16 customer onboarding manager jobs at 15 companies in Bothell, WA
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Onboarding Account Manager
United States or San Jose or Draper or California or New York City or Seattle or Los Angeles County or Massachusetts or Austin or Utah or Dallas or Houston or Florida or North Carolina or Illinois or Colorado or Arizona or Georgia or Oregon or Pennsylvania
$79k-$112k/yrHybridFull Time
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
2+ YOERequires 2+ years in software implementation, onboarding, or customer success; bachelor's degree; accounting software experience; AP workflow knowledge; strong communication, organization, and technical configuration skills.
Allen Institute for Artificial Intelligence: Non-profit institute developing open-source artificial intelligence for scientific impact.
5+ YOE5+ years in partnerships/customer success/technical program management, experience with geospatial toolsets (Google Earth Engine, QGIS, ArcGIS), strong written communication, technical comfort, independent operator, and process-building skills.
Lead Product Manager, Product-Led Growth (Onboarding & Adoption)
San Francisco or Seattle
$186k-$301k/yrHybridFull Time
DocuSignNASDAQ: DOCU: Provides electronic signature and agreement management software solutions.
12+ YOEBachelor's degree and 12+ years of product management experience in B2B or B2C SaaS; experience with AI, product analytics, experimentation, cross-functional leadership, and customer insight synthesis.
Integrate: Secure project management software for complex hardware and defense.
7+ YOE7–12+ years in customer success or related roles; proven ability to build and scale teams; experience with government/defense or deep tech customers; strong cross-functional collaboration; ITAR exposure a plus.
CRM, CS platforms, onboarding tools, Notion, Slack, Linear
Prophia: AI platform for commercial real estate lease data management.
Onboard customers and ensure accurate extraction and reconciliation of CRE lease data, manage implementation projects, meet SLAs, and communicate with stakeholders.
ChatGPT, Microsoft Copilot, Claude, Gemini, Prophia platform
Manage store operations in service or backroom production, oversee staff, and support training and onboarding; experience in retail management preferred.
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
8+ YOE3+ Mgmt8+ years leading enablement or customer education, 3+ years managing managers, experience designing enterprise onboarding and internal technical enablement, strong cloud/Kubernetes/GPU knowledge, program management and exec communication skills.
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights: AI-powered intelligence platform for law enforcement agency collaboration.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
H&M GroupNasdaq Stockholm: HM B: Retailer of clothing, accessories, and home furnishing products.
Store leadership with team development, sales analysis, visual merchandising, customer service, recruitment/onboarding, and operational compliance skills; strong communication and numeric ability.
Instore Care App, Click & Collect, Smart Store, Hello Member
Carta: Software platform for cap table management and fund administration.
8+ YOE8+ years private capital accounting and operations experience; strong client relationship, project management, data analysis, and communication skills; familiarity with AI tools/Claude; ability to drive complex onboarding and operational change.
SpaceX: Designs and launches advanced rockets and satellite internet constellations.
8+ YOEManage strategic aviation enterprise accounts, build executive relationships, own onboarding and retention, translate customer feedback to product improvements; must handle extended hours and travel up to 40%.
HitachiTokyo Stock Exchange: 6501: Global provider of digital systems and social infrastructure solutions.
Hands-on Tier 1/2 end-user support experience with Windows, Active Directory, PC imaging, IT onboarding, asset management, ITSM platforms, network troubleshooting, and strong customer-service skills.
Windows, Active Directory, ServiceNow, Jira Service Management, Remedy, TCP/IP, DNS, DHCP, VPN, Wi-Fi
SpaceX: Designs and launches advanced rockets and satellite internet constellations.
8+ YOEBachelor's in engineering or business preferred (or HS + 10+ years business development/program management/sales/account management), 8+ years customer-facing experience, experience in aviation or onboard connectivity preferred, strong communication and problem-solving, willingness to work extended hours and travel up to 40%.
Artera: AI-powered patient communication platform for healthcare organizations.
0+ YOE0-2 years experience; AI-native fluency using CLI tools (e.g., Claude Code), ability to architect and code agentic solutions, customer-facing onboarding and program management, eligible for U.S. work authorization and government background check.
Dick's Sporting GoodsNYSE: DKS: Omnichannel retailer of sports equipment, apparel, and footwear.
1+ YOEHigh school diploma, 1-3 years experience, prior retail/customer-facing experience required, people leadership preferred, hiring/onboarding/coaching experience, strong communication and merchandising skills.
Reformation: Designs and sells sustainable women's clothing and accessories.
3+ YOE3+ years retail experience; strong interpersonal, leadership, inventory and loss-prevention skills; customer-first sales focus; ability to coach and onboard staff; flexible availability including nights, weekends, and holidays.