32 customer retention manager jobs at 29 companies in Blanco, TX
2w
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Customer Relations and Retention Manager, Executive Team
Austin, Texas, United States
$76k-$84k/yr OnsiteFull Time
GFiber: An Alphabet providing fiber internet and webpass services to homes and businesses across the United States.
5+ YOE3+ Mgmt5+ years ISP operations, 3+ years leading customer-facing teams; experience with escalation management, data analysis, KPI development; willingness to work nights/weekends and participate in on-call rotation.
SQL, Google Sheets, Microsoft Excel
2mo
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Customer Retention Specialist - State Farm Agent Team Member
Boerne, Texas, United States
$55k-$75k/yr OnsiteFull Time
Customer service-focused role requiring strong communication, organization, and licensing in Property & Casualty; ability to refer sales opportunities; prior CS or account management preferred.
1mo
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Customer Retention Specialist - State Farm Agent Team Member
Austin, Texas, United States
$37k-$45k/yr OnsiteFull Time
Customer service or account management experience preferred; strong interpersonal, communication, and problem-solving skills; detail-oriented; must obtain applicable state insurance licenses.
4d
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Customer Success Manager
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
AI, GPU
2mo
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Director, Loyalty and Retention
Austin or Texas
OnsiteFull Time
8+ YOE3+ Mgmt8+ years in loyalty/retention/CRM or customer growth roles, 3+ years people leadership, experience launching or scaling loyalty programs, strong analytics, cross-functional partnership, and executive communication.
CDP, CRM
1w
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Sales and Account Retention Representative
San Antonio, Texas, United States
OnsiteFull Time
High school diploma or equivalent; strong English communication; call-center sales and retention skills; ability to use billing, account management, and order entry systems; customer-focused and metric-driven.
1w
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Sr. Customer Success Manager
United States or San Francisco or Austin or New York City
$120k-$153k/yr RemoteFull Time
3+ YOERequires 3–5 years in customer success, customer experience, or enterprise SaaS, including 3 years customer-facing; enterprise retention and expansion experience; CRM and SaaS metrics knowledge.
Salesforce, HubSpot, Planhat, Gainsight, SaaS, CRM, NRR, NPS, QBRs
2mo
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Strategic Customer Success Manager
Minneapolis or Eau Claire or Austin
$65k-$149k/yr HybridFull Time
5+ YOE5+ years managing enterprise accounts; 1+ year with Apple products; strong communication with technical and nontechnical stakeholders; CRM tools experience; cross-functional collaboration; ability to drive adoption and retention.
Gainsight, Salesforce, Jamf Pro
1mo
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Customer Success Manager
Austin, Texas, United States
$75k-$85k/yr RemoteFull Time
2+ YOE2+ years in customer success or account management with mid-market/enterprise clients, proven revenue retention and adoption results, strong presentation and communication skills, Salesforce/CRM experience.
SalesForce, CRM, Electronic Health Record
2mo
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Customer Success Manager
Tampa or Austin or Dallas or North America
HybridFull Time
2+ YOE2–5 years in SaaS customer success or account management with proven retention and renewal ownership; experience in onboarding, upsell/expansion, product feedback, strong communication, relationship-building, and technical curiosity.
Aether, Virtual Tours
2mo
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Customer Experience Manager
Austin, Texas, United States
OnsiteFull Time
3+ YOE3+ years in customer success/account management or sales, 2+ years industry experience preferred, Bachelor's degree or professional qualification, strong SaaS retention and value-selling skills, networking knowledge, project management and cloud implementation experience; French or German preferred.
LLMs, CRM
3w
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Customer Success Manager
United States or Austin
$150k/yr RemoteFull Time
3+ YOE3+ years global account management with technology/SaaS; experience with cybersecurity/DNS preferred; track record in retention and expansion; ability to influence decision makers; travel availability; meet KPIs.
Clari, Salesforce, Gainsight
1mo
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Customer Success Manager, Channel
Austin, Texas, United States
HybridFull Time
3+ YOE3+ years working with channel partners/VARs/MSPs, strong communication and analytical skills, contract negotiation, partner enablement, sales/retention focus.
4d
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Customer Success Representative
Austin, Texas, United States
$20-$24/hr OnsiteFull Time
1+ YOERequires 1+ year in customer success, account management, or client-facing B2B roles; retention and renewal experience; CRM/CSM proficiency; data analysis; strong communication; and organized follow-through.
CRM, CSM platforms, HubSpot, Salesforce, Gainsight, ChurnZero
1mo
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Director of Customer Success
Austin, Texas, United States
OnsiteFull Time
8+ YOE4+ Mgmt8+ years in customer success/account management with 4+ years leading CS teams; experience owning retention and expansion metrics; data-driven, able to build scalable CS processes and present to executives.
1mo
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Director, Customer Success (Renewals Ownership Required)
Holmdel or Raleigh or Denver or Austin or Philadelphia or Chicago
$160k-$180k/yr HybridFull Time
7+ YOEBachelor's degree, 7+ years in customer success or similar leadership, proven retention results, strong strategic leadership, communication, CRM/tool proficiency, and data-driven decision-making.
1mo
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Customer Success Specialist
Austin, Texas, United States
OnsiteFull Time
Own customer relationships and onboarding, monitor account health and product adoption, manage retention/renewals/expansions and upsells; strong communication, presentation, time management, and data-driven decision skills; experience with executive contacts.
YouTube, LinkedIn, Facebook, Instagram, TikTok
2mo
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9Round Studio Manager
Austin, Texas, United States
$40k-$52k/mo OnsiteFull Time
Manage staff, recruitment, onboarding, training, scheduling; drive sales and membership retention; ensure customer service and studio operations.
1mo
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Account Manager
Austin, Texas, United States
$150k-$225k/yr HybridFull Time
5+ YOE5+ years managing complex SaaS accounts, proven retention and expansion track record, CRM and customer success platform experience, strong communication and strategic account planning skills.
Salesforce, Gainsight
1mo
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Account Manager, Healthcare
New York City or Washington or Nashville or Austin or McLean or Mountain View or Tampa or United States
$233k-$300k/yr RemoteFull Time
5+ YOE5+ years in account management or customer success in healthcare technology/SaaS; proven retention, expansion, and renewal performance; executive relationship building; knowledge of EMR ecosystems; experience with IAM, cybersecurity, and AI tools.
Electronic Medical Records (EMR), Epic, Oracle, eCW, Meditech, IAM, AI tools
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