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1,050 customer operations manager jobs at 472 companies in Berkeley, CA

2w
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Customer Operations Manager
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
Persona
Persona: Provides identity verification and fraud prevention software for businesses.
5+ YOE5+ years in go-to-market operations/strategy or consulting in SaaS; experience with customer success concepts, process design, and data analysis; strong communication and cross-functional collaboration skills.
Microsoft Excel, Salesforce, SQL, Looker, Tableau
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1mo
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Senior Manager, Customer Operations
San Jose, California, United States
$142k-$243k/yr HybridFull Time
AMD
AMDNASDAQ: AMD: Designs and manufactures computer processors and graphics technology.
Bachelor's degree and substantial managerial experience in semiconductor or related industry; strong Excel, PowerPoint and Power BI skills; project management and executive communication ability; experience with AI tools and Power Query preferred.
Microsoft Power Query, Microsoft Excel, Microsoft PowerPoint, Microsoft Power BI
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6d
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Customer Success Strategy & Operations Manager
San Francisco or New York
HybridFull Time
Cursor
Cursor: AI-powered code editor for professional software developers.
Experience in customer success strategy and operations, strong analytical/modeling and operations skills, stakeholder and project management, ability to build systems, frameworks and dashboards, global mindset.
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6d
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Customer Operations Lead
San Francisco or Singapore
OnsiteFull Time
HUD
HUD: Platform for reinforcement learning environments and AI agent evaluations.
Experience in customer or business operations, strong judgment in customer-facing situations, high attention to detail, ability to manage many concurrent threads, and familiarity using AI tools to improve productivity.
ChatGPT, Claude, Cursor
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2mo
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Sr. RMA Customer Operations Manager
Santa Clara, California, United States
$82k-$155k/yr OnsiteFull Time
Astreya
Astreya: Provides managed IT services and digital workplace solutions for enterprises.
7+ YOE7-10+ years experience in customer service, quality assurance, and supply chain; strong analytics and data visualization; cross-functional collaboration.
Data visualization tools, Case management applications, Supply chain management software
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1mo
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Customer Operations
San Francisco, California, United States
OnsiteFull Time
Lassie: AI-powered automation platform for healthcare practice administration and billing.
Owning software implementations, coordinating setup and access, strong communication, and identifying process improvements.
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3w
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Customer Success Manager - Clinical Operations
Raleigh or San Francisco
$100k-$180k/yr RemoteFull Time
Veeva Systems
Veeva SystemsNYSE: VEEV: Cloud-based software solutions for the global life sciences industry.
7+ YOE7+ years clinical operations experience in life sciences, SaaS/cloud experience, customer-facing consulting, executive stakeholder management, travel up to 25%.
Veeva Vault
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2mo
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Operations Manager
Fairfield, California, United States
$73k-$80k/yr OnsiteFull Time
Tharaldson Hospitality Management: Manages a nationwide portfolio of branded hotel properties
1+ YOE1+ MgmtExperience in hotel operations and staff supervision; strong customer service; valid driver’s license; associates degree or equivalent preferred.
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1mo
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Operations Manager
Concord, California, United States
$105k-$115k/yr HybridFull Time
24 Hour Home Care
24 Hour Home Care: Provides professional in-home care for seniors and disabled individuals.
3+ YOE3–5+ years in operations with branch/site leadership; staffing, scheduling, and customer service experience; healthcare/home care exposure preferred; MS Office and CRM experience; travel up to 25%.
Microsoft Office, CRM software
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2mo
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Operations Manager
Santa Rosa, California, United States
$70k-$91k/yr OnsiteFull Time
Rentokil North America
Rentokil North AmericaNYSE: RTO: Provides pest control, hygiene, and commercial facility services.
3+ YOE3-5 years in a management role with emphasis in customer service; valid driver’s license; bachelor’s degree preferred; ability to obtain licenses/certificates as required; strong communication skills.
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3mo
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Customer Operations Engineering Lead
San Jose, California, United States
$169k-$197k/yr OnsiteFull Time
Muon Space
Muon Space: Designs, builds, and operates low Earth orbit satellite constellations.
7+ YOE7+ years in a customer facing technical role; leadership experience; scalable processes; adept with defense/aerospace customers; strong communication and program management.
Satellite mission planning, Command and control systems, Telemetry analysis, Data processing
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1w
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Sr Strategy & Operations Manager, Customer Marketing
San Francisco or San Jose
$112k-$215k/yr OnsiteFull Time
Adobe
AdobeNASDAQ: ADBE: Provides software for digital media creation and marketing analytics
7+ YOE7+ years in business/marketing operations or program management in large matrixed organizations; strong communication, influence, and cross-functional collaboration skills.
Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, GenStudio
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4w
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Operations Manager-CA
Los Gatos, California, United States
$22-$36/hr OnsiteFull Time
CVS Health
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
Lead store operations including sales, inventory, staffing, training, financial management, and customer service. Requires deductive reasoning, advanced analytical and computer skills, leadership, and ability to work a flexible full-time schedule including early mornings, overnights and weekends.
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2w
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Operations Manager
Fremont, California, United States
$99k-$128k/yr OnsiteFull Time
Cintas
CintasNasdaq: CTAS: Provides managed uniform programs and facility services to businesses.
1+ YOE1+ MgmtHigh school diploma/GED, minimum 1 year management (P&L) and 2 years customer service, active driver's license, DOT medical certification, meet DOT driving requirements, proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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1mo
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Customer Experience Strategy & Operations Lead
New York City or San Francisco
$230k-$270k/yr OnsiteFull Time
Notion
Notion: Provides a unified workspace for notes, documents, and project management.
8+ YOE3+ Mgmt8+ years in customer support/success strategy & operations, 3+ years people leadership, strong project management, analytics, and AI-first approach; experience with CX tech stack and forecasting.
Zendesk, Gainsight, Decagon
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2w
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Principal Business Operations Manager - Customer Success Platform
San Diego or Mountain View
$196k-$266k/yr OnsiteFull Time
Intuit
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
10+ YOE10+ years in business operations/strategy/consulting with experience driving performance, designing operating models, analytics/financial acumen, executive communication, and cross-functional influence.
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1w
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Customer Business Operations Specialist III
Santa Clara or Austin
$92k-$127k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
4+ YOEBachelor's or equivalent, 4+ years in sales operations/order management/demand planning, experience with ERP (SAP) and Excel, strong analytical and communication skills.
SAP, Microsoft Excel
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1mo
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Senior Director, Customer & Trust Operations
New York City or Boston or San Francisco
$239k-$270k/yr OnsiteFull Time
Suno
Suno: AI platform for creating full songs from text prompts.
12+ YOE12+ years in operations or customer-facing roles; consulting background; proven 0-to-1 ops builder; data-driven; experience with AI-native support tooling; cross-functional; vendor management.
AI-native support tooling, Knowledge base software, Vendor management software
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6d
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Operations Manager
San Francisco, California, United States
$75k-$90k/yr OnsiteFull Time
Planned Companies
Planned CompaniesNASDAQ: FSV: Providing facility services including janitorial, security, and concierge solutions.
Bilingual English/Spanish supervisor with hospitality/customer-service background, experience recruiting/training staff, budget and payroll responsibility, Microsoft Word/Excel proficiency, able to lift 50 lbs.
Microsoft Word, Microsoft Excel
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1mo
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Revenue Operations Manager
San Francisco, California, United States
OnsiteFull Time
Workstream
Workstream: HR and payroll platform for managing the hourly workforce.
4+ YOE4+ years in revenue/sales/customer success operations; experience with quota/comp planning, deal desk, lead routing, renewals; strong analytics (SQL/Python), dashboarding, CRM (Salesforce/HubSpot), Claude Code; cross-functional project management and process optimization.
Claude Code, Salesforce, HubSpot, SQL, Python
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