1,276 customer operations manager jobs at 497 companies in Dundalk, MD
1mo
Save
Mark Applied
Hide
Customer Operations Manager
Hanover, Maryland, United States
$55k/yr OnsiteFull Time
1+ YOE1–3 years customer service or operations experience, high school diploma required (bachelor's preferred), Microsoft Office proficiency, strong communication, leadership, and customer resolution skills.
Microsoft Office
3mo
Save
Mark Applied
Hide
Operations Manager - Customer Service
Frederick, Maryland, United States
$45k-$55k/yr HybridFull Time
1+ YOEMinimum 1 year operations management; customer service and sales experience preferred; strong communication; computer literacy; detail-oriented; team player; weekend/after-hours responsiveness.
Microsoft Word, Microsoft Excel, Business software
2mo
Save
Mark Applied
Hide
Vice President of Customer Operations
Vienna, Virginia, United States
OnsiteFull Time
10+ YOE10+ years in customer operations/customer success/account management within SaaS; experience scaling post-sales operations, strong analytics, and cross-functional leadership; hands-on with customer operations tooling.
Salesforce, Gainsight, Zendesk, HubSpot
2w
Save
Mark Applied
Hide
Operations Manager - Federal Customer
McLean or Alexandria or Virginia
$161k-$208k/yr OnsiteFull Time
Experience leading operations, program execution, or delivery teams; stakeholder management and cross-functional leadership skills; active TS/SCI clearance required.
SLA, KPI, SOPs
1w
Save
Mark Applied
Hide
Operations Manager
Baltimore, Maryland, United States
$62k-$76k/yr OnsiteFull Time
5+ YOEApproximately 5 years managing organizational, school, or program operations; strong planning, communication, organization, customer service, Microsoft 365 or Google Workspace skills, and technology adaptability.
Microsoft 365, Google Workspace, Salesforce, Adaptive
3w
Save
Mark Applied
Hide
Operations Manager- Move
Rockville, Maryland, United States
$55k-$60k/yr OnsiteFull Time
2+ YOE2+ years operations/dispatch experience, crew management, scheduling and logistics skills, customer communication, familiarity with tariff/valuation compliance preferred, valid driver’s license required.
1mo
Save
Mark Applied
Hide
Business Operations Manager
Silver Spring, Maryland, United States
$75k-$94k/yr HybridFull Time
5+ YOEBachelor's required, 5+ years operations/program coordination or project management experience, 2-5 years customer service, cross-functional collaboration, CRM/LMS/eCommerce familiarity, strong communication and process improvement skills.
LMS, CRM, eCommerce
2mo
Save
Mark Applied
Hide
Operations Manager (DCA)
Arlington, Virginia, United States
$70k-$87k/yr OnsiteFull Time
3+ YOE3+ years leadership in customer-facing operations; strong interpersonal skills; coach on-floor; ensure security/compliance; flexible schedule.
2w
Save
Mark Applied
Hide
Dir, Customer Operations & Retention NAR
Reston or Libertyville
HybridFull Time
12+ YOE5+ MgmtRequires a bachelor's degree, 12+ years of progressive consumer finance leadership, 5+ years managing customer and operational performance, and experience with behavioral modeling, technology, product management, and agile methods.
AI, predictive churn modeling, next-best-action frameworks, machine learning, API, agile methodologies, FDCPA, UDAAP, CFPB
1mo
Save
Mark Applied
Hide
Commercial Operations Manager
Baltimore, Maryland, United States
$85k-$105k/yr OnsiteFull Time
5+ YOEBachelor's degree in related field, 5+ years progressive management experience, terminal/stevedore operations expertise, labor/union experience, customer and government stakeholder management, safety/regulatory knowledge.
3w
Save
Mark Applied
Hide
Operations Manager
Washington, District of Columbia, United States
$75k-$90k/yr OnsiteFull Time
Leadership and team supervision, customer service focus, budget/P&L experience preferred, valid state driver’s license required, proficiency with Microsoft Office.
Microsoft Office Suite
3d
Save
Mark Applied
Hide
Operations Manager II
Washington, District of Columbia, United States
$75k-$96k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years of operations experience, strong organization, communication, and customer service skills, Microsoft Office proficiency, and active Secret clearance required.
Microsoft Office Suite, Microsoft SharePoint
1mo
Save
Mark Applied
Hide
Operations Manager
Frederick, Maryland, United States
$22-$40/hr OnsiteFull Time
3+ YOE3+ years retail management experience, P&L and inventory management, associate supervision, recruiting/hiring/training, strong communication and analytical skills, ability to lift and work in warehouse environment.
2w
Save
Mark Applied
Hide
Assistant Operations Manager (IAD)
Dulles, Virginia, United States
$25/hr OnsiteFull Time
1+ MgmtRequires 1–2 years of leadership experience in customer-facing operations, communication and organizational skills, technology proficiency, flexible scheduling, security screening eligibility, and physical ability to assist airport customers.
SF-85
1w
Save
Mark Applied
Hide
Membership & Operations Manager
Arlington, Virginia, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years in nonprofit association management, membership services, operations, or related work; requires project management, communication, customer service, and systems administration skills.
Association Management Systems (AMS), Learning Management Systems (LMS), Customer Relationship Management (CRM) platforms, Microsoft Office, Google Workspace
3w
Save
Mark Applied
Hide
Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
6d
Save
Mark Applied
Hide
Operations Manager
Lake Buena Vista or Natick or Providence or Tysons or West Hartford or King of Prussia or Paramus or Raleigh or Boston
OnsiteFull Time
2+ YOERequires high school education, strong communication, organization, flexibility, technology adoption, and ability to work extended shifts and lift up to 50 pounds. Two years of venue, restaurant, or bar management is desirable.
Toast POS
2mo
Save
Mark Applied
Hide
Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1mo
Save
Mark Applied
Hide
Operations Manager
Elkton or Wilmington
OnsiteFull Time
Estes Express Lines: Provides freight transportation and logistics services across North America.
5+ YOE5+ MgmtManage LTL service center operations, lead and develop staff, enforce safety and compliance, meet KPIs, coordinate pickups/deliveries, and handle customer issues.
AS/400, Microsoft Office
3mo
Save
Mark Applied
Hide
Complex Operations Manager
Washington, District of Columbia, United States
$100k-$150k/yr OnsiteFull Time
Oversee complex branch operations; supervise staff; requires HS diploma, Bachelor's preferred; Series 7/9/10, 63/65 (or 66); strong customer service and software skills; travel may be required.
Word, Excel, PowerPoint, Outlook
Explore Jobs