79 senior customer success manager jobs at 39 companies in Bothell, WA

3mo
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
BetterUp
BetterUp: Digital platform for professional coaching and employee mental fitness.
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
1w
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Customer Success Manager
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yr RemoteFull Time
Invoca
Invoca: AI platform for conversation intelligence and revenue execution.
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
2mo
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Manager, Customer Success
Chicago or Seattle or United States or United Kingdom
$115k-$140k/yr HybridFull Time
LogicGate
LogicGate: Cloud-based platform for enterprise risk and compliance management.
5+ YOE2+ Mgmt5+ years in customer success or enterprise client-facing B2B SaaS roles, 2+ years people management, experience with configurable low-code/no-code SaaS, strong coaching and stakeholder management, up to 50% travel.
Planhat, Salesforce, Google Suite, Slack, Lattice, Risk Cloud, OKR framework, LinkedIn Learning
2mo
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Senior Customer Success Manager (SMB Scaled Business)
El Segundo or Seattle or Portland or Remote California or Washington or Oregon
$165k-$195k/yr RemoteFull Time
Saviynt
Saviynt: Provides AI-powered identity governance and cloud security platforms.
12+ YOE12+ years in customer-facing roles; proven success managing a scaled portfolio in sub-$200k ARR; strong IAM/security/compliance background; SaaS experience; excellent relationship and communication skills.
1mo
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Senior Customer Success Manager
Seattle or Bellevue
$90k-$100k/yr OnsiteFull Time
Zenoti
Zenoti: Cloud-based management software for beauty and wellness businesses.
Subject-matter expertise in Zenoti product, strong customer relationship and executive presence, data-driven decision making, problem solving, cross-functional collaboration, and time management in a customer-facing SaaS environment.
Zenoti, CRM tools, data analytics platforms
3mo
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Customer Success Manager, Senior Manager - Tableau
Chicago or Atlanta or Seattle or Indianapolis or Bellevue
$150k-$227k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOE5-6 years in Customer Success, SaaS, or strategic consulting; strong communication and presentation; adept at handling objections and driving alignment; ability to centralize resources.
Tableau, Salesforce, CRM Analytics, Tableau Server, Tableau Cloud
3mo
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Senior Customer Success Manager - Mandarin Speaking Required, Consumables - Baby
Seattle, Washington, United States
$83k-$140k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOEMandarin-speaking senior customer success manager with 4+ years of vendor/client-facing experience, data analysis, advanced Excel skills, and strong project management.
Excel, BI Tools, Tableau
2d
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Customer Success Manager, GSI
San Francisco or Seattle or New York City or Washington
$200k-$265k/yr HybridFull Time
Anthropic
Anthropic: Developing safe and reliable artificial intelligence systems.
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
API, Claude Code, Claude for Enterprise, AI/ML
3mo
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Sr. Customer Success Manager IV, Enterprise
Bellevue, Washington, United States
$135k-$173k/yr RemoteFull Time
Smartsheet
Smartsheet: Enterprise SaaS platform for collaborative work management and automation.
10+ YOE10+ years in SaaS customer success or account management; Bachelor’s degree or equivalent; autonomous; proven cross-departmental project leadership; able to travel; mentor peers.
Smartsheet Certification, Udemy
4w
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Strategic Customer Success Manager
United States or Austin or San Francisco or New York City or Seattle or Los Angeles or Chicago or Gurugram or Bengaluru
$160k-$190k/yr RemoteFull Time
SentiLink
SentiLink: Provides identity verification and fraud prevention for financial institutions.
7+ YOE7+ years experience in fraud/identity customer success, account management, or consulting; experience with Salesforce/Salesloft preferred; US work authorization and residence required; willingness to travel up to 15%.
Salesforce, Salesloft
1mo
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Customer Success Manager, Revenue Suite
San Francisco or Chicago or Seattle or New York
OnsiteFull Time
Stripe
Stripe: Provides online payment processing and financial infrastructure for businesses.
6+ YOE6+ years client-facing customer success or equivalent experience with payments/fintech and consumption-based SaaS; strong executive presence and stakeholder management; consultative and technical skills.
2mo
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Group Customer Success Manager
Bellevue, Washington, United States
$130k-$170k/yr HybridFull Time
Clean Power Research
Clean Power Research: Develops cloud software for utility and renewable energy operations.
10+ YOE5+ Mgmt10+ years in Customer Success/SaaS delivery; 5+ years people leadership; BA/BS preferred; enterprise SaaS experience; strong English communication; project management; utility processes knowledge.
SaaS, CRM, Data Management, Integrations, PowerClerk, WattPlan, FleetView
1mo
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Manager, Customer & Dealer Success
Kent, Washington, United States
$132k-$175k/yr HybridFull Time
Digital Control
Digital Control: Develops and manufactures underground locating systems for horizontal drilling.
5+ YOE2+ Mgmt5+ years in customer support/service operations, 2+ years management, bachelor’s in business/operations or equivalent, experience with CRM/support tools (Salesforce, Zendesk), strong analytical and communication skills, willingness to travel occasionally.
CRM, Salesforce, Zendesk
2mo
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Director of Customer Success
Seattle or United States
$165k-$200k/yr HybridFull Time
Read AI
Read AI: AI productivity platform for meeting summaries and workplace insights.
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
1w
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Principal Customer Success Engineer
Bellevue, Washington, United States
$150k-$185k/yr HybridFull Time
Freshworks
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
5+ YOERequires 5+ years in customer success, solutions engineering, technical consulting, service management, or related roles; enterprise SaaS, ITIL, workflow automation, AI, analytics, consulting, and executive engagement experience.
AI, ITSM, ESM, ITAM, ITOM, SaaS, ITIL, GTM
3w
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Customer Success Executive (Seattle, WA)
Seattle, Washington, United States
OnsiteFull Time
Hippocratic AI
Hippocratic AI: Develops safety-focused generative AI for autonomous clinical healthcare conversations.
5+ YOEBachelor's degree,5+ years health systems experience in customer success/account or project management,onsite implementation experience,strong relationship and project management skills,ability to satisfy client credentialing requirements.
3mo
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Director of Customer Success
Seattle, Washington, United States
$160k-$210k/yr OnsiteFull Time
Integrate
Integrate: Secure project management software for complex hardware and defense.
7+ YOE7–12+ years in customer success or related roles; proven ability to build and scale teams; experience with government/defense or deep tech customers; strong cross-functional collaboration; ITAR exposure a plus.
CRM, CS platforms, onboarding tools, Notion, Slack, Linear
3w
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Senior Client Success Manager
New York City or San Francisco or Seattle
$128k-$145k/yr HybridFull Time
Maven Clinic
Maven Clinic: Virtual clinic providing women's and family healthcare services.
7+ YOE7+ years in account management/customer success in digital health or SaaS with ownership of commercial outcomes for large employer clients, strong analytical and communication skills, experience with channel partners, and willingness to travel 25-30%.
Salesforce, Looker, Microsoft Office
2mo
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Fractional Head of Customer Success
Austin or Nashville or Seattle or San Jose or San Diego or Salt Lake City or Raleigh or Durham or Phoenix or Oakland or New York City or Minneapolis or Miami or Los Angeles or Houston or Denver or Dallas or Columbus or Chicago or Boston or Atlanta or United States or Canada
RemoteFull Time
Reflow
Reflow: Workforce and workflow intelligence platform for enterprise operations.
Experienced Head/VP of Customer Success from VC-backed B2B startups, proven in managing and scaling CS teams, designing end-to-end CS lifecycle, comfortable working fractional/hourly, based in USA or Canada.
3w
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Senior Customer Success Account Manager (200042955)
Redmond, Washington, United States
OnsiteFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Global provider of software, cloud, and AI technology solutions.
N/A