1,007 customer operations manager jobs at 426 companies in Porter, IN
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Senior Customer Operations Manager
Kenosha or Waukegan or Pleasant Prairie or Milwaukee or Glenview
OnsiteFull Time
Uline: Distributes shipping, industrial, and packaging materials across North America.
5+ YOE2+ MgmtBachelor’s degree and 5+ years in customer service or product management, including 2+ years managing. Requires order systems, Microsoft Office, and travel availability.
Order Entry, Purchase Order Systems, Microsoft Office
Customer Operations Partner, Chicago (Software Startup)
Chicago or United States
$60k-$70k/yrHybridFull Time
Opply: Automated procurement and supply chain platform for F&B brands.
1+ YOERequires 1–3 years managing multiple stakeholders and processes, experience with AI tools such as Claude or ChatGPT, strong commercial communication, problem solving, and customer and supplier operations skills.
Customer Experience Strategy & Operations Manager, US KASA
Benton Harbor, Michigan, United States
OnsiteFull Time
Whirlpool CorporationNYSE: WHR: Global manufacturer of home kitchen and laundry appliances.
Bachelor's degree,4–5 years CX operations/contact center experience (7+ years preferred),experience managing contact center relationships,advanced analytics and communication skills,CRM/Data Visualization/CX platform proficiency.
Customer Experience Strategy & Operations Manager, US KASA (72494)
Saint Joseph or Benton Harbor
OnsiteFull Time
WhirlpoolNYSE: WHR: Manufactures and markets home laundry and kitchen appliances.
4+ YOEBachelor's degree required; 4+ years in CX operations or contact center management; strong analytics, communication, and leadership skills; CRM and CX platform experience.
Customer Service Manager, Airport Customer Operations (81347)
Chicago, Illinois, United States
OnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network for passenger and cargo air transportation.
2+ MgmtHigh school diploma or GED required. Two years of experience leading others preferred; airport customer service experience preferred. Requires Microsoft Office knowledge and USPS clearance or ability to obtain it.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
CLEARNYSE: YOU: Expedite identity verification through secure biometric technology and digital platforms.
1+ YOE1+ Mgmt1-2 years leadership in customer-facing operations; strong communication; able to manage multiple priorities; tech-savvy; flexible schedule.
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
Hobby Lobby: Operates a national chain of arts and crafts stores.
Provide excellent customer service, manage front-end operations and registers, assist customers, basic computer skills, trustworthy with prior work references.
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
NEXXTA: US-based manufacturer providing injection molding and assembly services.
5+ YOEBachelor's degree, 5+ years customer service/manufacturing operations experience, leadership and project management experience, familiarity with data analytics, reporting, and manufacturing ERP systems; travel ~10-25%.
Microsoft Excel, Microsoft Access, Microsoft Office, Manufacturing ERP Operational systems
PPRO: Provides infrastructure for businesses to accept local payment methods.
2+ YOE2+ years in customer success/operations/technical account management (payments/fintech preferred), native/professional English, technical aptitude with APIs, strong communication and data analysis skills.
ThoughtSpot: AI-powered search and analytics platform for business data insights.
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Onni Group: Develops, constructs, and manages residential and commercial real estate.
1+ YOE1+ MgmtRequires 1–3 years in event coordination, banquet operations, or hospitality management with supervision, high school diploma, hospitality or management education or equivalent experience, and Illinois food handler and alcohol service certifications.
PetSmart: Retailer of pet supplies and provider of animal care
3+ YOERequires 3+ years of retail leadership or customer-focused experience, full-time flexibility including evenings, weekends, and holidays, computer proficiency, communication, organizational, and supervisory skills.