599 customer operations manager jobs at 222 companies in Hudson, OH

2w
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Operations Manager
Cuyahoga Falls or Akron
OnsiteFull Time
Floor & Decor
Floor & DecorNYSE: FND: Specialty retailer of hard surface flooring and related accessories.
3+ YOE3+ MgmtRequires 3–5 years of retail management experience, operational leadership, recruiting and training proficiency, strong communication and analytical skills, customer service ability, and independent judgment.
point of sale systems, e-commerce, OSHA
1w
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Assistant Operations Manager
Cleveland, Ohio, United States
$120k-$135k/yr OnsiteFull Time
PPG
PPGNYSE: PPG: Manufacturer of paints, coatings, and specialty materials.
5+ YOE5+ MgmtBachelor's degree in engineering or chemistry required; 5+ years of manufacturing operations management preferred; Lean or Six Sigma experience required; must flex schedule for customer-impacting batches.
1mo
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Operations Manager
Warrensville Heights, Ohio, United States
$23-$30/hr OnsiteFull Time
Ulta Beauty
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOE2-3+ years retail/management experience; bachelor’s preferred; experience in financial, retail and leadership management; proficient with POS, Microsoft Office and Apple devices; strong communication and organizational skills.
Point of Sale system, Microsoft Office, Apple devices
3w
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Fire Alarm & Security Operations Manager
Akron, Ohio, United States
OnsiteFull Time
Silco Fire & Security
Silco Fire & Security: Installs, maintains, and monitors fire protection and security systems.
Experienced manager to lead technicians and support staff, oversee installations/maintenance, manage P&L, ensure code compliance, drive customer satisfaction and operational excellence.
6d
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Cabin Operations Manager
Cleveland, Ohio, United States
OnsiteFull Time
Flexjet
Flexjet: Private jet provider offering fractional ownership and charter services.
4+ YOEBachelor's degree or equivalent experience and 4+ years in cabin services, aviation operations, or luxury customer service, with experience leading frontline teams and coordinating daily operations.
1mo
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Senior Operations Manager – Print & Mail Services
Parma, Ohio, United States
$90k-$110k/yr HybridFull Time
Ricoh
RicohTokyo Stock Exchange: 7752: Provides digital workplace services, imaging equipment, and IT solutions.
5+ YOE5+ MgmtBachelor's degree or equivalent, 5+ years leadership in customer-facing operations (BPO/Print/Mail/Managed Services preferred), P&L ownership, strong communication and presentation skills, project management and continuous improvement experience.
2mo
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Service Operations Manager (Cleveland, OH, US)
Cleveland, Ohio, United States
OnsiteFull Time
Schindler
SchindlerSIX Swiss Exchange: SCHN: Manufactures, installs, and services elevators and escalators.
Multiple years of service or industrial experience with people and P&L management; BA/BS in Business/Management/Engineering; ability to manage budgets, operations, and customer relationships while ensuring safety and technical compliance.
2w
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InSite Operations Mgr
Avon Lake, Ohio, United States
$42k-$133k/yr OnsiteFull Time
Clean Harbors
Clean HarborsNYSE: CLH: Provides environmental, energy, and industrial services.
5+ YOE2+ MgmtHigh school diploma or equivalent; 5+ years of industrial cleaning experience, including 2 years in management; industrial equipment, scheduling, customer resolution, and operational leadership experience.
KPI, QA/QC
3w
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Operations Project Manager
Cleveland, Ohio, United States
$55k-$60k/yr OnsiteFull Time
ABM Industries
ABM IndustriesNYSE: ABM: Provides integrated facility, engineering, and infrastructure management solutions.
Bachelor's degree, strong leadership and customer service skills, proficient with Windows/Excel/Word/Lotus Notes, valid driver’s license, parking industry experience preferred.
Microsoft Windows, Microsoft Excel, Microsoft Word, Lotus Notes
2w
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Warehouse Operations Manager
Maple Heights, Ohio, United States
$50k-$60k/yr OnsiteFull Time
Continental Services
Continental Services: Provides food and beverage services for workplaces and events.
2+ YOEBachelor’s degree in business, management, or hospitality management, or equivalent industry experience; 2+ years in warehouse, operations, maintenance, customer service, or quality assurance required.
1mo
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Pharmacy Operations Manager
Willoughby, Ohio, United States
$23-$31/hr OnsiteFull Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOEManage non-clinical pharmacy operations, supervise and develop technicians, perform certified technician duties, ensure regulatory compliance, and support customer experience in a retail pharmacy.
Walgreens Online Verification System, LTMP e-modules
1w
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Technical Customer Service Manager
Canton, Ohio, United States
OnsiteFull Time
Hendrickson
Hendrickson: Designs and manufactures suspension systems for heavy-duty commercial vehicles.
7+ YOEBachelor's degree in business, engineering, or related field; 7–10+ years in customer, technical service, warranty, or manufacturing operations; cross-functional leadership, KPI management, analytics, and root cause analysis skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Power BI
2w
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Senior Truck Stop Operations Manager
Ravenna, Ohio, United States
OnsiteFull Time
EG America
EG America: Operates convenience stores and fuel stations across the USA.
5+ YOEHigh school diploma/GED, 5 years of progressive leadership experience in high-volume retail, travel center, hospitality, restaurant, or customer service operations, valid driver's license, and computer proficiency.
Microsoft Office
23h
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Sr. National Account Operations Manager
Akron, Ohio, United States
OnsiteFull Time
Pleasant Valley Corporation
Pleasant Valley Corporation: Provides commercial construction and facility management services nationwide.
7+ YOERequires 7–9 years of related experience with a bachelor's degree preferred, or 9–11 years without a degree; at least 7 years in commercial facilities or property management, customer service leadership, CRM, reporting, and complex problem-solving.
CRM
1w
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Customer Experience Manager
Dover, Ohio, United States
$36k-$46k/yr OnsiteFull Time
Unified Bank
Unified BankNASDAQ: UBCP: Providing community-focused personal and business banking financial services.
2+ YOERequires 2 years of retail banking experience, strong written and verbal communication, team leadership ability, an associate degree or equivalent experience, and ability to stand, walk, and lift approximately 40 pounds.
Banking Center
6d
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Operations Coordinator
Cleveland, Ohio, United States
$68k/yr OnsiteFull Time
City of Cleveland
City of Cleveland: Municipal government providing public services and infrastructure for Cleveland residents.
2+ YOEHigh school diploma required; bachelor's degree preferred. Requires 2 years' equivalent education, training, and experience, Ohio driver's license, customer service and operational management skills, and Excel proficiency.
Microsoft Office, Microsoft Excel
1d
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Store Operations Manager
Warrensville Heights, Ohio, United States
OnsiteFull Time
CubeSmart
CubeSmartNYSE: CUBE: Owns and operates self-storage facilities across the United States.
Customer service and operational experience, basic MS Office skills, valid driver's license, personal vehicle, current insurance, Saturday availability, and unrestricted U.S. work authorization required.
Microsoft Office, Point-of-Sale System (POS)
2w
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Sales Operations Senior Manager [Retail]
New York City or Indianapolis or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Kansas City or Columbus or Dallas or Las Vegas or Los Angeles or Baltimore or Rosemont or Boston or Salt Lake City or San Francisco or Seattle or Atlanta or Austin or Miami or Milwaukee or Minneapolis or Denver or Montpelier or Des Moines or Nashville or Detroit or New Orleans or Florham Park or Oklahoma City or Fort Worth or Philadelphia or Pittsburgh or Portland or Houston or United States or North America
$124k-$280k/yr HybridFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
7+ YOEBachelor's degree and at least 7 years of experience required; expertise in customer relationship management, sales operations, process improvement, service design, and team coaching.
Customer Relationship Management (CRM)
2mo
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Customer Service Manager - Industrial Distribution - Platinum Accounts
Oakwood Village, Ohio, United States
OnsiteFull Time
OTC Industrial Technologies
OTC Industrial Technologies: Distributes and services industrial equipment and automation systems.
5+ YOE5+ years industrial distribution customer service/account operations experience, strong leadership, ERP/CRM and Microsoft Office proficiency, associate degree or HS diploma, Lean/5S certification preferred.
ERP, CRM, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
20h
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Operations Lead
Reston or Redmond or Annapolis or California or Colorado or Hawaii or Illinois or Maine or Maryland or Massachusetts or Minnesota or New Jersey or New York or Vermont or Virginia or Washington or United States or Cleveland or Los Angeles County
$130k-$265k/yr OnsiteFull Time
Accenture Federal Services
Accenture Federal ServicesNYSE: ACN: Provides technology and consulting services to U.S. federal agencies.
8+ YOE5+ MgmtBachelor's degree and 8+ years relevant experience, or 12+ years equivalent experience; 5+ years leadership experience; operational metrics, customer engagement, workforce, and service delivery expertise required.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft SharePoint, Microsoft Power Automate, Power BI, Microsoft Teams, Azure, Microsoft 365, Power Platform, AI