120 customer engagement manager jobs at 94 companies in Webster, MA
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
2mo
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Customer Engagement Manager FMS
Norton, Massachusetts, United States
$60k-$75k/yr OnsiteFull Time
2+ YOESales and account management, negotiation, and leasing knowledge; 2+ years experience in customer service and selling to customers; Bachelor’s degree or equivalent.
CRM, Sales Process, Leasing
2mo
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Customer Engagement Manager FMS
Norton, Massachusetts, United States
$60k-$75k/yr FieldFull Time
2+ YOEManage assigned accounts, meet sales quotas, develop customer relationships, bachelor's degree or equivalent, 2+ years customer service and sales experience, frequent travel.
CRM
1w
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Engagement Manager, Strategic
New York City or San Francisco or Boston or London or Singapore
$110k-$180k/yr OnsiteFull Time
6+ YOERequires 6+ years serving enterprise customers in customer success, account management, or consulting; complex engagement ownership, executive communication, analytics, project management, mentoring, and search or marketing experience.
ChatGPT, Perplexity, Google AI Mode
4w
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Engagement Manager
Cambridge, Massachusetts, United States
$170k-$220k/yr OnsiteFull Time
5+ YOE5+ years owning ambiguous customer-facing delivery; product mindset; technical aptitude with APIs and data; executive communication; experience using AI tools (Claude).
Claude
1mo
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Lead, Customer Engagement
Dublin or New York City or Los Angeles or Boston
$97k-$146k/yr HybridFull Time
5+ YOEBachelor's degree and 5–7 years of retail, advertising, or marketing experience. Requires Excel, Word, PowerPoint, and Acrobat skills, project coordination, communication, research, analysis, and time management.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Adobe Acrobat
1w
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
2mo
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gTech Ads Engagement Manager
New York or Atlanta or Cambridge or Chicago or Los Angeles or Playa Vista or Seattle or San Francisco or Sunnyvale
$140k-$205k/yr OnsiteFull Time
8+ YOEBachelor's degree or equivalent experience; 8+ years in project management or customer-facing roles; experience translating technical concepts to non-technical audiences; knowledge of media, web/cloud technologies, and data infrastructure; strong communication and stakeholder management skills.
1mo
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Customer Support & Social Engagement Specialist
Boston, Massachusetts, United States
HybridFull Time
1+ YOEBachelor's degree required; 1-2 years community management, social care, or customer support experience preferred. Strong written communication, judgment for escalation, attention to detail, and ability to follow tagging/workflow processes.
HubSpot, Sprinklr, Spotify, Instagram, TikTok, YouTube, Facebook, LinkedIn, Threads, Zendesk, Kustomer, Sprout, Brandwatch, Help Scout
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Customer Engagement Manager, Meal Programs (Remote)
Boston or United States
$95k-$130k/yr HybridFull Time
5+ YOE5+ years in consultative sales/account management in B2B/SaaS/marketplace; proven retention track record; Salesforce experience; strong relationship-building, organization, and data-informed skills; willingness to travel ~25%.
Salesforce
3w
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Client Engagement Manager
Burlington or United States or Leawood or Georgia or Illinois or Texas
$85k-$121k/yr RemoteFull Time
5+ YOEBachelor's degree,5+ years client-facing experience,platform expertise,training and content creation skills,commercial operations experience,analytical and strategic thinking,ability to travel up to 25%,self-driven remote work approach.
StaffGarden, Grow, Roots, Office365, HubSpot, LMS, MixPanel, Co-Pilot, ChatGPT
3mo
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Oliver Wyman – Customer Innovation & Growth – Payments Practice – Associate/Engagement Manager
New York or Boston or Washington or San Francisco or Toronto
$190k-$240k/yr HybridFull Time
Experience in payments consulting; leads projects and teams; strong communication and client relationship skills; US work authorization required.
2w
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Engagement Coordinator
Westerly, Rhode Island, United States
$17-$18/hr OnsiteFull Time
Provide excellent customer experience, train and mentor associates, oversee register operations, maintain cash controls and merchandising standards; high school preferred; retail or coordinator experience preferred.
4w
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Customer Service Manager
Northampton, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ years supervisory experience in retail grocery preferred; strong leadership, communication, multitasking, and customer service skills; ability to manage budgets, labor relations, and community engagement.
3mo
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Oliver Wyman – Customer Innovation & Growth – Payments Practice – Associate/Engagement Manager
New York or Boston or Washington or San Francisco or Toronto
$190k-$240k/yr HybridFull Time
Unrestricted US work authorization; hybrid work; 190k-240k base; US-based office locations.
2mo
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Customer Success Manager
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
CRM
1mo
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Customer Service Manager
Coventry, Rhode Island, United States
OnsiteFull Time
1+ YOE1+ Mgmt1-3 years supervisory experience (retail grocery preferred); leadership and people development skills; ability to manage Front End, Online Pick-up and Cash Office; strong communication, multitasking, budgeting and community engagement skills; flexible hours including weekends and holidays.
1mo
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Customer Success Manager II
Cambridge, Massachusetts, United States
$74k-$120k/yr OnsiteFull Time
3+ YOE3+ years driving solution-oriented client engagement, project management with multiple stakeholders, senior-level relationship building, strong communication, commercial mindset, and comfort with AI and internal systems.
1w
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Catering & Community Engagement Manager - Miss Porter
Hartford, Connecticut, United States
$70k-$80k/yr OnsiteFull Time
3+ YOERequires 3+ years in hospitality, food and beverage management, or catering; leadership and staff training experience; project management, communication, Microsoft Office, and customer-facing skills. Associate degree preferred.
Catertrax, Spoonfed, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
3w
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Attorney-Customer Success Manager Large Law Accounts (Legal Tech)
Boston, Massachusetts, United States
$72k-$119k/yr RemoteFull Time
JD required; experience with law firms or legal tech, customer success or account management background, familiarity with legal workflows and AI, skilled in stakeholder engagement and change management.
Salesforce, Gong, Seismic, Tableau
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