313 customer programs manager jobs at 198 companies in Markham, IL
1mo
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Senior Manager/Director, Attrition Programs – Customer Success
Chicago, Illinois, United States
$143k-$262k/yr HybridFull Time
7+ YOE7+ years in customer success/renewals/retention in enterprise SaaS; program leadership, analytics, commercial acumen, Salesforce platform experience; Bachelor's required, MBA preferred.
Salesforce
3d
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Program Manager, Online Programs
Evanston or Chicago or Miami
$70k-$75k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent and 5–10 years related experience required; program coordination, communication, customer service, Microsoft Office, problem-solving, and business-function knowledge. Master's and online learning experience preferred.
Microsoft Office Suite, Microsoft Excel, Zoom, CRM, Google Drive, SmartSheet, Learning Management Systems (LMS), Canvas, Intrepid, Blackboard, Cvent
1w
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Senior Customer Education Manager, Live Programs
Chicago, Illinois, United States
$141k-$168k/yr HybridFull Time
8+ YOERequires 8+ years of training experience, including 3–5 years in SaaS or technology, professional services or customer success experience, adult learning expertise, content design, executive presentation, and program management skills.
3w
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Customer Service Manager
Tinley Park, Illinois, United States
$34-$42/hr OnsiteFull Time
3+ YOEHigh school diploma, minimum 3 years supervisory experience, strong customer service, ADA knowledge, Trapeze scheduling experience, ability to work flexible schedules, and ability to pass drug screen/background check; must be authorized to work in the U.S. without sponsorship.
Trapeze
2mo
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Customer Technical Program Manager
Dallas or Phoenix or Atlanta or Salt Lake City or Chicago or Dulles
$110k-$150k/yr OnsiteFull Time
5+ YOEBachelor's in construction management/engineering (or equivalent), 5+ years project/design management in data center environments preferred, advanced Excel/AutoCAD, strong communication, ability to interpret construction drawings, travel up to 25%.
Microsoft Project, Prolog, Procore, BIM 360, CAD, Bluebeam, Microsoft Excel, AutoCAD
2w
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Sr. Customer Solutions Manager, Scale CSM
Austin or Chicago
$154k-$208k/yr OnsiteFull Time
7+ YOEBachelor's degree in STEM or related field, 7+ years leading technical programs, 4+ years customer-facing experience, and ability to travel up to 30%; PMP or Agile certification preferred.
AWS, Amazon Web Services (AWS), SAFe
1d
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Principal Customer Success Manager
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yr RemoteFull Time
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.
3w
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Customer Account Manager
Chicago or Dallas
$123k-$137k/yr RemoteFull Time
5+ YOE5+ years in customer success/technical account management or professional services in SaaS; program-management experience; proficiency with Salesforce, Gainsight, Jira; strong executive and technical communication; B.S. or equivalent experience.
Salesforce, Gainsight, Jira
2mo
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Customer Care Area Manager
Plainfield or Schaumburg
$65k-$120k/yr OnsiteFull Time
5+ YOE5+ years project management and customer service experience in construction/homebuilding; knowledge of building codes, blueprints, carpentry, and failure analysis; valid driver's license and clean driving record; intermediate to advanced Microsoft Office/Excel skills; ability to lift >50 lbs.
Microsoft Office, Microsoft Excel
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
2w
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Customer Success Manager (Scaled & Digital)
Chicago or Dallas or Boston
$99k-$110k/yr RemoteFull Time
Experience managing 40+ accounts, analyzing usage data, delivering digital customer success programs, facilitating webinars, managing multiple programs autonomously, and collaborating cross-functionally. Commercial real estate technology knowledge is preferred.
Product University, Daily Pay
2mo
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Customer Onboarding Manager (BE)
Ghent or Limburg or London or Chicago or Belgium or Europe
FieldFull Time
Experience in transport/logistics operations or SaaS implementation, ability to configure TMS and deliver training, fluent Dutch and English, valid driver’s license, regular travel across Belgium.
Transport Management Platform (TMS)
4d
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Scaled Customer Success Manager, NA
Chicago or United States or Canada
$63k-$75k/yr HybridFull Time
5+ YOERequires 5+ years in customer success, account management, or large-program strategy; experience managing 80–200+ accounts, driving retention and expansion, CRM use, Planhat, cloud and on-premise environments, and data-driven operations.
Planhat, Salesforce
1mo
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Manager, Duty Drawback & Trade Recovery Programs
Fond du Lac or Mettawa
$103k-$144k/yr HybridFull Time
7+ YOEBachelor's in supply chain/business/finance/international trade,7+ years duty drawback/customs compliance experience,3+ years preparing U.S. drawback claims,ACE and customs entry analysis,Duty Drawback Software,advanced Excel,project leadership.
ACE, Duty Drawback Software, Microsoft Excel, SAP, Power BI, SQL
2w
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Program Manager, Customer Success Efficiency and Scale
Atlanta or Chicago
OnsiteFull Time
5+ YOERequires 5+ years in product or program management, business operations, consulting, or related work; product ownership, cross-functional delivery, analytical problem-solving, communication, and AI tool proficiency.
AI
2w
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Customer Enablement Delivery Manager
Rolling Meadows or Temple Terrace
$95k-$165k/yr HybridFull Time
4+ YOEBachelor's degree or 4+ years' experience; 4+ years relevant experience building scalable digital education, automated learning, in-app guides, and data-driven customer enablement programs.
Pendo, WalkMe, Skilljar, Docebo, Absorb, Learning Management Systems (LMS)
3w
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Implementation Manager- Customer Care Transformation
Downers Grove, Illinois, United States
$86k-$119k/yr OnsiteFull Time
5+ YOE5+ years in customer care, operations, process improvement or implementation; SOP ownership, change management, KPI/reporting, strong analytical and communication skills; located in Downers Grove, IL.
Salesforce, Oracle, Tableau, Power BI, OAC
1d
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Program Manager
Woodridge, Illinois, United States
$130k-$150k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree required; 10+ years related experience including 5+ years in program management. Requires cross-functional leadership, complex program delivery, budgeting, risk management, and customer stakeholder experience.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Project, Microsoft PowerPoint, Enterprise Resource Planning (ERP) systems, Product Lifecycle Management (PLM) software, project management tools
15h
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Customer Success Manager
Lisle, Illinois, United States
$120k-$150k/yr OnsiteFull Time
5+ YOEBachelor’s degree in business, engineering, communications, or related field; 5+ years in customer success, technical account, program management, or related roles; experience with complex accounts and cross-functional technical or operations teams.
Enterprise Resource Planning (ERP), Product Lifecycle Management (PLM), SAP, Teamcenter, Vendor Managed Inventory (VMI)
3mo
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Technical Program Manager - Customer Platforms & D365
Chicago, Illinois, United States
HybridFull Time
12+ YOEEnterprise tech program leadership; D365, digital platforms, CRM integrations; Agile/SAFe delivery; 12+ years preferred.
Dynamics 365, CRM, Agile, SAFe, Delivery governance
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