20 customer retention manager jobs at 14 companies in Gainesville, GA
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Customer Success Manager
Richmond or Washington or Atlanta
RemoteFull Time
GenLogs: Provides truck intelligence data through a nationwide sensor network.
4+ YOE4+ years in customer success or account management, B2B SaaS experience, mid-market portfolio management, strong analytical and communication skills, experience driving retention, adoption, expansion and creating customer reporting.
Incident IQ: Workflow management software for K-12 school district operations.
5+ YOE2+ Mgmt5+ years in Customer Success or Account Management (2+ years people management); proven retention and account growth; experience with CRM/CS platforms; strong leadership, communication, and data-driven skills.
Flowable: Provides intelligent business process automation and workflow orchestration software.
6+ YOE6+ years in customer success/account management/solution consulting at a SaaS vendor; proven adoption, retention, and expansion track record; strong executive communication and analytical skills; experience with BPM/DPA/Case Management preferred.
DoceboNASDAQ: DCBO: Cloud platform for enterprise learning management and training delivery.
3+ Mgmt3–5 years leading customer-facing teams, bachelor’s degree or equivalent, strong communication, able to travel up to 25%, experience driving retention, upsell, and customer growth.
Finastra: Develops software for global retail and transaction banking.
Proven enterprise SaaS customer success/account management experience, people leadership, portfolio management, retention/renewal delivery, experience in financial services or lending, familiarity with Loan IQ and SaaS transformations.
San Francisco or Atlanta or Boston or Chicago or Dubuque or Dallas or Pune
$90k-$100k/yrOnsiteFull Time
OpenGov: Provides enterprise resource planning software to local government agencies.
1.5+ YOE1.5+ years SaaS customer success/account management experience, ability to manage a large book of business (50+ accounts), retention and renewal ownership, commercial acumen, analytics-driven risk mitigation, excellent communication.
TriNetNYSE: TNET: Provides human resources solutions for small and midsize businesses.
10+ YOE10+ years in customer/retention marketing with team leadership; Bachelor's degree or equivalent; experience with customer segmentation, referral and loyalty programs, analytics, CRM and marketing automation; strong communication and strategic skills.
Moneypenny: Provides outsourced telephone answering and live chat services.
Owning client relationships post-onboarding, driving product adoption and retention, managing multiple accounts, communicating with stakeholders including executives, using data to identify risk and support renewals, and collaborating cross-functionally.
Landmark Automotive Group: Automotive dealership group selling new and used vehicles.
5+ YOEMinimum 5 years dealer management experience, strong sales leadership and training skills, focus on customer retention/CSI, ability to set forecasts and coach sales staff.
Life TimeNYSE: LTH: Operates premium athletic country clubs and lifestyle resorts.
3+ YOE3+ MgmtLead and develop the membership concierge team, drive new member acquisition and retention, manage schedules and budgets, require 3+ years managerial/customer service/sales experience and CPR/AED certification within 30 days.
OS National: Provides national title insurance and real estate escrow services.
10+ YOE10+ years in sales/business development or client management in title, mortgage, or real estate; track record in customer retention and revenue growth; experience building and leading sales/account teams; familiarity with RESPA and title regulations; willing to travel ~40–50%.
TitanCorpBahrain Bourse: INVCORP: A vertically integrated multifamily real estate investment and management firm.
Responsible for leasing apartments, resident retention, customer service, application processing, property inspections; must pass drug screen and possess a valid driver's license. Experience with Knock, Onesite, and AIRM preferred.
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
3+ YOEProfessional commercial sales role requiring automotive parts/system knowledge, customer retention and growth, supervisory support, driver dispatching, POS/inventory system use, and ASE P2 (preferred). High school/GED required.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems, inventory systems, GAS2