111 customer programs manager jobs at 79 companies in Raleigh, NC
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MDM Program Manager| Customer 360 | Reference Data Programs
Raleigh, North Carolina, United States
OnsiteFull Time
First Citizens BankNasdaq: FCNCA: Provides full-service consumer, commercial, and wealth management banking.
15+ YOE8+ Mgmt15+ years program/change management experience with 8+ years on enterprise data programs, Big 4 consulting background, delivery ownership of MDM/Customer 360, mastery of program management methodologies, and executive communication skills.
Jira, Microsoft Project, ServiceNow, Smartsheet, Informatica MDM, SAP MDG, Reltio, Stibo STEP, Salesforce, Microsoft Dynamics
Research Triangle Park, North Carolina, United States
$128k-$168k/yrHybridFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOELead complex customer-facing programs, manage scope/schedule/budget/risks, apply delivery methods and AI responsibly, and present to executives; PMP required and degree or equivalent experience.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ MgmtBachelor's degree or equivalent; 5+ years customer-facing and program leadership experience; technical and customer-facing skills; ability to travel up to 50%.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
ClinisysNYSE: ROP: Global provider of diagnostic informatics software for laboratories.
7+ YOE7+ years in professional services/implementation or delivery leadership; experience scaling enterprise services delivery, global/offshore delivery, capacity modeling, margin management, AI and automation enablement; Bachelor's degree or equivalent.
Manager, CXOps - Digital Customer Success Management
Raleigh, North Carolina, United States
HybridFull Time
VeradigmOTC Markets: MDRX: Develops software and data analytics solutions for healthcare.
8+ YOEBachelor's degree or equivalent experience, 8+ years relevant experience, 2-4 years leadership preferred; experience designing digital customer success programs, health scoring, automation, and Gainsight configuration.
Agilent TechnologiesNew York Stock Exchange: A: Providing instruments, software, and consumables for laboratory scientific discovery.
8+ YOEBachelor’s in a scientific field or equivalent experience; 8+ years in relevant work, including 5+ years customer-facing project management; PMP preferred; travel up to 50%+; strong communication; vendor coordination.
Microsoft Office, MS Project, Smartsheet, Visio, SAP, Maximo
Sumitomo ElectricTokyo Stock Exchange: 5802: Manufacturer of electrical wires, cables, and automotive wiring harnesses.
5+ YOEProgram management and supply-chain experience, D365 and Excel proficiency, strong analytical and communication skills, basic fiber-optic knowledge, willingness to travel ~10%, bachelor's degree or 5+ years experience.
FujifilmTokyo Stock Exchange: 4901: Providing medical imaging, healthcare solutions, and photographic technology products.
8+ YOEBachelor's degree required, 8+ years program/project management experience, strong customer relationship and business acumen, knowledge of biologics/CDMO and cGMP/regulatory expectations, stakeholder coordination and risk management skills.
ParsonsNYSE: PSN: Provides engineering and technology services for infrastructure and defense.
10+ YOEActive TS/SCI clearance, 10+ years DoD program experience, mission requirements capture in ISR/geospatial/data analysis/mission planning, excellent communication, willingness to travel 10-20%, technical or business degree preferred.
UNC Executive Development: Provides customized leadership development and executive education programs.
3+ YOEUndergraduate degree and 3+ years administrative/project experience, strong project management, customer service, MS Word/Excel/PowerPoint proficiency, event management and communication skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Research Triangle Park, North Carolina, United States
$170k-$220k/yrOnsiteFull Time
NetAppNasdaq: NTAP: Provides intelligent data infrastructure for hybrid cloud environments.
12+ YOE12+ years relevant experience managing managed services delivery, strong technical knowledge in storage/cloud, program/project management (PMP preferred), deep ITIL knowledge, and ability to lead customer relationships and service improvements.
Pendo: Software platform providing product analytics and user guidance tools.
5+ YOE5+ years in operations/program management or customer-facing SaaS roles; strong project management, cross-functional collaboration, communication, and ability to operate in ambiguity; AI-enabled workflow familiarity preferred.
Three Saints Bay: Provides technical and administrative services to federal government agencies.
10+ YOEMaster's degree,10+ years managing complex federal service contracts and IDIQ task orders,experience interfacing with government customers,financial and staffing oversight,knowledge of FAR/DFARS;PMP and Secret clearance preferred.
Cox Enterprises: Providing global communications, automotive services, and media solutions.
12+ YOE7+ MgmtBA/BS with 12+ years relevant experience (or equivalent), 7+ years leadership, experience building scalable customer success programs and playbooks in managed services/cloud/SaaS, strong cross-functional orchestration and executive presence.
Los Angeles or San Francisco or Raleigh or Toronto or United States or Canada or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
$124k-$155k/yrHybridFull Time
BuildOps: SaaS platform for managing commercial contracting businesses.
5+ YOE5+ years in Professional Services/Customer Success/Implementation leadership at a B2B SaaS company; experience building/owning a PMO, managing complex ERP integrations, strong analytics, and proficiency with Salesforce and PM tooling.
AlphaGraphics: A printing and signage offering printing and marketing services.
Project management experience preferred; strong communication, organizational, and customer service skills; high school diploma or equivalent; some college coursework preferred.