142 customer operations manager jobs at 83 companies in Rhode Island
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Mgr-Customer Operations
Cumberland, Rhode Island, United States
OnsiteFull Time
PPL CorporationNew York Stock Exchange: PPL: Provides electricity and natural gas services to millions of customers.
6+ YOE6+ MgmtBachelor's degree plus 6 years supervisory experience or 10 years supervisory experience; call center leadership, union experience, vendor management, Microsoft Office (Excel/Word/PowerPoint); drive performance and compliance in a regulated environment.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Lake Buena Vista or Natick or Providence or Tysons or West Hartford or King of Prussia or Paramus or Raleigh or Boston
OnsiteFull Time
Level99: Adult social gaming venue with physical challenges and dining.
2+ YOERequires high school education, strong communication, organization, flexibility, technology adoption, and ability to work extended shifts and lift up to 50 pounds. Two years of venue, restaurant, or bar management is desirable.
1+ YOEBachelor's degree required; strong PC/spreadsheet skills, basic business finance understanding, detail-oriented with communication and multitasking skills; customer-service experience preferred.
West Marine: Specialty retailer of boating, fishing, and marine equipment.
2+ YOEHigh school diploma, supervisory experience, strong sales and customer-service skills, proficiency with Microsoft Office, ability to lift 50 lbs and operate equipment, available nights/weekends/holidays.
Stop & Shop: Operates a chain of retail grocery supermarkets.
1+ YOE1-3 years of supervisory experience in retail; Bachelor's degree preferred; strong leadership, communication, and operations skills; ability to manage Front End, Online Pick-up and Cash Office.
POS system, Microsoft Office, Retail management software
Pittsburgh or Arizona or California or Chicago or Connecticut or Illinois or Massachusetts or Michigan or Minnesota or Missouri or New Mexico or New York or Rhode Island or Washington or District of Columbia
$65k-$70k/yrOnsiteFull Time
SSA Group: Provides integrated dining and retail services to cultural attractions.
4+ YOERequires 4+ years of catering operations or event planning management, with leadership, communication, financial, planning, and problem-solving skills; able to work varied hours and lift 35 pounds.
RyderNYSE: R: Provides fleet management and supply chain logistics solutions.
Bachelor's degree required; strong PC and spreadsheet skills; detail-oriented with communication, multitasking, and mechanical aptitude; basic business finance understanding; customer service experience preferred.
Citizens Financial GroupNYSE: CFG: Provides retail, commercial, and private banking services to customers.
Lead a servicing team, oversee customer account maintenance, ensure compliance and controls, manage productivity and service levels, and drive continuous improvement in servicing operations.
PetcoNasdaq: WOOF: Pet specialty retailer of supplies, food, and veterinary services.
Previous retail experience required; key-holder or supervisory experience preferred. Strong leadership, cash handling, customer service, merchandising, and ability to lift up to 50 lbs; flexible availability including evenings, weekends, and holidays.
HavocAI: Develops autonomous surface vessels and collaborative maritime autonomy software.
U.S. citizenship and ability to obtain security clearance, willingness to travel up to 50%, based in or willing to relocate to North Kingstown RI, experience deploying complex technical systems, strong customer-facing communication and operational experience.
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
Supervise store crew, ensure store operations and customer service, strong communication, analytical and computer skills, deductive reasoning, and ability to work flexible schedule including early mornings, overnight, weekends and overtime.
3+ YOERequires 3+ years of customer service, management, and leadership experience; landscape and snow operations, subcontractor, estimating, pricing, billing, communication, travel, and Microsoft Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
Cumberland Farms: Operates a chain of convenience stores and fuel stations.
1+ YOEEnergetic retail leader with experience in retail, food service, or restaurant management; strong customer service and team leadership; flexible shifts.
New York City or Brooklyn or Queens or California or Colorado or Illinois or Louisiana or Maine or Massachusetts or Nebraska or North Dakota or Rhode Island
$112k-$168k/yrFieldFull Time
StarbucksNASDAQ: SBUX: Operates a global chain of coffeehouses and roastery reserves.
5+ YOE5+ MgmtRequires 5+ years managing multiple retail units, 5+ years leading teams of 6+, 3+ years in customer service, multi-unit operations experience, and high school diploma or GED.
Trinity Repertory Company: Produces professional regional theater and educational performing arts programs.
3+ YOE3+ years professional experience in customer service, operations, or management; strong administrative, reporting, CRM, and supervisory skills; experience with ticketing, group sales, and budget tracking.
Davidson Hospitality Group: Full-service hospitality management for hotels and resorts.
2+ YOERequires 2+ years in hotel front desk management, supervisory operations, or a related field; leadership, communication, customer service, cash handling, computer, and hotel software skills.
2+ MgmtOversee front desk operations, recruit and hire staff, schedule within payroll, conduct facility walk-throughs, resolve member issues, and lead/coaching with 2+ years of people management experience in a customer-facing environment.
Laundry Capital: Operator of large-format retail laundromat facilities.
Passion for customer service, ability to support store operations and team performance, comfortable with sales-driven environment and flexible scheduling.