193 customer success manager jobs at 141 companies in Webster, MA
16h
Save
Mark Applied
Hide
Customer Success Manager
Lisbon or Portugal or Boston or Sydney
€32k-€38k/yr RemoteFull Time
3+ YOERequires 3–5 years in customer success, consulting, technical account management, or equivalent; measurable customer outcomes, SaaS experience, customer success tools, complex account management, cross-functional collaboration, and data fluency.
Salesforce, Gemini
2mo
Save
Mark Applied
Hide
Customer Success Manager
Boston, Massachusetts, United States
HybridFull Time
3+ YOEBachelor's or equivalent, 3+ years in customer success or related B2B SaaS role, experience managing commercial accounts, familiarity with CRM/Customer Success tools, strong communication and strategic relationship skills, hybrid work (3 days onsite).
Gainsight, Salesforce, Totango, ChurnZero, CRM, Microsoft Copilot, ChatGPT, Claude
1mo
Save
Mark Applied
Hide
Customer Success Manager
Boston, Massachusetts, United States
$90k-$110k/yr OnsiteFull Time
3+ YOE3+ years SaaS customer success/onboarding experience; full-lifecycle customer management, strong communication, data-driven with CRM and reporting tooling familiarity.
2w
Save
Mark Applied
Hide
Manager, Customer Success
Cambridge, Massachusetts, United States
$108k-$115k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent; 5+ years of customer success or sales experience; 2+ years managing customer-facing teams of 3+; SaaS or insurance experience preferred.
EverQuote Pro
19h
Save
Mark Applied
Hide
Customer Success Manager
Detroit or Boston
HybridFull Time
3+ YOERequires 3–5+ years in customer success, account management, or a technical customer-facing role; manufacturing or robotics knowledge; CRM proficiency; strong communication and relationship management skills; travel willingness.
HubSpot, Siemens Process Simulate, Roboguide, Resolver, SaaS
1w
Save
Mark Applied
Hide
Customer Success Manager
Boston, Massachusetts, United States
OnsiteFull Time
3+ YOE3–5+ years in customer success, account management, or implementation; SaaS and retail, wholesale, or fashion technology experience preferred; requires project management, communication, empathy, organization, and multi-account management.
HubSpot, Jira, Zendesk
2mo
Save
Mark Applied
Hide
Customer Success Manager
Boston or Somerville
$130k-$155k/yr OnsiteFull Time
4+ YOE4+ years in Customer Success with multi-client management, onboarding, QBRs, data-driven, growth mindset, AI-first approach, strong communication.
1mo
Save
Mark Applied
Hide
Customer Success Manager
New York City or Boston
HybridFull Time
Experience in customer success/account management with a track record driving adoption and outcomes; strong communication and data storytelling; comfortable with ambiguity in an early-stage environment.
Shopify
3w
Save
Mark Applied
Hide
Customer Success Manager
Hudson, Massachusetts, United States
$120k-$140k/yr OnsiteFull Time
5+ YOE5+ years in customer success/account management in industrial or IT/OT environments; renewals and managed services experience; working knowledge of networking and industrial control systems; Six-Sigma Green Belt; strong communication and leadership.
Rockwell, Schneider, Aveva, KMS
1mo
Save
Mark Applied
Hide
Customer Success Manager
Boston or New York
HybridFull Time
4+ YOE4–8 years client-facing campaign or customer success experience; strong project management; HubSpot, Google Suite, Gong, Zoom, Slack familiarity; bachelor's degree preferred.
HubSpot, Google Suite, Gong, Zoom, Slack
2w
Save
Mark Applied
Hide
Customer Success Manager
Boston or New York City
HybridFull Time
8+ YOERequires 8+ years in customer success, relationship management, or account strategy within investment operations technology or financial services, plus institutional account growth expertise and executive communication skills.
HubSpot, Gong
2mo
Save
Mark Applied
Hide
Customer Success Manager
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
CRM
2w
Save
Mark Applied
Hide
Customer Success Manager
Canton, Massachusetts, United States
HybridFull Time
3+ YOE3+ years customer success or managed services experience in MSP/IT/SaaS, strong executive communication, ability to run business reviews, create SOPs, analyze operational metrics; experience with Salesforce, ConnectWise, BrightGauge, Microsoft Office.
Salesforce, ConnectWise, BrightGauge, Microsoft Office
4w
Save
Mark Applied
Hide
Customer Success Manager
Boston, Massachusetts, United States
$90k-$110k/yr HybridFull Time
3+ YOE3-5 years in customer success or SaaS, experience with CRM/CS tools, onboarding and expansion, strong communication and presentation skills, technical aptitude, proficient with MS Office.
Salesforce, Gainsight, Vitally, Microsoft Office
3mo
Save
Mark Applied
Hide
Senior Customer Success Manager
Burlington, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years in Customer Success, Consulting, or technical account management; strong communication; ability to manage multiple priorities; experience with strategic relationships; Bachelor's degree (Masters preferred).
1w
Save
Mark Applied
Hide
Inside Customer Success Manager
Boston, Massachusetts, United States
$80k-$100k/yr HybridFull Time
2+ YOERequires 2–3+ years in customer success, account management, or business development in software, with SaaS adoption, technical aptitude, executive communication, customer presentation, organization, and English fluency.
Customer Relationship Management (CRM)
2w
Save
Mark Applied
Hide
Senior Customer Success Manager
Cambridge or Massachusetts
RemoteFull Time
5+ YOERequires 5+ years in customer success, consulting, partnerships, account management, or implementation within pharmaceutical, biopharma, biotech, or life sciences industries, plus drug development and portfolio management knowledge.
AI/ML, HubSpot
1mo
Save
Mark Applied
Hide
Customer Success Manager - Boston
Boston, Massachusetts, United States
$110k-$135k/yr OnsiteFull Time
5+ YOE5+ years in customer success or account management in B2B software; renewal ownership; executive presence; Salesforce proficiency; ability to interpret product usage and drive outcomes.
Salesforce, Gainsight
1mo
Save
Mark Applied
Hide
Manager of Customer Success
Washington D.C. or Boston or Indianapolis or New York or San Francisco
HybridFull Time
8+ YOE5+ Mgmt5+ years managing customer success teams, 8+ years in localization/LSP industry, experience with AI and technical integrations, expertise in CS metrics (NRR, CSAT), strong communication and cross-functional collaboration.
Adobe Experience Manager, Webflow, Salesforce, GitHub, Google Drive
1w
Save
Mark Applied
Hide
Sr Customer Success Manager
Boston or New York City or Washington
$120k-$179k/yr HybridFull Time
5+ YOERequires 5+ years managing large healthcare enterprise relationships, customer success, sales, or software consulting; SaaS experience, communication skills, bachelor's degree or equivalent, and up to 30% travel.
SaaS, Workday, Oracle, SAP, PeopleSoft
Explore Jobs