230 customer operations manager jobs at 93 companies in West Virginia
4w
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Manager Customer Experience Operations
Bluefield, West Virginia, United States
OnsiteFull Time
Bachelor's or equivalent experience, extensive management and operations experience in call center/customer service, strong analytical, communication, coaching, and organizational skills, adjudication and benefits investigation experience preferred.
3w
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Senior Manager, Customer Experience
Jersey City or Denver or New York City or Leeds or Dublin or Michigan or New Jersey or Pennsylvania or West Virginia
$150k-$187k/yr HybridFull Time
8+ YOERequires 8+ years in operations, customer experience, strategy, consulting, business operations, people management, or related functions; a bachelor's degree or equivalent; strong analytics, leadership, communication, and project execution skills.
Fraud, Payments, Gaming, Sportsbook
5d
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CS Strategy & Operations Manager
San Francisco or Chicago or Seattle or Colorado or Massachusetts or Minnesota or Maryland or New Jersey or New York or Alaska or Hawaii or Maine or Mississippi or North Dakota or South Dakota or Vermont or West Virginia or Wyoming
$146k-$235k/yr HybridFull Time
8+ YOERequires 8+ years in customer-facing or sales operations, reporting and dashboard experience with Salesforce, BI tools and Advanced Excel, degree-level education, English fluency, and strong analytical and stakeholder skills.
Salesforce, Microsoft Excel, FinancialForce
1mo
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Regional Operations Manager
Morgantown or Parkersburg
FieldFull Time
5+ YOE5+ Mgmt5+ years multi-unit supervisory experience, high school diploma, driver's license and reliable vehicle, criminal record check, Microsoft Office proficiency, strong leadership and customer-service skills.
Microsoft Office
2mo
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Senior Manager, Site Operations
Hagerstown or Frederick or Martinsburg or Chambersburg or Greencastle or Winchester or Washington or Baltimore
$180k-$210k/yr OnsiteFull Time
10+ YOE10+ years leading complex technical deployments in robotics/automation or related environments; leadership experience; technical literacy with controls and industrial systems; ability to interpret engineering docs; vendor management and customer-facing skills; willingness to be onsite.
PLCs, MHE, WMS, WES
5d
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Customer Experience Manager
Moundsville, West Virginia, United States
$36k-$46k/yr OnsiteFull Time
2+ YOERequires 2 years of retail banking experience, strong written and verbal communication, branch leadership ability, physical capacity to stand, walk, and lift approximately 40 pounds, and an associate degree or equivalent experience.
1mo
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Principal Sales Operations Manager
Arizona or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Missouri or Nebraska or Nevada or New Hampshire or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or Washington or District of Columbia or West Virginia
$130k-$167k/yr RemoteFull Time
5+ YOE5–7 years in revenue/sales/customer success operations in B2B SaaS, strong Salesforce and comp knowledge, Excel/Google Sheets proficiency, experience with SPIFF, Zendesk, Rocketlane, excellent communication and organization.
Salesforce, Microsoft Excel, Google Sheets, SPIFF, Zendesk, Rocketlane
1w
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Director of Operations
Brentwood or Nashville or Barboursville or Baltimore or Boise
$50k-$60k/yr OnsiteFull Time
Seeking a motivated operations leader to oversee home care office operations, recruitment, compliance, scheduling, customer service, employee engagement, marketing, and administration.
2w
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Operations Supervisor – Water Transfer Operations | Sign-On Bonus
Morgantown or Ohio or Pennsylvania or West Virginia
FieldFull Time
2+ YOERequires a high school diploma or GED, 2+ years of water transfer experience, fusion technician certification, team or project management experience, equipment knowledge, driver’s license, and customer communication skills.
pumps, valves, fusion machines, smartphone, tablet
3w
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
1mo
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Operations Leader
Teays Valley, West Virginia, United States
OnsiteFull Time
Previous retail experience required; supervisory or key-holder experience preferred. Strong leadership, customer service, cash handling, basic math, ability to lift to 50 lbs, multitasking, and flexible availability including evenings, weekends, and holidays.
2w
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FT Customer Service Leader (544474)
Charles Town, West Virginia, United States
OnsiteFull Time
Customer service leadership role in retail operations; the posting provides no specific education, certification, or experience requirements.
1mo
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Pharmacy Operations Team Lead
Weirton, West Virginia, United States
$21-$34/hr OnsiteFull Time
Processing and managing pharmacy prescriptions, providing patient/customer service in pharmacy and vision, and supporting pharmacy operations; role may include leadership and training responsibilities.
1w
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Director, Engagement Center Operations
Charleston or Columbus or United States
$109k-$174k/yr HybridFull Time
7+ YOEBachelor’s degree preferred and 7+ years of progressive customer service, contact center, or customer experience leadership experience required; insurance, transformation, AI, automation, and process improvement experience preferred.
AI, automation technologies, self-service tools, workflow automation, digital engagement capabilities, data analytics, predictive insights, First Call Resolution (FCR), service-level agreements (SLAs)
1mo
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General Manager - 74
Westover, West Virginia, United States
OnsiteFull Time
Manage full store operations including staffing, scheduling, inventory, ordering, merchandising, sanitation, cash handling, and customer service; ability to lift up to 50 lbs and work long shifts.
POS system, electronic cash register, PC, E-mail
6d
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Assistant Manager II
Washington, West Virginia, United States
OnsiteFull Time
Retail management experience preferred; high school diploma preferred; requires operational directive interpretation, strong communication, customer service, organization, problem-solving, and ability to lift 55 pounds.
3d
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Service Manager
Bluefield, West Virginia, United States
$55k-$60k/yr OnsiteFull Time
3+ YOERequires 3+ years of service department operations experience, high school diploma or equivalent, customer service skills, reporting analysis, communication ability, and familiarity with John Deere and competitive products.
Microsoft Office
1w
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Manager Trainee
Westover, West Virginia, United States
$18/hr OnsiteFull Time
Customer service skills, ability to lead and develop a team, and motivation to pursue retail management. Leadership experience or a business-related degree is preferred.
1w
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Restaurant PM General Manager – Beckley, WV
Beckley, West Virginia, United States
$55k-$80k/yr OnsiteFull Time
1+ MgmtRequires at least 1 year of management experience, preferably in restaurant or hospitality settings, plus team training, coaching, customer engagement, communication, and fast-paced operations skills.
2w
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Community Manager
Bridgeport, West Virginia, United States
OnsiteFull Time
High school diploma or GED, valid driver's license and insurance, property management knowledge, strong communication and customer service skills, computer proficiency, and ability to lead a team.
Microsoft Office Suite, property management software
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