810 customer operations manager jobs at 324 companies in Hanover, PA
1mo
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Customer Operations Manager
Hanover, Maryland, United States
$55k/yr OnsiteFull Time
1+ YOE1–3 years customer service or operations experience, high school diploma required (bachelor's preferred), Microsoft Office proficiency, strong communication, leadership, and customer resolution skills.
Microsoft Office
3mo
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Operations Manager - Customer Service
Frederick, Maryland, United States
$45k-$55k/yr HybridFull Time
1+ YOEMinimum 1 year operations management; customer service and sales experience preferred; strong communication; computer literacy; detail-oriented; team player; weekend/after-hours responsiveness.
Microsoft Word, Microsoft Excel, Business software
2w
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Operations Manager
Baltimore, Maryland, United States
$62k-$76k/yr OnsiteFull Time
5+ YOEApproximately 5 years managing organizational, school, or program operations; strong planning, communication, organization, customer service, Microsoft 365 or Google Workspace skills, and technology adaptability.
Microsoft 365, Google Workspace, Salesforce, Adaptive
1mo
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Commercial Operations Manager
Baltimore, Maryland, United States
$85k-$105k/yr OnsiteFull Time
5+ YOEBachelor's degree in related field, 5+ years progressive management experience, terminal/stevedore operations expertise, labor/union experience, customer and government stakeholder management, safety/regulatory knowledge.
1mo
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Operations Manager
Frederick, Maryland, United States
$22-$40/hr OnsiteFull Time
3+ YOE3+ years retail management experience, P&L and inventory management, associate supervision, recruiting/hiring/training, strong communication and analytical skills, ability to lift and work in warehouse environment.
1d
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Customer Success Manager
Middletown, Pennsylvania, United States
HybridFull Time
5+ YOEBachelor's degree in business, supply chain, engineering, or related field; 5+ years in customer operations, project management, or supply chain; BOM, supplier network, S&OP, ERP, portal, and forecasting expertise.
Enterprise Resource Planning (ERP) systems, customer portals, forecasting tools, Customer Relationship Management (CRM), VC Ticket System
6d
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Customer Service Manager
Thurmont or Thurmont
$19/hr OnsiteFull Time
1+ YOERequires one year of customer service experience; retail management experience preferred. High school diploma or equivalent preferred, Microsoft Office Suite proficiency, and English proficiency required.
Microsoft Office Suite
1mo
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Customer Care Manager
Clarksburg, Maryland, United States
$60k-$70k/yr OnsiteFull Time
Proven team leadership in fast-paced operations, multitasking across locations, inventory/scheduling familiarity, strong problem-solving and customer-first mindset.
1w
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Manager, Commercial Operations
Taneytown, Maryland, United States
OnsiteFull Time
5+ YOERequires leadership experience, 5+ years of commercial or customer-facing experience, and a BS/BA with 8–10 years of relevant experience preferred. Requires commercial, financial, communication, analytical, and process expertise.
2mo
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Senior Manager, Site Operations
Hagerstown or Frederick or Martinsburg or Chambersburg or Greencastle or Winchester or Washington or Baltimore
$180k-$210k/yr OnsiteFull Time
10+ YOE10+ years leading complex technical deployments in robotics/automation or related environments; leadership experience; technical literacy with controls and industrial systems; ability to interpret engineering docs; vendor management and customer-facing skills; willingness to be onsite.
PLCs, MHE, WMS, WES
2w
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Branch Operations Manager, Lebanon, PA
Lebanon or Hershey
$38k-$64k/yr OnsiteFull Time
3+ YOERequires high school diploma/GED, 3+ years branch banking or operations experience, 18+ months cash handling and customer service experience, compliance knowledge, and strong communication and problem-solving skills.
Microsoft Office
3w
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Sr Manager, Customer Advocacy
Mechanicsburg, Pennsylvania, United States
OnsiteFull Time
8+ YOERequires 8 years of customer service or utility management experience, strong regulatory and billing knowledge, leadership skills, a valid driver's license, and a preferred bachelor's degree.
Microsoft Office Suite, SAP, CRM
5d
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Assistant Customer Experience Manager
Columbia, Pennsylvania, United States
OnsiteFull Time
Supervisory experience and the ability to oversee front-end operations, customer service, cash controls, associate training, scheduling, compliance, safety, and store operations.
Learning Management System (LMS), auto-scheduler system, intercom, scanning equipment, register, power jack, hand jack, Personal Protected Equipment (PPE)
3w
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District Operations Manager - Refill
Ephrata or Massachusetts
$87k-$98k/yr FieldFull Time
Bachelor's degree or relevant experience, managerial or team leadership experience, financial analysis and P&L knowledge, customer service, communication, planning, and problem-solving skills; must meet driver policy.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Sr. Manager CRM Field Operations
Gaithersburg, Maryland, United States
$137k-$205k/yr HybridFull Time
2+ YOEBachelor's degree and 2+ years CRM platform experience (Salesforce/Veeva/IQVIA) with strong operational knowledge, sales process understanding, and focus on user adoption and customer success.
Salesforce, VEEVA, IQVIA
1mo
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Sr. Manager CRM Field Operations
Gaithersburg, Maryland, United States
$137k-$205k/yr HybridFull Time
2+ YOEBachelor's degree,2+ years CRM platform experience (Salesforce/VEEVA/IQVIA),functional operational knowledge,experience with large-scale implementations,strong sales process understanding and customer focus.
Salesforce, VEEVA, IQVIA
1mo
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SR Manager, Facility & Field Operations
Sparks, Maryland, United States
$62k-$72k/yr HybridFull Time
3+ YOE3+ years facility/event management experience; strong customer service and communication; Microsoft 365 proficiency; experience with facility rentals, budgets, safety, and vendor management.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Saleforce
3w
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Operations Lead
Baltimore, Maryland, United States
$56k-$70k/yr OnsiteFull Time
4+ YOE4+ years managing retail/customer service or vehicle rental teams, experience with fleet/vendor management, coaching and developing staff, strong verbal/written communication and data analysis skills, valid unrestricted driver's license and insurable driving record required.
1w
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Event Operations Manager - Baltimore Marriott Waterfront
Baltimore, Maryland, United States
$49k-$63k/yr OnsiteFull Time
4+ YOE2+ MgmtHigh school diploma required; bachelor's preferred. Requires 4+ years of audio-visual and hospitality experience, including 2+ years supervising teams, plus computer, software, leadership, and customer service skills.
Microsoft Office, Internet
1mo
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Customer Logistics Manager
Port Deposit, Maryland, United States
$70k-$75k/yr OnsiteFull Time
2+ YOE1+ MgmtManage daily operations and account management; 2+ years supply chain/logistics experience; 1+ year supervisory experience; HS required, bachelor’s preferred; MS Office proficiency; logistics and regulatory knowledge.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
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