977 customer operations manager jobs at 411 companies in Simi Valley, CA

1mo
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CX Manager, Customer Trust & Risk Operations
Los Angeles, California, United States
$110k-$125k/yr OnsiteFull Time
SKIMS
SKIMS: Designs and sells intimate apparel and loungewear.
4+ YOE4+ years in fraud prevention, risk operations, payments or related fields; strong analytics, vendor and stakeholder management, chargeback experience, and familiarity with fraud indicators and access governance.
Shopify
1w
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Operations Manager
Cudahy, California, United States
$120k-$140k/yr OnsiteFull Time
Mistras Group
Mistras GroupNYSE: MG: Industrial asset protection and non-destructive testing services.
2+ YOEManage daily lab operations, scheduling, customer relations, P&L responsibility, supervise staff, ensure safety training; 2+ years management experience in NDT or related field.
1w
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Operations Manager
Valencia, California, United States
$26-$28/hr OnsiteFull Time
Excel Hotel Group
Excel Hotel Group: A hotel offering guest service and operational excellence while investing in employee growth and leadership development.
3+ YOE3+ years hotel supervisory or management experience; strong leadership, communication and customer service skills; ability to coach teams and manage priorities; flexible schedule including evenings, weekends, and holidays; experience with hotel property management systems and Microsoft Office.
hotel property management systems, Microsoft Office
2mo
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Operations Manager
Torrance, California, United States
$80k-$95k/yr OnsiteFull Time
dnata
dnata: Global provider of aviation ground handling, catering, and cargo services.
2+ YOE2+ Mgmt2+ years aviation management experience, people management and planning skills, customer focus, conflict resolution, strong communication, ability to work under pressure, Office 365/Word/Excel proficiency, flexible hours, ability to perform physical handling tasks and ensure regulatory compliance.
Office 365, Word, Excel, PC Air, GPU, Tug, Belt Loader
2mo
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Operations Manager (CA, Alhambra)
Alhambra, California, United States
OnsiteFull Time
Carmelite Sisters of the Most Sacred Heart of Los Angeles
Carmelite Sisters of the Most Sacred Heart of Los Angeles: Provides religious retreats, senior healthcare, and Catholic educational services.
Leading and managing operations across IT, facilities/maintenance, and rental property functions to ensure seamless processes and customer satisfaction; alignment with Carmelite values.
20h
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Operations Manager (LAX)
Los Angeles, California, United States
$81k-$101k/yr OnsiteFull Time
CLEAR
CLEARNYSE: YOU: Provides biometric identity verification for seamless travel and access.
3+ YOE3+ MgmtRequires 3+ years of leadership experience in customer-facing operations, strong communication and organizational skills, technology proficiency, policy compliance, and successful completion of a government background investigation.
CLEAR, TSA
1mo
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Senior Operations Manager, Safekeeping
Los Angeles, California, United States
$75k-$80k/yr OnsiteFull Time
Chrysalis
Chrysalis: Providing job training and transitional employment to disadvantaged individuals.
2+ YOE1+ Mgmt1+ years management, 2+ years program delivery/customer service, experience with client populations (re-entry), strong communication, coaching and operational problem-solving, Microsoft and Google Suite proficiency, willing to be on-call and work flexible hours.
Microsoft Suite, Google Suite
1mo
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Operations Manager - Janitorial
Cerritos, California, United States
$80k-$90k/yr FieldFull Time
Verde Clean
Verde Clean: Provides sustainable commercial cleaning and facilities maintenance services.
2+ YOE2+ Mgmt2+ years progressive operations experience and 2+ years leading direct reports; proficiency with Microsoft Office; bilingual English/Spanish required; strong organizational, communication, safety, and customer-service skills; ability to travel between sites and lift up to 25 lbs.
HeySage, ADP, Divvy, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
1w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
1w
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Operations Manager
Porter Ranch, California, United States
$21-$41/hr OnsiteFull Time
Floor & Decor
Floor & DecorNYSE: FND: Specialty retailer of hard surface flooring and related accessories.
3+ YOE3+ years retail management experience, proficiency in hiring/training, P&L review, inventory and safety oversight, strong communication and analytical skills.
2w
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Assistant Operations Manager | Cosmetologist
El Segundo, California, United States
$22/hr OnsiteFull Time
WellBiz Brands
WellBiz Brands: Manager of a portfolio of beauty and wellness franchises.
Valid state cosmetology license, shampoo/blow-dry and styling skill, supervisory experience, inventory and sales management, strong communication and customer service.
Booker, Wellable
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
2w
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Assistant Operations Manager (LAX)
Los Angeles, California, United States
$29/hr OnsiteFull Time
CLEAR
CLEARNYSE: YOU: Expedite identity verification through secure biometric technology and digital platforms.
1+ YOE1-2 years leadership in customer-facing operations, strong communication and coaching skills, ability to manage priorities, tech proficiency, ability to stand/walk long periods, pass background and security screenings.
3mo
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Customer Success Manager
Los Angeles or San Francisco or Austin
HybridFull Time
Truemed
Truemed: Facilitates tax-free HSA and FSA payments for wellness merchants.
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
CRM (HubSpot), Analytics tools (Omni, Looker, Tableau), Spreadsheets
2mo
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Customer Success Manager
San Francisco or Los Angeles or New York City or United States
RemoteFull Time
Mento
Mento: AI-powered career coaching and leadership development platform.
4+ YOE4+ years in customer success or account management at B2B SaaS, experience running renewals and expansion, experience with HR/L&D stakeholders, fluent with CRM tools (HubSpot preferred) and automation, strong commercial and operational skills.
HubSpot
3mo
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Customer Support Manager
Los Angeles, California, United States
$65k-$75k/yr HybridFull Time
Wheels Up
Wheels UpNYSE: UP: Provides on-demand private aviation and membership-based flight services.
3+ YOE3-5 years in sales support, customer service, or related roles; contract/billing operations experience; attention to detail; Bachelor's degree or equivalent experience; strong communication and problem-solving skills.
DocuSign, Contract management tools
1mo
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Customer Service Manager
Los Angeles, California, United States
$70k-$85k/yr OnsiteFull Time
VCA Animal Hospitals
VCA Animal Hospitals: Operates animal hospitals providing veterinary medicine and pet services.
3+ YOE2+ Mgmt3+ years client service experience with ≥2 years supervisory/management; preferred veterinary/healthcare experience; skills in team leadership, conflict resolution, training, client retention, and managing 24-hour operations.
Workday, Vimeo
2d
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Retail Operations Manager
Westlake Village, California, United States
$22-$38/hr OnsiteFull Time
PetSmart
PetSmart: Retailer of pet food, supplies, and professional pet services.
3+ YOERequires 3+ years of retail leadership or customer-focused experience, full-time schedule flexibility, computer proficiency, strong communication, organization, attention to detail, and composure under pressure.
3d
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Retail Operations Manager
Westlake Village, California, United States
OnsiteFull Time
PetSmart
PetSmart: Retailer of pet supplies and provider of animal care
3+ YOE3+ MgmtRequires 3+ years of retail leadership or customer-focused experience, full-time schedule flexibility, computer proficiency, strong communication, organization, composure, and ability to lift up to 50 pounds.
2w
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Store Operations Manager
Long Beach, California, United States
$21-$23/hr OnsiteFull Time
CubeSmart
CubeSmartNYSE: CUBE: Owns and operates self-storage facilities across the United States.
Deliver high-quality customer service, meet sales metrics, perform property maintenance, basic MS Office skills, Saturday availability, valid driver's license and personal vehicle, authorized to work in the U.S.
Microsoft Office, Point-of-Sale System (POS)

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