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26 customer operations analyst jobs at 19 companies in Concord, CA

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Lead, Customer Success Operations Analyst
Palo Alto, California, United States
$123k-$185k/yr OnsiteFull Time
Rubrik
RubrikNYSE: RBRK: Public cybersecurity and AI operations software helping organizations protect, monitor, and recover data, identities, and workloads.
6+ YOERequires 6+ years in Customer Success Operations, Revenue Operations, Sales Ops, or CS analytics in B2B SaaS or enterprise technology; SQL, Tableau, Snowflake, Excel, Salesforce, and AI/LLM experience.
Microsoft Excel, SQL, Tableau, Snowflake, Salesforce, Gainsight, Totango, Planhat, AI/LLM
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1mo
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Operations Analyst
Fairfield, California, United States
$22-$24/hr OnsiteFull Time
Total Safety
Total Safety: Integrated industrial safety services and specialized equipment provider.
1+ YOEProvide administrative and technical operations support including invoice processing, vendor/customer coordination, data collection and analysis; Eclipse, Excel, Word helpful; high school diploma and 1+ years warehouse experience.
Eclipse, Microsoft Excel, Microsoft Word
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1mo
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Customer Operations Claims Analyst
Walnut Creek, California, United States
$105k-$115k/yr HybridFull Time
Kinder's
Kinder's: Private CPG food manufacturer making seasonings, rubs, sauces, and marinades for consumers and retailers.
3+ YOE3+ years supply chain/customer operations/logistics experience in CPG; knowledge of deductions, chargebacks, OTIF disputes, transportation claims; strong analytical, cross-functional problem-solving skills; experience with ERP, Excel/Google Sheets, and claim management tools.
ERP systems, Microsoft Excel, Google Sheets, claim management tools
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1w
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People Operations Analyst
London or Paris or Bangalore or San Francisco or London
£35k-£42k/yr HybridFull Time
Entrepreneurs First
Entrepreneurs First: Global talent investor and startup builder that backs exceptional individuals and helps them build technology companies.
1+ YOEOne year of operations or customer-facing experience; proficiency with Claude, Slack, Google Workspace, and automations; strong communication, organization, relationship-building, ownership, and analytical skills.
Claude, Slack, Google Workspace, HiBob
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3w
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Customer Development & Operations Analyst, Costco (West Coast Region)
Emeryville or Seattle or San Francisco or Los Angeles or United States
$75k-$95k/yr RemoteFull Time
Premier Nutrition Company
Premier Nutrition CompanyNYSE: BRBR: Produces and distributes protein-based nutritional beverages and supplements.
3+ YOE3+ years CPG sales experience, Costco experience preferred, forecasting and analytics (IRI/Numerator), Excel and Salesforce proficiency, bachelor’s or equivalent, willingness to travel up to 30%.
Microsoft Excel, Salesforce, Blue Planner, Numerator, IRI, CRX, Microsoft Teams, Outlook
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1mo
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Customer Success Analyst
Chicago or San Francisco or Dallas or Los Angeles
$107k-$119k/yr HybridFull Time
Uber
UberNYSE: UBER: A technology platform for transportation, delivery, and freight.
4+ YOE4+ years B2B operations experience, bachelor’s degree in business/economics/finance or related, basic SQL proficiency, strong communication and analytical skills, experience with account management or customer-facing roles preferred.
SQL
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1mo
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IT Operations Analyst
San Francisco, California, United States
$109k-$164k/yr OnsiteFull Time
Harvey
Harvey: Developing AI solutions for legal and professional services.
3+ YOE3+ years IT support experience in fast-paced environments; proficiency with Okta, Google Workspace, MDM, scripting/automation; strong communication and customer-service skills.
Google Workspace, Okta, Slack, Zoom, Jamf, Microsoft Intune, Okta Workflows, Python, Bash, PowerShell, Microsoft Office, macOS
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2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
Scribd, Inc.
Scribd, Inc.: AI-powered knowledge serving global readers, professionals, and learners through document, presentation, reading, and social book platforms.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
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1w
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Analyst I
San Francisco County or San Francisco or West Sacramento
$4k-$6k/mo OnsiteFull Time
California Department of General Services
California Department of General Services: California's state government business manager provides procurement, real estate, facilities, school-construction, and administrative services.
Requires California civil service Analyst I eligibility and demonstrated analytical, data analysis, recommendation, customer service, and administrative support abilities.
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2mo
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Business Analyst - Customer Success - Shockwave Medical
Santa Clara or United States
$75k-$121k/yr RemoteFull Time
Johnson & Johnson
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
5+ YOEAssociate's degree or 5+ years relevant experience, 2 years supporting customer service/sales ops/finance; procurement knowledge; Excel (pivot), Salesforce, PowerBI, Oracle ERP; strong communication and analytical skills.
Microsoft Excel, Salesforce, PowerBI, Oracle ERP
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2w
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Production Operations Analyst I - Weekend Day Shift
Scottsdale or Phoenix or San Francisco or Chicago or New York City
$21-$25/hr HybridFull Time
Early Warning Services
Early Warning Services: Operates payment and risk solutions for the financial industry.
1+ YOEHigh school diploma and 1+ year of work experience or training. Requires Windows, Linux, IBM Mainframe, Microsoft Office, technical troubleshooting, customer support, communication, and process compliance.
Windows, Linux, IBM Mainframe, Microsoft Office, Customer Relationship Management (CRM)
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1d
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Supervisory Tax Analyst
Fresno or Oakland or Denver or Jacksonville or Chamblee or Indianapolis or Covington or Andover or Baltimore or Lanham or Kansas City or Saint Louis or Cheektowaga or Holtsville or Cleveland or Portland or Philadelphia or Pittsburgh or Guaynabo or Franklin or Memphis or Austin or Dallas or Ogden or Richmond or Seattle
$126k-$197k/yr OnsiteFull Time
IRS Office of Chief Counsel
IRS Office of Chief Counsel: Represents the IRS in tax litigation and legal matters.
1+ YOE1+ MgmtOne year of specialized supervisory experience in call center or customer contact operations, including workload planning, employee development, performance management, metrics analysis, process improvement, and program management.
HRConnect, SETR, ITM, USA Hire, Microsoft Word, Microsoft Excel
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1w
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Business Intelligence Analyst
San Francisco or Lakewood or Washington or Orlando or Tampa or Atlanta or Chicago or Boston or Kansas City or New York City or Philadelphia or Fort Worth or Houston or San Antonio or Norfolk or Tacoma
$106k-$173k/yr OnsiteFull Time
General Services Administration
General Services Administration: Centralized procurement and property management for federal government agencies.
1+ YOEOne year of specialized experience equivalent to GS-12 in business process optimization, CRM and BI systems, contract and customer data compliance, performance analysis, and management reporting.
Customer Relationship Management System (CRM), Cloud, business intelligence (BI), Change Control Board (CCB), electronic-business, USAJOBS, e-Verify, Microsoft Excel
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2d
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Associate Account Analyst
Plano or Seattle or Boston or Suwanee or Orange or Chicago or New York City or Walnut Creek
HybridFull Time
Liberty Mutual
Liberty Mutual: Diversified global insurer providing property, casualty, and life coverage.
2+ YOEEntry-level role requiring critical thinking, customer service, organization, communication, adaptability, and accurate multitasking across systems; 2+ years related experience typically acquired. Associate or bachelor's degree preferred.
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4d
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Senior Analyst, Data Science Enablement
San Francisco, California, United States
OnsiteFull Time
Gap
GapNYSE: GAP: Retailer of apparel and accessories across multiple global brands.
3+ YOERequires 3–6 years in management consulting, customer success, or client-facing analytics; strong stakeholder management, communication, data literacy, SQL and/or Python, dashboarding, and structured experimentation skills.
SQL, Python, Tableau, Looker, Power BI, MLOps, PLM
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3mo
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Sr. FTZ Compliance Analyst (29037) (San Jose, California, United States)
San Jose, California, United States
$117k-$144k/yr OnsiteFull Time
Supermicro
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
8+ YOE8+ years in import/export compliance, FTZ operations, or related fields; licensed customs broker preferred; SAP/FTZ software experience.
SAP, FTZ software, customs automation systems
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2w
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Analyst/Associate, Agent Experience & Support-Non Exempt
Greenbrae, California, United States
$32-$34/hr OnsiteFull Time
Compass
CompassNYSE: COMP: Technology-driven residential real estate brokerage and software platform.
2+ YOERequires 2–3 years in customer service, training, office management, hospitality, or operations. Real estate, live or remote training, and enterprise technology experience are preferred.
Zendesk, Salesforce, Confluence
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1w
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Account Coordinator - Service and Delivery Analyst
San Francisco or United States
$23-$41/hr HybridFull Time
WTW
WTWNASDAQ: WTW: Provides global risk management, insurance brokerage, and advisory services.
2+ YOERequires 2+ years in a relevant work environment, 1+ year of insurance brokerage experience, commercial insurance preferred, strong communication and customer service skills, and a resident property and casualty insurance license.
AMS, Microsoft SharePoint
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3d
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Global Security Risk Intelligence Lead (GSOC) (GRS)
San Mateo, California, United States
$70k/yr OnsiteFull Time
Prosegur
ProsegurBolsa de Madrid: PSG: Global provider of physical security, cash logistics, and technology.
Prior GSOC, security operations, intelligence analysis, or risk monitoring experience; knowledge of global threats; Microsoft Office proficiency; strong communication and customer service skills.
Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft SharePoint, Ontic, OSINT
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