571 customer operations manager jobs at 265 companies in Bothell, WA
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Support Engineering Operations Manager, LEO Enterprise Customer Support
Bellevue, Washington, United States
$143k-$193k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ MgmtExperienced manager to lead escalations and incident management for satellite network operations; 5+ years managing engineering teams, experience with customer IT environments, technical acumen in satellite/networking, and ability to work rotating shifts/on-call. U.S. status required.
CLEARNYSE: YOU: Expedite identity verification through secure biometric technology and digital platforms.
1+ YOE1+ Mgmt1-2 years leadership in a customer-facing operation; strong interpersonal skills; ability to manage multiple priorities; adapt to non-traditional schedule; SIDA/ security screening clearance.
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
Globe Machine: Designs and builds custom industrial machines and automation systems.
5+ YOELead post-sale customer support operations, including installations, warranty service, field service, parts sales, and ongoing customer relationships.
SP+: Provides parking facility management and mobility technology services.
High school diploma, valid state driver's license, customer-service orientation, ability to stand/walk and lift up to 25 lbs; parking experience preferred; availability for varied shifts.
Albertsons CompaniesNew York Stock Exchange: ACI: Operates supermarkets and pharmacies across the United States.
2+ YOE2 years department operations experience, ability to lead and train front end crew, schedule management, knowledge of cash/register procedures, Microsoft Office proficiency, maintain state food handler permit, must be 18+.
Cash register, EBT system, Computer, Printer, Telephone, Microsoft Office, Calculator, Pallet jack, Hand truck, Box knife
Digital Control: Develops and manufactures underground locating systems for horizontal drilling.
5+ YOE2+ Mgmt5+ years in customer support/service operations, 2+ years management, bachelor’s in business/operations or equivalent, experience with CRM/support tools (Salesforce, Zendesk), strong analytical and communication skills, willingness to travel occasionally.
PetSmart: Retailer of pet food, supplies, and professional pet services.
3+ YOE3+ years retail leadership, full-time availability, supervisory experience, strong communication and organizational skills, proficiency with computer applications, ability to work evenings/weekends/holidays.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
8+ YOEBachelor's or equivalent experience with 8+ years in program/project management or operations in ecommerce/retail; strong cross-functional leadership, analytics, and experience optimizing customer journeys, discovery, and conversion.
Tableau, Looker, Adobe Analytics, Google Analytics
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
2+ YOEHigh school diploma/GED +4 years in guest services or an associates degree +2 years; experience leading teams, scheduling, and monitoring compliance; strong customer service and financial oversight skills.
TikTok: Global short-form video hosting and social media platform.
3+ YOEBachelor's degree or equivalent, 3+ years in sales/account management/customer success, SOP and project management experience, strong communication, cross-functional collaboration, e-commerce/marketplace and BPO experience preferred.
Associate Director, Healthcare Customer Care Operations
Bellevue or Plantation
$138k-$222k/yrOnsiteFull Time
ChewyNYSE: CHWY: Online retailer of pet food, supplies, and veterinary services.
7+ YOE7+ years program management and contact center operations experience in healthcare/regulated industries; bachelor\u0002s required, master\u0002s preferred; strong cross-functional leadership, SOP development, KPI expertise; PMP/Six Sigma/Lean a plus.
Viking SupplyNet: Distributor of fire protection systems, components, and fabricated piping.
2+ YOE2+ MgmtProvide leadership for branch operations, manage inventory/shipments/customer service, maintain P&L and budgets, ensure DOT/SOP compliance, 2 years management experience, forklift and order picker experience, proficient in MS Office.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, RF Gun, Forklift, Order Picker
Anduril Industries: Defense technology building autonomous military hardware and software.
8+ YOE8+ years in internal operations or Customer Success leadership; proven people management; strong communication; experience with AI tools and SaaS (Slack, Airtable, Confluence); U.S. Person required.
TOMRAOslo Stock Exchange: TOM: Provides sensor-based sorting and collection solutions for resource optimization.
8+ YOE5+ Mgmt8+ years in customer service/technical support or service operations (5+ years leading teams); experience with CRM/ERP, KPIs, escalations and CRM/ERP implementations; willing to travel 25–50% and maintain a valid passport; ability to drive.
Yoodli: AI-powered platform for communication coaching and roleplay simulations.
3+ YOE3+ years in renewal management or transactional post-sales in SaaS; proven ability to handle high-volume renewals; strong negotiation and CRM discipline.
San Francisco or Austin or Boston or Boulder or Chicago or Denver or New York or Provo or Seattle
$140k-$180k/yrOnsiteFull Time
Pylon: AI-native customer support platform for B2B companies.
On-site in San Francisco (relocation required). Strong customer communication via chat/video, analytical thinking, operational discipline, product curiosity; experience managing high-volume customer portfolios; dashboard experience a plus.
Raymond West: End-to-end warehouse solutions provider offering lift trucks, racking, conveyor, dock and door services, rentals, parts and service.
1+ YOEBachelor's degree or 1-2 years related experience; strong communication; driver license; travel; pre-employment screening; oversee accounts and aftermarket activities.