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25 customer operations analyst jobs at 19 companies in Hayward, CA

3d
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Lead, Customer Success Operations Analyst
Palo Alto, California, United States
$123k-$185k/yr OnsiteFull Time
Rubrik
RubrikNYSE: RBRK: Public cybersecurity and AI operations software helping organizations protect, monitor, and recover data, identities, and workloads.
6+ YOERequires 6+ years in Customer Success Operations, Revenue Operations, Sales Ops, or CS analytics in B2B SaaS or enterprise technology; SQL, Tableau, Snowflake, Excel, Salesforce, and AI/LLM experience.
Microsoft Excel, SQL, Tableau, Snowflake, Salesforce, Gainsight, Totango, Planhat, AI/LLM
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1mo
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Operations Analyst
Fairfield, California, United States
$22-$24/hr OnsiteFull Time
Total Safety
Total Safety: Global industrial safety services and equipment provider serving hazardous-industry workers with compliance, monitoring, training, and medical support.
1+ YOEProvide administrative and technical operations support including invoice processing, vendor/customer coordination, data collection and analysis; Eclipse, Excel, Word helpful; high school diploma and 1+ years warehouse experience.
Eclipse, Microsoft Excel, Microsoft Word
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1mo
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Customer Operations Claims Analyst
Walnut Creek, California, United States
$105k-$115k/yr HybridFull Time
Kinder's
Kinder's: Private CPG food manufacturer making seasonings, rubs, sauces, and marinades for consumers and retailers.
3+ YOE3+ years supply chain/customer operations/logistics experience in CPG; knowledge of deductions, chargebacks, OTIF disputes, transportation claims; strong analytical, cross-functional problem-solving skills; experience with ERP, Excel/Google Sheets, and claim management tools.
ERP systems, Microsoft Excel, Google Sheets, claim management tools
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1w
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People Operations Analyst
London or Paris or Bangalore or San Francisco or London
£35k-£42k/yr HybridFull Time
Entrepreneurs First
Entrepreneurs First: Global talent investor and startup builder that backs exceptional individuals and helps them build technology companies.
1+ YOEOne year of operations or customer-facing experience; proficiency with Claude, Slack, Google Workspace, and automations; strong communication, organization, relationship-building, ownership, and analytical skills.
Claude, Slack, Google Workspace, HiBob
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4w
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Customer Development & Operations Analyst, Costco (West Coast Region)
Emeryville or Seattle or San Francisco or Los Angeles or United States
$75k-$95k/yr RemoteFull Time
Premier Nutrition Company
Premier Nutrition Company: Private U.S. subsidiary making ready-to-drink protein shakes, powders, and nutritional bars for health and fitness consumers.
3+ YOE3+ years CPG sales experience, Costco experience preferred, forecasting and analytics (IRI/Numerator), Excel and Salesforce proficiency, bachelor’s or equivalent, willingness to travel up to 30%.
Microsoft Excel, Salesforce, Blue Planner, Numerator, IRI, CRX, Microsoft Teams, Outlook
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1mo
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Customer Success Analyst
Chicago or San Francisco or Dallas or Los Angeles
$107k-$119k/yr HybridFull Time
Uber Eats
Uber EatsNYSE: UBER: Global technology platform for ride-hailing, delivery, and freight logistics.
4+ YOE4+ years B2B operations experience, bachelor’s degree in business/economics/finance or related, basic SQL proficiency, strong communication and analytical skills, experience with account management or customer-facing roles preferred.
SQL
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1mo
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IT Operations Analyst
San Francisco, California, United States
$109k-$164k/yr OnsiteFull Time
Harvey
Harvey: Developing AI solutions for legal and professional services.
3+ YOE3+ years IT support experience in fast-paced environments; proficiency with Okta, Google Workspace, MDM, scripting/automation; strong communication and customer-service skills.
Google Workspace, Okta, Slack, Zoom, Jamf, Microsoft Intune, Okta Workflows, Python, Bash, PowerShell, Microsoft Office, macOS
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2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
Scribd, Inc.
Scribd, Inc.: AI-powered knowledge serving global readers, professionals, and learners through document, presentation, reading, and social book platforms.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
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1w
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Analyst I
San Francisco County or San Francisco or West Sacramento
$4k-$6k/mo OnsiteFull Time
California Department of General Services
California Department of General Services: California's state government business manager provides procurement, real estate, facilities, school-construction, and administrative services.
Requires California civil service Analyst I eligibility and demonstrated analytical, data analysis, recommendation, customer service, and administrative support abilities.
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2mo
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Business Analyst - Customer Success - Shockwave Medical
Santa Clara or United States
$75k-$121k/yr RemoteFull Time
Shockwave Medical
Shockwave MedicalNYSE: JNJ: A global healthcare leader in innovative medicine and MedTech.
5+ YOEAssociate's degree or 5+ years relevant experience, 2 years supporting customer service/sales ops/finance; procurement knowledge; Excel (pivot), Salesforce, PowerBI, Oracle ERP; strong communication and analytical skills.
Microsoft Excel, Salesforce, PowerBI, Oracle ERP
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2w
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Production Operations Analyst I - Weekend Day Shift
Scottsdale or Phoenix or San Francisco or Chicago or New York City
$21-$25/hr HybridFull Time
Early Warning Services
Early Warning Services: U.S. bank-owned fintech and consumer reporting agency providing identity, fraud-risk, and real-time payment solutions to financial institutions.
1+ YOEHigh school diploma and 1+ year of work experience or training. Requires Windows, Linux, IBM Mainframe, Microsoft Office, technical troubleshooting, customer support, communication, and process compliance.
Windows, Linux, IBM Mainframe, Microsoft Office, Customer Relationship Management (CRM)
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2d
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Supervisory Tax Analyst
Fresno or Oakland or Denver or Jacksonville or Chamblee or Indianapolis or Covington or Andover or Baltimore or Lanham or Kansas City or Saint Louis or Cheektowaga or Holtsville or Cleveland or Portland or Philadelphia or Pittsburgh or Guaynabo or Franklin or Memphis or Austin or Dallas or Ogden or Richmond or Seattle
$126k-$197k/yr OnsiteFull Time
Internal Revenue Service
Internal Revenue Service: U.S. federal executive department managing government finances and revenue while enforcing tax laws for the American public.
1+ YOE1+ MgmtOne year of specialized supervisory experience in call center or customer contact operations, including workload planning, employee development, performance management, metrics analysis, process improvement, and program management.
HRConnect, SETR, ITM, USA Hire, Microsoft Word, Microsoft Excel
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1w
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Business Intelligence Analyst
San Francisco or Lakewood or Washington or Orlando or Tampa or Atlanta or Chicago or Boston or Kansas City or New York City or Philadelphia or Fort Worth or Houston or San Antonio or Norfolk or Tacoma
$106k-$173k/yr OnsiteFull Time
Federal Acquisition Service
Federal Acquisition Service: U.S. government agency managing federal property and providing acquisition, technology, and shared services to federal agencies.
1+ YOEOne year of specialized experience equivalent to GS-12 in business process optimization, CRM and BI systems, contract and customer data compliance, performance analysis, and management reporting.
Customer Relationship Management System (CRM), Cloud, business intelligence (BI), Change Control Board (CCB), electronic-business, USAJOBS, e-Verify, Microsoft Excel
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2d
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Associate Account Analyst
Plano or Seattle or Boston or Suwanee or Orange or Chicago or New York City or Walnut Creek
HybridFull Time
Liberty Mutual
Liberty Mutual: Diversified global insurer providing property, casualty, and life coverage.
2+ YOEEntry-level role requiring critical thinking, customer service, organization, communication, adaptability, and accurate multitasking across systems; 2+ years related experience typically acquired. Associate or bachelor's degree preferred.
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4d
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Senior Analyst, Data Science Enablement
San Francisco, California, United States
OnsiteFull Time
Gap Inc.
Gap Inc.NYSE: GAP: A global specialty apparel with brands including Gap, Old Navy, Banana Republic, and Athleta.
3+ YOERequires 3–6 years in management consulting, customer success, or client-facing analytics; strong stakeholder management, communication, data literacy, SQL and/or Python, dashboarding, and structured experimentation skills.
SQL, Python, Tableau, Looker, Power BI, MLOps, PLM
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3mo
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Sr. FTZ Compliance Analyst (29037) (San Jose, California, United States)
San Jose, California, United States
$117k-$144k/yr OnsiteFull Time
Supermicro
SupermicroNASDAQ: SMCI: Total IT solution provider for AI, cloud, storage, and 5G/edge.
8+ YOE8+ years in import/export compliance, FTZ operations, or related fields; licensed customs broker preferred; SAP/FTZ software experience.
SAP, FTZ software, customs automation systems
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2w
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Analyst/Associate, Agent Experience & Support-Non Exempt
Greenbrae, California, United States
$32-$34/hr OnsiteFull Time
Compass
CompassNYSE: COMP: Technology-driven residential real estate brokerage and software platform.
2+ YOERequires 2–3 years in customer service, training, office management, hospitality, or operations. Real estate, live or remote training, and enterprise technology experience are preferred.
Zendesk, Salesforce, Confluence
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1w
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Account Coordinator - Service and Delivery Analyst
San Francisco or United States
$23-$41/hr HybridFull Time
WTW
WTWNASDAQ: WTW: Global advisory, broking, and solutions.
2+ YOERequires 2+ years in a relevant work environment, 1+ year of insurance brokerage experience, commercial insurance preferred, strong communication and customer service skills, and a resident property and casualty insurance license.
AMS, Microsoft SharePoint
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3d
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Global Security Risk Intelligence Lead (GSOC) (GRS)
San Mateo, California, United States
$70k/yr OnsiteFull Time
Prosegur
ProsegurBME: PSG: Global leader in private security and cash management services.
Prior GSOC, security operations, intelligence analysis, or risk monitoring experience; knowledge of global threats; Microsoft Office proficiency; strong communication and customer service skills.
Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft SharePoint, Ontic, OSINT
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