboard customers and ensure accurate extraction and reconciliation of CRE lease data, manage implementation projects, meet SLAs, and communicate with stakeholders.
ChatGPT, Microsoft Copilot, Claude, Gemini, Prophia platform
1mo
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Senior Implementation Manager
San Francisco or New York City or Austin
HybridFull Time
5+ YOEBachelor's degree, 5+ years managing end-to-end SaaS implementations, experience with commercial real estate or proptech, strong Excel/Google Sheets skills, SQL/API/Salesforce familiarity a plus.
Microsoft Excel, Google Sheets, SQL, API, Salesforce
2mo
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Implementation Manager
San Francisco, California, United States
$150k-$220k/yr OnsiteFull Time
Decagon: Conversational AI platform for automated customer support.
4+ YOE4+ years in implementations, consulting, onboarding, project management, or customer-facing technical roles. Experience leading complex software or AI implementations. Technical fluency with SaaS platforms, integrations, and APIs. Strong operational skills and ability to build scalable processes. Excellent communication and organizational skills.
SaaS, APIs, Integrations
2w
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Implementation Manager
San Francisco, California, United States
$124k-$160k/yr HybridFull Time
3+ YOE3+ years implementing SaaS/enterprise software, experience with SSO/SAML and SCIM, strong project and stakeholder management, customer-focused with consultative skills.
SSO, SAML, SCIM, API
2mo
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Implementation Manager
San Francisco or Toronto
RemoteFull Time
5+ YOE5–7 years in implementation, customer success, or account management at a B2B SaaS company; bio/pharma industry experience; API and data infra familiarity; BS in STEM.
APIs, Data schemas, Historians, Bioreactor data systems, Cloud data infrastructure
2w
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Implementation Manager
San Francisco or North America or Europe
$124k-$160k/yr HybridFull Time
3+ YOERequires 3–5+ years implementing SaaS or enterprise software, technical identity and provisioning familiarity, strategic project management, stakeholder management, customer focus, and ability to manage complex multi-region rollouts.
SSO, SAML, SCIM, API, Help Center
1w
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Implementation Manager
San Francisco, California, United States
$140k-$165k/yr OnsiteFull Time
3+ YOEManage end-to-end deployments of an AI platform for public safety customers; 3+ years enterprise implementation or technical project experience; strong technical comfort with data connectivity, credentialing, permissions, and stakeholder communication.
2mo
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Customer Success Manager/Implementation Consultant
Mountain View, California, United States
$80k-$95k/yr HybridFull Time
3+ YOE3+ years in post-sales implementation/onboarding for B2B SaaS; experience owning complex implementations, ERP/P2P consulting (NetSuite, Sage), strong project management, communication, and cross-functional collaboration.
NetSuite, Sage, Stampli, ERP, ChatGPT Enterprise
1mo
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Implementation Architect- San Francisco HQ
San Francisco or New York City
$125k-$175k/yr HybridFull Time
4+ YOE4+ years in technical post-sales, strong API/webhook and integration knowledge, SQL proficiency, customer-facing implementation experience, ability to translate business requirements to technical architecture.
Typescript, React, Tailwind CSS, Python, PostgreSQL, Apache Druid, Clickhouse, Kafka, Spark Streaming, AWS, SQL
2mo
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Implementation Specialist
San Francisco, California, United States
$131k-$187k/yr HybridFull Time
3+ YOE3+ years in medical writing/regulatory affairs or related pharma role; experience with CTD/CMC content, regulatory expectations (FDA/EMA/ICH); strong written/verbal communication; customer-facing implementation experience; familiarity with XML/JSON.
XML, JSON
2d
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Implementation Consultant, Advisory
San Francisco or United States
$100k-$130k/yr RemoteFull Time
3+ YOERequires 2+ years in financial audit or assurance and 3+ years in technology consulting, customer onboarding, implementation, or similar experience, plus project management and customer advisory skills.
Fieldguide
1mo
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Senior CSM - Implementation & Onboarding Lead
Paris or Seoul or Luxembourg or San Francisco
HybridFull Time
7+ YOE7+ years experience (minimum), including 3+ years in Customer Success/Implementation/Technical Onboarding; technical experience with API integrations; proficiency with automation and CS tools; fluent English; based in Paris/Île-de-France preferred.
Zapier, Make, n8n, HubSpot, Intercom, Notion, Jira, Gainsight, sd-jwt-js
1mo
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Retirement Implementation Specialist
San Francisco or Denver or New York City or United States
HybridFull Time
4+ YOE4+ years work experience with 3+ years in client-facing implementation/account management/onboarding; strong analytical and communication skills; experience with SaaS/operations/finance and retirement plans preferred; proficiency with Salesforce and Calendly.
Salesforce, Calendly
1mo
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Implementation Engineer (Forward Deployed), Customer Success & Integrations
San Mateo, California, United States
HybridFull Time
5+ YOE5+ years in forward-deployed/integration implementation engineering for B2B SaaS; degree in CS/engineering or equivalent; hands-on API/REST/JSON experience; Workato/iPaaS and ERP/CRM integrations (Eclipse, SAP, Salesforce); AI/LLM tooling; strong customer-facing and project management skills.
Workato, iPaaS, API, REST, JSON, Webhooks, Eclipse, SAP, Salesforce, AI, LLM
2mo
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Implementation Manager (SaaS)
San Francisco or British Columbia or Ontario or United States or Canada
$110k-$129k/yr RemoteFull Time
2+ YOE2+ years implementation/project management experience in SaaS, technical fluency with GTFS/AVL/GPS data, experience with agile and waterfall, strong customer-facing and communication skills; PMP preferred.
GTFS, AVL, GPS
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