197 customer relationship manager jobs at 131 companies in Webster, MA
1mo
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Capital Sales - Customer Relationship Manager - Capital
Buffalo or Boston or Miami or San Francisco or Detroit or Dallas or Los Angeles or Chicago or Las Vegas or New York or Houston or Atlanta
$62k-$74k/yr OnsiteFull Time
2+ YOE2+ years in finance services,5+ years in customer service/sales; bachelor’s preferred; automotive experience desired; strong communication, sales, portfolio management and risk mitigation skills; CRM and analytics experience required.
Google Products, Salesforce
2d
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Sr. Relationship Manager (US)
Boston, Massachusetts, United States
$160k-$240k/yr OnsiteFull Time
10+ YOEUndergraduate degree and 10+ years of relevant experience required, with commercial banking, business development, credit decisions, financial analysis, negotiation, and customer relationship expertise.
1w
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Client Relationship Manager
Irving or Rockland
$31-$41/hr RemoteFull Time
1+ YOERequires 1+ year of lender-placed or insurance tracking experience, lending institution clients, customer support experience, strong communication, organization, problem-solving, and independent remote work skills.
BlueCross BlueShield of Illinois, VSP
2mo
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Customer Relationship Management Lead - U.S. Office Lab Plant
Waltham, Massachusetts, United States
HybridFull Time
10+ YOEBachelor's degree required (advanced preferred), 10+ years experience in business partnering/program management/real estate, proven executive influencing, multi-asset experience, strong communication and prioritization skills.
Smartsheet
3d
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Customer Success Manager
Detroit or Boston
HybridFull Time
3+ YOERequires 3–5+ years in customer success, account management, or a technical customer-facing role; manufacturing or robotics knowledge; CRM proficiency; strong communication and relationship management skills; travel willingness.
HubSpot, Siemens Process Simulate, Roboguide, Resolver, SaaS
2w
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Customer Success Manager
Boston or New York City
HybridFull Time
8+ YOERequires 8+ years in customer success, relationship management, or account strategy within investment operations technology or financial services, plus institutional account growth expertise and executive communication skills.
HubSpot, Gong
2mo
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Customer Success Manager
Boston, Massachusetts, United States
HybridFull Time
3+ YOEBachelor's or equivalent, 3+ years in customer success or related B2B SaaS role, experience managing commercial accounts, familiarity with CRM/Customer Success tools, strong communication and strategic relationship skills, hybrid work (3 days onsite).
Gainsight, Salesforce, Totango, ChurnZero, CRM, Microsoft Copilot, ChatGPT, Claude
3d
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Customer Experience Manager
Somerville or Reston
$60k-$68k/yr HybridFull Time
1+ YOEBachelor's degree in a relevant field and 1+ year in customer support or customer-facing work. Requires strong communication, problem-solving, relationship-building, cross-functional collaboration, and customer-centric skills.
CRM, email, Salesforce, GetFeedback, API, Elasticsearch, Python
2mo
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Customer Success Manager
Boston or United States
$80k-$95k/yr RemoteFull Time
Experienced relationship manager who drives client retention, digital adoption, and portfolio growth; proficiency with Salesforce and Microsoft Office; background in billing/payments or SaaS preferred.
Salesforce, Microsoft Office
1w
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Sr Customer Success Manager
Boston or New York City or Washington
$120k-$179k/yr HybridFull Time
5+ YOERequires 5+ years managing large healthcare enterprise relationships, customer success, sales, or software consulting; SaaS experience, communication skills, bachelor's degree or equivalent, and up to 30% travel.
SaaS, Workday, Oracle, SAP, PeopleSoft
1mo
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Customer Success Manager, West
Cambridge or Oregon or Idaho or Nevada
$95k-$110k/yr RemoteFull Time
5+ YOE5+ years customer success experience in education/edtech or school-based mental health preferred; 2+ years working in or around K-12; strong project management, communication, and stakeholder relationship skills; clinical license is a plus.
Google Sheets, Google Slides, Salesforce, Zoom, Asana
2mo
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Sr. Customer Success Manager
Boston, Massachusetts, United States
$85k-$157k/yr HybridFull Time
5+ YOE5+ years in customer success or related roles with enterprise customers; strong relationship building, cross-functional collaboration, consultative support, metrics-driven, and ability to travel about once a month.
Hi Marley
1mo
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Customer Success Manager II
Cambridge, Massachusetts, United States
$74k-$120k/yr OnsiteFull Time
3+ YOE3+ years driving solution-oriented client engagement, project management with multiple stakeholders, senior-level relationship building, strong communication, commercial mindset, and comfort with AI and internal systems.
3mo
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Sr. Customer Success Manager
Waltham, Massachusetts, United States
$96k-$138k/yr HybridFull Time
6+ YOE6+ years in fast-paced SaaS client services with relationship management and expansion; strong PM skills; adept presenter and communicator; Proficient in Google Suite, ChurnZero, Salesforce; able to work in a fast-paced startup.
Google Suite, ChurnZero, Salesforce, Microsoft Office, Outlook, Excel, Word, PowerPoint
2w
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Senior Customer Success Manager - Moveworks
Waltham, Massachusetts, United States
$102k-$159k/yr RemoteFull Time
5+ YOERequires 5+ years in account management, implementation, or software/SaaS sales; enterprise deployment experience; technical solution communication; executive relationship building; and a bachelor's degree.
SaaS
1w
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Customer Success Manager
Burlington or Massachusetts
RemoteFull Time
5+ YOERequires 5+ years in customer success, account management, strategic accounts, or enterprise SaaS, with executive relationship management, renewals, expansion, retention targets, strong business acumen, and communication skills.
Connected Workforce Software, MES, CMMS
2w
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Senior Customer Success Manager - Moveworks
Waltham, Massachusetts, United States
$102k-$159k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience, technical solution skills, executive relationships, and 10–25% travel required.
SaaS, Large Language Models (LLMs), ServiceNow, Microsoft
1w
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Sr. Customer Success Manager
Atlanta or Groton
HybridFull Time
2+ YOERequires 2–4 years of related experience, a bachelor's degree, strong analytical, problem-solving, communication, organization, relationship-building, and multitasking skills.
Microsoft Office 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce
3mo
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Customer Engagement Manager FMS
Norton, Massachusetts, United States
$60k-$75k/yr FieldFull Time
2+ YOEManage assigned accounts, meet sales quotas, develop customer relationships, bachelor's degree or equivalent, 2+ years customer service and sales experience, frequent travel.
CRM
1mo
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Senior Customer Success Manager
Boston, Massachusetts, United States
$90k-$105k/yr HybridFull Time
5+ YOE5+ years in SaaS customer success or account management with renewals, upsell experience; strong relationship, negotiation, and organizational skills; experience with Salesforce and customer-success tools.
Salesforce, Gong.io, Outreach, Catalyst
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