San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yrRemoteFull Time
Invoca: AI platform for conversation intelligence and revenue execution.
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
Chicago or Seattle or United States or United Kingdom
$115k-$140k/yrHybridFull Time
LogicGate: Cloud-based platform for enterprise risk and compliance management.
5+ YOE2+ Mgmt5+ years in customer success or enterprise client-facing B2B SaaS roles, 2+ years people management, experience with configurable low-code/no-code SaaS, strong coaching and stakeholder management, up to 50% travel.
El Segundo or Seattle or Portland or Remote California or Washington or Oregon
$165k-$195k/yrRemoteFull Time
Saviynt: Provides AI-powered identity governance and cloud security platforms.
12+ YOE12+ years in customer-facing roles; proven success managing a scaled portfolio in sub-$200k ARR; strong IAM/security/compliance background; SaaS experience; excellent relationship and communication skills.
Zenoti: Cloud-based management software for beauty and wellness businesses.
Subject-matter expertise in Zenoti product, strong customer relationship and executive presence, data-driven decision making, problem solving, cross-functional collaboration, and time management in a customer-facing SaaS environment.
Chicago or Atlanta or Seattle or Indianapolis or Bellevue
$150k-$227k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOE5-6 years in Customer Success, SaaS, or strategic consulting; strong communication and presentation; adept at handling objections and driving alignment; ability to centralize resources.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOEMandarin-speaking senior customer success manager with 4+ years of vendor/client-facing experience, data analysis, advanced Excel skills, and strong project management.
San Francisco or Seattle or New York City or Washington
$200k-$265k/yrHybridFull Time
Anthropic: Developing safe and reliable artificial intelligence systems.
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
Smartsheet: Enterprise SaaS platform for collaborative work management and automation.
10+ YOE10+ years in SaaS customer success or account management; Bachelor’s degree or equivalent; autonomous; proven cross-departmental project leadership; able to travel; mentor peers.
United States or Austin or San Francisco or New York City or Seattle or Los Angeles or Chicago or Gurugram or Bengaluru
$160k-$190k/yrRemoteFull Time
SentiLink: Provides identity verification and fraud prevention for financial institutions.
7+ YOE7+ years experience in fraud/identity customer success, account management, or consulting; experience with Salesforce/Salesloft preferred; US work authorization and residence required; willingness to travel up to 15%.
Stripe: Provides online payment processing and financial infrastructure for businesses.
6+ YOE6+ years client-facing customer success or equivalent experience with payments/fintech and consumption-based SaaS; strong executive presence and stakeholder management; consultative and technical skills.
Clean Power Research: Develops cloud software for utility and renewable energy operations.
10+ YOE5+ Mgmt10+ years in Customer Success/SaaS delivery; 5+ years people leadership; BA/BS preferred; enterprise SaaS experience; strong English communication; project management; utility processes knowledge.
SaaS, CRM, Data Management, Integrations, PowerClerk, WattPlan, FleetView
Digital Control: Develops and manufactures underground locating systems for horizontal drilling.
5+ YOE2+ Mgmt5+ years in customer support/service operations, 2+ years management, bachelor’s in business/operations or equivalent, experience with CRM/support tools (Salesforce, Zendesk), strong analytical and communication skills, willingness to travel occasionally.
Read AI: AI productivity platform for meeting summaries and workplace insights.
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
5+ YOERequires 5+ years in customer success, solutions engineering, technical consulting, service management, or related roles; enterprise SaaS, ITIL, workflow automation, AI, analytics, consulting, and executive engagement experience.
Hippocratic AI: Develops safety-focused generative AI for autonomous clinical healthcare conversations.
5+ YOEBachelor's degree,5+ years health systems experience in customer success/account or project management,onsite implementation experience,strong relationship and project management skills,ability to satisfy client credentialing requirements.
Integrate: Secure project management software for complex hardware and defense.
7+ YOE7–12+ years in customer success or related roles; proven ability to build and scale teams; experience with government/defense or deep tech customers; strong cross-functional collaboration; ITAR exposure a plus.
CRM, CS platforms, onboarding tools, Notion, Slack, Linear
Maven Clinic: Virtual clinic providing women's and family healthcare services.
7+ YOE7+ years in account management/customer success in digital health or SaaS with ownership of commercial outcomes for large employer clients, strong analytical and communication skills, experience with channel partners, and willingness to travel 25-30%.
Austin or Nashville or Seattle or San Jose or San Diego or Salt Lake City or Raleigh or Durham or Phoenix or Oakland or New York City or Minneapolis or Miami or Los Angeles or Houston or Denver or Dallas or Columbus or Chicago or Boston or Atlanta or United States or Canada
RemoteFull Time
Reflow: Workforce and workflow intelligence platform for enterprise operations.
Experienced Head/VP of Customer Success from VC-backed B2B startups, proven in managing and scaling CS teams, designing end-to-end CS lifecycle, comfortable working fractional/hourly, based in USA or Canada.