777 customer service lead jobs at 313 companies in Berkeley, IL
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Customer Service Lead
Rosemont, Illinois, United States
$110k-$130k/yrOnsiteFull Time
Culligan: Provides water softening and filtration solutions for homes and businesses.
4+ YOE4+ years customer service/contact center experience; experience with CRM; escalation management, coaching, analytics, and strong communication and organizational skills.
Culligan: Sells water treatment products and services for homes and businesses.
4+ YOE4–6 years customer service or contact center experience, CRM/platform experience, escalation management, coaching and communication skills; bachelor\u0002s preferred.
Uline: Distributor of shipping, packaging, and industrial supplies.
3+ YOE2+ MgmtRequires a high school diploma or equivalent, 3+ years of customer service experience, and effective communication skills; leadership experience and a bachelor's degree are preferred.
Uline: Distributes shipping, industrial, and packaging materials across North America.
3+ YOE2+ MgmtHigh school diploma or equivalent and 3+ years of customer service experience required; bachelor's degree and 2+ years of leadership or supervisory experience preferred.
Mixam: Online platform for custom printing and book manufacturing services.
Proven customer service leadership with supervisory or mentoring experience, strong communication and conflict-resolution skills, proficiency with Microsoft Office, and ability to manage team performance and escalations.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOE2+ years retail experience, leadership preferred; full-time availability with evenings/weekends/holidays; computer and POS proficiency; strong communication and organizational skills; able to lift up to 50–100 lbs.
PetSmart: Retailer of pet supplies and provider of animal care
2+ years retail/customer service experience required; leadership preferred. Full-time availability including evenings, weekends, holidays. Proficiency with computer applications and POS; strong communication and organizational skills.
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma or equivalent, valid driver's license, and 3–5 years of service industry experience. Requires automotive service knowledge, customer service, mentoring, conflict resolution, and problem-solving skills.
Fortune Fish & Gourmet: Distributes and processes fresh seafood and specialty gourmet foods.
Proven phone-based customer service experience, high school diploma or equivalent, advanced English verbal skills, strong PC and Microsoft Office proficiency, ERP experience preferred.
Microsoft Office, Enterprise Resource Planning (ERP)
Faerch Group: Manufacturer of high-quality sustainable food packaging solutions.
1+ YOEBachelor's degree or 1–2 years related experience; experience with ERP and quality systems preferred; ability to calculate SPCs, strong attention to detail, communication, organization, and basic math skills.
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yrFieldTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
Novolex: Manufacturer of food, beverage, and specialty packaging solutions.
Process customer orders, review lead-times and availability, liaise with internal teams, and develop account relationships. BA/BS preferred or HS plus manufacturing customer service experience; strong communication and attention to detail.
Customer Service Team Lead (Short-Term Rental (STR) Program)
Chicago, Illinois, United States
OnsiteFull Time
Priwils: Provides technology consulting and custom software for government agencies.
7+ YOE7+ MgmtRequires 7–10 years in customer service, logistics, or call centers with supervisory experience; rental, fleet, or equipment agency experience; Microsoft Office, Excel, Adobe Acrobat, SAM.gov, FPDS.gov, and MySQL Workbench proficiency.
Microsoft Office, Microsoft Excel, Adobe Acrobat, SAM.gov, FPDS.gov, Google Drive, WebSTR, Electronic Data Management System (EDMS), MySQL Workbench
AtkoreNew York Stock Exchange: ATKR: Manufactures electrical conduit, cable management, and infrastructure products.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years leading customer service teams, CRM experience, Microsoft Office skills, strong communication, problem-solving, and project management abilities.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
AtkoreNYSE: ATKR: Manufactures electrical, safety, and infrastructure products for construction.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years of customer service experience leading teams, CRM experience, Microsoft Office proficiency, strong communication, problem-solving, multitasking, and deadline management skills.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Molly Maid of the Gold Coast and Near North: Provides professional residential house cleaning and maid services.
3+ YOE3+ years in customer service/sales; bilingual English/Spanish; strong relationship-building; leadership; proficient in Word/Excel/Outlook; able to balance multiple tasks and lead others; quick decision-making.
Word, Excel, Outlook, Web Browsers, Custom software
BSH Home Appliances: Designs and manufactures premium household and kitchen appliances.
5+ YOEAssociate degree and 5–7 years of customer service experience required; supervisory or training experience preferred, with appliance diagnostics, troubleshooting, coaching, and communication skills.
R600a, Healthcare and Dependent Care Flexible Spending Accounts (FSA), Health Savings Account (HSA), Microsoft Excel
International Motors: Manufacturer of commercial trucks, buses, and diesel engines.
5+ YOE3+ MgmtBachelor's+6yrs or Master's+5yrs or 10yrs customer service experience with minimum 3yrs lead experience; knowledge of fleet operations and dealer networks; legal authorization to work in the US.
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
SBM Management Services: Provider of commercial facility maintenance and janitorial services.
1+ YOEHigh school diploma or GED,1–2 years related experience,CPR/AED/First Aid required,ability to lift 35 lbs,forklift and valid driver’s license may be required.