977 customer operations manager jobs at 411 companies in Simi Valley, CA
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CX Manager, Customer Trust & Risk Operations
Los Angeles, California, United States
$110k-$125k/yrOnsiteFull Time
SKIMS: Designs and sells intimate apparel and loungewear.
4+ YOE4+ years in fraud prevention, risk operations, payments or related fields; strong analytics, vendor and stakeholder management, chargeback experience, and familiarity with fraud indicators and access governance.
Excel Hotel Group: A hotel offering guest service and operational excellence while investing in employee growth and leadership development.
3+ YOE3+ years hotel supervisory or management experience; strong leadership, communication and customer service skills; ability to coach teams and manage priorities; flexible schedule including evenings, weekends, and holidays; experience with hotel property management systems and Microsoft Office.
hotel property management systems, Microsoft Office
dnata: Global provider of aviation ground handling, catering, and cargo services.
2+ YOE2+ Mgmt2+ years aviation management experience, people management and planning skills, customer focus, conflict resolution, strong communication, ability to work under pressure, Office 365/Word/Excel proficiency, flexible hours, ability to perform physical handling tasks and ensure regulatory compliance.
Office 365, Word, Excel, PC Air, GPU, Tug, Belt Loader
Carmelite Sisters of the Most Sacred Heart of Los Angeles: Provides religious retreats, senior healthcare, and Catholic educational services.
Leading and managing operations across IT, facilities/maintenance, and rental property functions to ensure seamless processes and customer satisfaction; alignment with Carmelite values.
CLEARNYSE: YOU: Provides biometric identity verification for seamless travel and access.
3+ YOE3+ MgmtRequires 3+ years of leadership experience in customer-facing operations, strong communication and organizational skills, technology proficiency, policy compliance, and successful completion of a government background investigation.
Chrysalis: Providing job training and transitional employment to disadvantaged individuals.
2+ YOE1+ Mgmt1+ years management, 2+ years program delivery/customer service, experience with client populations (re-entry), strong communication, coaching and operational problem-solving, Microsoft and Google Suite proficiency, willing to be on-call and work flexible hours.
Verde Clean: Provides sustainable commercial cleaning and facilities maintenance services.
2+ YOE2+ Mgmt2+ years progressive operations experience and 2+ years leading direct reports; proficiency with Microsoft Office; bilingual English/Spanish required; strong organizational, communication, safety, and customer-service skills; ability to travel between sites and lift up to 25 lbs.
HeySage, ADP, Divvy, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
Floor & DecorNYSE: FND: Specialty retailer of hard surface flooring and related accessories.
3+ YOE3+ years retail management experience, proficiency in hiring/training, P&L review, inventory and safety oversight, strong communication and analytical skills.
WellBiz Brands: Manager of a portfolio of beauty and wellness franchises.
Valid state cosmetology license, shampoo/blow-dry and styling skill, supervisory experience, inventory and sales management, strong communication and customer service.
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
CLEARNYSE: YOU: Expedite identity verification through secure biometric technology and digital platforms.
1+ YOE1-2 years leadership in customer-facing operations, strong communication and coaching skills, ability to manage priorities, tech proficiency, ability to stand/walk long periods, pass background and security screenings.
Truemed: Facilitates tax-free HSA and FSA payments for wellness merchants.
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
San Francisco or Los Angeles or New York City or United States
RemoteFull Time
Mento: AI-powered career coaching and leadership development platform.
4+ YOE4+ years in customer success or account management at B2B SaaS, experience running renewals and expansion, experience with HR/L&D stakeholders, fluent with CRM tools (HubSpot preferred) and automation, strong commercial and operational skills.
3+ YOE3-5 years in sales support, customer service, or related roles; contract/billing operations experience; attention to detail; Bachelor's degree or equivalent experience; strong communication and problem-solving skills.
VCA Animal Hospitals: Operates animal hospitals providing veterinary medicine and pet services.
3+ YOE2+ Mgmt3+ years client service experience with ≥2 years supervisory/management; preferred veterinary/healthcare experience; skills in team leadership, conflict resolution, training, client retention, and managing 24-hour operations.
PetSmart: Retailer of pet food, supplies, and professional pet services.
3+ YOERequires 3+ years of retail leadership or customer-focused experience, full-time schedule flexibility, computer proficiency, strong communication, organization, attention to detail, and composure under pressure.
PetSmart: Retailer of pet supplies and provider of animal care
3+ YOE3+ MgmtRequires 3+ years of retail leadership or customer-focused experience, full-time schedule flexibility, computer proficiency, strong communication, organization, composure, and ability to lift up to 50 pounds.
CubeSmartNYSE: CUBE: Owns and operates self-storage facilities across the United States.
Deliver high-quality customer service, meet sales metrics, perform property maintenance, basic MS Office skills, Saturday availability, valid driver's license and personal vehicle, authorized to work in the U.S.