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115 customer programs manager jobs at 88 companies in Burlington, NC

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MDM Program Manager| Customer 360 | Reference Data Programs
Raleigh, North Carolina, United States
OnsiteFull Time
First Citizens Bank
First Citizens BankNasdaq: FCNCA: Provides full-service consumer, commercial, and wealth management banking.
15+ YOE8+ Mgmt15+ years program/change management experience with 8+ years on enterprise data programs, Big 4 consulting background, delivery ownership of MDM/Customer 360, mastery of program management methodologies, and executive communication skills.
Jira, Microsoft Project, ServiceNow, Smartsheet, Informatica MDM, SAP MDG, Reltio, Stibo STEP, Salesforce, Microsoft Dynamics
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1w
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Customer Program Manager
Research Triangle Park, North Carolina, United States
$128k-$168k/yr HybridFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOELead complex customer-facing programs, manage scope/schedule/budget/risks, apply delivery methods and AI responsibly, and present to executives; PMP required and degree or equivalent experience.
Agile, Waterfall, Scrum, ITIL, AI
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Customer Engagement Manager
Durham, North Carolina, United States
OnsiteFull Time
Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions: Provides integrated point-of-sale hardware and software for retailers.
8+ YOE8+ years customer-facing technology experience, bachelor’s preferred, strong customer relationship, financial oversight, risk management, technical fluency, communication, and coaching skills.
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
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Senior Manager, Customer Migration & Transformation
Tucson or Raleigh or Carmel
$125k-$160k/yr RemoteFull Time
Clinisys
ClinisysNYSE: ROP: Global provider of diagnostic informatics software for laboratories.
7+ YOE7+ years in professional services/implementation or delivery leadership; experience scaling enterprise services delivery, global/offshore delivery, capacity modeling, margin management, AI and automation enablement; Bachelor's degree or equivalent.
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
BetterUp
BetterUp: Digital platform for professional coaching and employee mental fitness.
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
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Manager, CXOps - Digital Customer Success Management
Raleigh, North Carolina, United States
HybridFull Time
Veradigm
VeradigmOTC Markets: MDRX: Develops software and data analytics solutions for healthcare.
8+ YOEBachelor's degree or equivalent experience, 8+ years relevant experience, 2-4 years leadership preferred; experience designing digital customer success programs, health scoring, automation, and Gainsight configuration.
Gainsight
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Customer Facing, Project Manager – North Carolina
Durham or Greensboro or Charlotte or Raleigh
$117k-$183k/yr RemoteFull Time
Agilent Technologies
Agilent TechnologiesNew York Stock Exchange: A: Providing instruments, software, and consumables for laboratory scientific discovery.
8+ YOEBachelor’s in a scientific field or equivalent experience; 8+ years in relevant work, including 5+ years customer-facing project management; PMP preferred; travel up to 50%+; strong communication; vendor coordination.
Microsoft Office, MS Project, Smartsheet, Visio, SAP, Maximo
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Hyperscale DC Customer Success Program Specialist
Raleigh, North Carolina, United States
$65k-$75k/yr OnsiteFull Time
Sumitomo Electric
Sumitomo ElectricTokyo Stock Exchange: 5802: Manufacturer of electrical wires, cables, and automotive wiring harnesses.
5+ YOEProgram management and supply-chain experience, D365 and Excel proficiency, strong analytical and communication skills, basic fiber-optic knowledge, willingness to travel ~10%, bachelor's degree or 5+ years experience.
D365, VBA, Access, Java, Microsoft Excel
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Senior Program Manager
Holly Springs, North Carolina, United States
OnsiteFull Time
Fujifilm
FujifilmTokyo Stock Exchange: 4901: Providing medical imaging, healthcare solutions, and photographic technology products.
8+ YOEBachelor's degree required, 8+ years program/project management experience, strong customer relationship and business acumen, knowledge of biologics/CDMO and cGMP/regulatory expectations, stakeholder coordination and risk management skills.
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2w
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Program Manager (Seating Eng)
Greensboro, North Carolina, United States
OnsiteFull Time
ZIM Aircraft Cabin Solutions
ZIM Aircraft Cabin Solutions: Designs and manufactures aircraft seats and cabin interior solutions.
3+ YOEBachelor's degree and 3+ years experience or equivalent; program/project management in aerospace or regulated manufacturing; strong communication, stakeholder management, scheduling, risk mitigation, and customer-facing skills.
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Program Account Manager - Aerospace and Defense
Whitsett, North Carolina, United States
OnsiteFull Time
Machine Specialties
Machine Specialties: Contract manufacturer of precision machined parts and metal components.
5+ YOE5+ years commercial experience in complex manufacturing account or program management; strong customer relations, negotiation, contract and pricing knowledge; project management and supply chain understanding.
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3w
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Program Manager
Chapel Hill, North Carolina, United States
$54k-$65k/yr HybridFull Time
UNC Executive Development
UNC Executive Development: Provides customized leadership development and executive education programs.
3+ YOEUndergraduate degree and 3+ years administrative/project experience, strong project management, customer service, MS Word/Excel/PowerPoint proficiency, event management and communication skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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4w
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Service Delivery Manager
Research Triangle Park, North Carolina, United States
$170k-$220k/yr OnsiteFull Time
NetApp
NetAppNasdaq: NTAP: Provides intelligent data infrastructure for hybrid cloud environments.
12+ YOE12+ years relevant experience managing managed services delivery, strong technical knowledge in storage/cloud, program/project management (PMP preferred), deep ITIL knowledge, and ability to lead customer relationships and service improvements.
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Sr. Program Manager, Mind the Product Training
Raleigh or San Francisco or United States
$113k-$149k/yr HybridFull Time
Pendo
Pendo: Software platform providing product analytics and user guidance tools.
5+ YOE5+ years in operations/program management or customer-facing SaaS roles; strong project management, cross-functional collaboration, communication, and ability to operate in ambiguity; AI-enabled workflow familiarity preferred.
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Project Manager - Overhaul - Mobility Customer Services
Lexington, North Carolina, United States
$91k-$123k/yr HybridFull Time
Siemens
SiemensXETRA: SIE: Manufactures industrial automation, infrastructure, and energy technology systems.
Bachelor’s degree or equivalent experience, experience leading contract negotiations, rolling stock maintenance knowledge, SAP or Maximo experience, Lean/continuous improvement, strong communication, willingness to travel ~25% and work in non-climate-controlled environments.
SAP, Maximo
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Senior Program Manager / Contract Manager (5949)
Raleigh, North Carolina, United States
$139k-$173k/yr OnsiteFull Time
Three Saints Bay
Three Saints Bay: Provides technical and administrative services to federal government agencies.
10+ YOEMaster's degree,10+ years managing complex federal service contracts and IDIQ task orders,experience interfacing with government customers,financial and staffing oversight,knowledge of FAR/DFARS;PMP and Secret clearance preferred.
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Senior Director, Customer Success (RapidScale)
Raleigh, North Carolina, United States
$149k-$248k/yr HybridFull Time
Cox Enterprises
Cox Enterprises: Providing global communications, automotive services, and media solutions.
12+ YOE7+ MgmtBA/BS with 12+ years relevant experience (or equivalent), 7+ years leadership, experience building scalable customer success programs and playbooks in managed services/cloud/SaaS, strong cross-functional orchestration and executive presence.
VMware, AWS, Azure, Google Cloud
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Manager, PMO
Los Angeles or San Francisco or Raleigh or Toronto or United States or Canada or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
$124k-$155k/yr HybridFull Time
BuildOps
BuildOps: SaaS platform for managing commercial contracting businesses.
5+ YOE5+ years in Professional Services/Customer Success/Implementation leadership at a B2B SaaS company; experience building/owning a PMO, managing complex ERP integrations, strong analytics, and proficiency with Salesforce and PM tooling.
Salesforce, Gainsight, GUIDEcx, GCX, Certinia, ClickUp, Asana, Jira, Confluence, NetSuite, QuickBooks, Sage
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Service Delivery Manager
Morrisville, North Carolina, United States
$170k-$220k/yr OnsiteFull Time
NetApp
NetAppNASDAQ: NTAP: Sells enterprise data storage and cloud management software.
12+ YOE12+ years relevant experience managing delivery of storage/cloud/managed services; strong technical knowledge in storage and cloud, ITIL knowledge, PMP preferred, customer-facing reporting and incident management skills.
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