587 customer operations manager jobs at 287 companies in Sanborn, NY
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Customer Operations Manager
Barker, New York, United States
$100k-$120k/yrOnsiteFull Time
Lake Mariner DataThe Nasdaq Capital Market: WULF: Public U.S. digital infrastructure developing and operating power-secured data centers for AI, HPC, and bitcoin mining.
5+ YOE5+ years in data center or mission-critical operations with customer-facing experience; knowledge of power, cooling, and infrastructure systems; strong communication, crisis management, and cross-functional coordination skills.
Float Financial: Canadian fintech providing corporate cards, business accounts, bill pay, and expense-management software for Canadian businesses.
5+ YOE5+ years in customer success/revenue operations, experience building CS programs, tooling selection and optimization, forecasting and customer health models, strong analytics and cross-functional communication.
Indigo Books & Music: Canadian private bookseller serving readers with books, gifts, specialty toys, lifestyle products, and digital shopping.
2+ YOE2+ Mgmt2-3 years management experience in specialty/multi-unit retail; flexible schedule; bilingual (French/English) in Quebec; ability to lift up to 40 lbs; mobility on sales floor.
OktaNASDAQ: OKTA: Identity management and access control software provider.
7+ YOE7+ years in GTM/customer success/revenue operations in SaaS, strong analytical skills, Salesforce experience preferred, experience with CS platforms and AI-enabled process automation, cross-functional collaboration.
TeleperformanceEuronext Paris: TEP: Global provider of digital business and customer experience services.
Requires customer operations expertise, stakeholder management, communication and presentation skills, performance metric analysis, process improvement, and coaching and people development skills.
Service Level Agreements (SLAs), Early Warning System (EWS)
The Brick: Canadian retailer of furniture, mattresses, appliances, and electronics.
2+ YOE2+ MgmtHigh school diploma or equivalent, 2+ years supervisory/management experience in retail, customer service or sales experience, strong communication, leadership, organizational skills, and knowledge of retail operating systems.
Creature Comforts Pet Resort: Locally owned Western New York pet resort for boarding, daycare, grooming, training, and exotic-pet care.
3+ YOE3+ MgmtRequires a 2-year degree, 3+ years managing teams of at least five, staff management, customer service, and operational experience. Must lift 50+ pounds and work weekends and holidays.
WajaxTSX: WJX: Industrial products and mobile equipment services provider.
3+ YOEBachelor's degree in business or management, or equivalent experience; 3-5 years of relevant experience; budgeting, report analysis, target development, personnel management, safety, training, and customer service.
Circle of Care: Not-for-profit home and community care provider serving seniors, caregivers, and people of all faiths and cultures in the GTA.
5+ YOE5+ MgmtPost-secondary degree or equivalent, 5+ years of leadership and customer-focused operations experience, business systems knowledge, Microsoft Office skills, healthcare or home care experience preferred, and ability to travel between worksites.
(Canada) Customer Operations Launch Manager - 1 Year Contract
Mississauga, Ontario, Canada
$41-$45/hrRemoteContract
PointClickCare: Private Canadian healthcare software providing EHR, care-coordination, revenue-cycle, and workflow tools to post-acute and senior-care providers.
5+ YOESaaS launch and project management experience, bachelor’s degree or 5+ years equivalent, experience with professional services/support, strong communication, critical thinking, and stakeholder management; PMP is a plus.
TeleperformanceEuronext Paris: TEP: Global provider of digital business and customer experience services.
Requires business acumen, customer operations knowledge, communication, stakeholder management, performance analysis, process improvement, coaching, people development, critical thinking, and data literacy.
ExaCare AI: Private AI platform helping post-acute care providers streamline referrals, admissions, and reimbursement workflows.
5+ YOERequires 5+ years in Product, Business, Customer, or Support Operations, project leadership, cross-functional influence, strong communication, systems thinking, technical comfort, automation experience, and team management.
ExtendicareTSX: EXE: Canadian provider of long-term care and home health services.
3+ YOE2+ MgmtPost-secondary education in business, accounting, or human resources preferred. Requires HR, payroll, financial, scheduling, analytical, customer service, and supervisory experience in a unionized environment.
Microsoft Word, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft Excel, Workday, PointClickCare
4+ YOE4+ years leadership experience in retail operations or stock; strong organizational, communication and coaching skills; ability to lift 15-20 lbs; fluent English.
Assemble: Peer intelligence platform helping senior business leaders make faster decisions through market-tested insights, communities, and industry summits.
2+ YOERequires 2+ years in operations, member services, customer service, or related work; Salesforce CRM proficiency; strong organization, communication, empathy, discretion, and data accuracy skills.
Salesforce, Microsoft 360, Zoom, Asana, Monday.com
Montreal or Helsinki or Quebec or United Kingdom or Toronto or Brighton or London or Alberta or New York City
$110k-$169k/yrRemoteFull Time
UnityNYSE: U: Develops tools for games and interactive experiences.
Experience redesigning operational processes, leading cross-functional programs through adoption, building simple tools and automations, using data to prioritize, and supporting customer operations; AI coding tools experience is a plus.
Operations Manager, Stores (Toronto, ON, CA, M5B 2H1)
Toronto, Ontario, Canada
$55k-$74k/yrOnsiteFull Time
Sephora: Global prestige beauty retailer.
2+ YOE2+ Mgmt2-4 years in store operations/management; metrics-driven; strong communication; ability to develop and coach teams; focus on customer experience and store performance.
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
Must be age 16 or older; leadership, customer service, front-end operations, associate training, transaction oversight, cash management, and safety compliance responsibilities.
myBlueprint: Canadian K-12 education technology providing digital portfolios and career/life planning tools to students, schools, and educators.
Manager with SaaS Customer Success experience to lead renewals, retention, people management, process/operational improvements, and cross-functional collaboration; EdTech/K-12 preferred.
PetSmart: Leading North American omnichannel pet retailer.
3+ YOERequires 3+ years of retail leadership or customer-focused experience, full-time flexibility including evenings, weekends, and holidays, computer proficiency, communication, organization, and supervisory skills.