1mo
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Customer Support Manager
Chicago or United States
$80k-$100k/yr RemoteFull Time
4+ YOE4+ Mgmt4+ years customer support leadership; experience building support operations, processes, SLAs; strong analytical mindset using KPIs; experience with support tools (Salesforce preferred, Talkdesk); excellent communication and people leadership.
Salesforce, Talkdesk
1mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
2mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
2d
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Customer Support Lead
Griffith, Indiana, United States
$24/hr OnsiteFull Time
3+ YOE2+ Mgmt2+ years supervising and 3+ years customer support experience; strong communication, de-escalation, coaching skills; experience with Google Workspace and support platforms.
Google Workspace, Shopify, Gorgias, ShipStation, AfterShip Returns, Agorapulse
2w
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VP, Customer Support
Atlanta or Chicago or San Antonio or Denver
$220k-$250k/yr RemoteFull Time
10+ YOE8+ Mgmt10+ years leadership in global customer/technical support, experience with 24x7 multi-tier operations, AI/automation, vendor and budget management, strong analytics and executive communication; Bachelor\u0002s required, MBA preferred.
Salesforce, Zendesk, ServiceNow, Gainsight
1mo
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Sr. Customer Support Technician
Chicago or Dallas or Atlanta or Canada
$50k-$65k/yr RemoteFull Time
2+ YOE2+ years customer support (SaaS preferred); advanced troubleshooting, case management, and documentation; excellent verbal/written communication; bilingual English/French prioritized.
3w
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Customer Support Supervisor
Geneva, Illinois, United States
$66k-$80k/yr HybridFull Time
3+ YOESupervise non-exempt team, support order fulfillment and customer service, analyze data, implement process improvements; bachelor's degree or 3-5 years related experience; strong communication and Microsoft Office skills.
Microsoft Office
1mo
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Customer Support Representative
Oak Forest, Illinois, United States
$20-$24/hr OnsiteFull Time
2+ YOEHigh school diploma/GED, 2+ years customer service experience, strong communication and time/project management, proficient in Microsoft Word/Excel/Outlook, detail-oriented and organized.
Microsoft Word, Microsoft Excel, Microsoft Outlook
3d
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Customer Support Specialist
Schaumburg or Georgia
$41k-$57k/yr HybridFull Time
1+ YOEHigh school diploma, 1+ year customer service experience in a high-volume environment, proficiency with Microsoft Office and Salesforce preferred, strong communication, math, time-management, and problem-solving skills.
Salesforce, FleetView, P2P, VIM, Microsoft Office
1mo
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Customer Support Specialist
Mokena, Illinois, United States
$24-$27/hr HybridFull Time
1+ YOEHigh school diploma, 1+ years order/account management or customer service experience; order processing, billing/invoicing, quoting experience; technical aptitude and Microsoft Office proficiency; Salesforce, AS 400, SCPQ, and SAP S/4HANA preferred.
Microsoft Office Suite, Salesforce.com, AS 400, Select Configure Price Quote (SCPQ), SAP S/4HANA
6d
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
2mo
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FSQA Customer Support Manager
Aurora, Illinois, United States
$98k-$146k/yr OnsiteFull Time
OSI Group: Global food processing providing concept-to-table solutions.
5+ YOE5+ years in the food industry; strong analytical and communication skills; SAP QM experience; MS Office proficiency; travel up to 30%; BA/BS preferred; sensory evaluation desired.
SAP, Microsoft Office
3mo
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Customer Success Manager
Chicago, Illinois, United States
$64k-$78k/yr OnsiteFull Time
Manage school implementations, onboard customers, support teachers and administrators, travel 5-7%.
CRM, Email, Video Conferencing, Dashboard
3w
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Customer Success Manager
Chicago, Illinois, United States
$60k-$70k/yr HybridFull Time
2+ YOEManage customer onboarding, training, support and renewals; 2+ years in relationship-focused roles; strong communication, data comfort, CRM experience; coachable and proactive.
HubSpot, FullStory, Slack
1mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
1w
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Client Support Manager
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$79k-$89k/yr HybridFull Time
3+ YOEBachelor's degree preferred, 3+ years building or managing client relationships, excellent communication and relationship-building skills.
1mo
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Customer Success Manager – Tableau
Chicago or Atlanta or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Journey Builder, Commerce Promotions, Sales Cloud, Service Cloud, Salesforce
3w
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Associate Customer Success Manager
Chicago or Dallas or Atlanta
$60k-$85k/yr RemoteFull Time
1+ YOE1–3 years client-facing or support experience; strong communication; familiarity with Salesforce/CRM; beginner–intermediate MS Office and Tableau; customer-first mindset and interest in AI.
Salesforce, Tableau, Microsoft Office
2mo
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Manager, Client Support NAM
Chicago or Toronto
HybridFull Time
5+ YOE2+ Mgmt5+ years in hands-on support; 2+ years in leadership; SaaS tools experience; data-driven with strong communication and cross-functional collaboration.
RSA/Symantec, SQL
2d
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Customer Success Manager, Aerospace & Defense | Manufacturing
Itasca, Illinois, United States
$125k-$140k/yr HybridFull Time
Customer-facing delivery experience, industry knowledge in Aerospace & Defense, ability to lead virtual teams, develop value metrics, support renewals, and manage executive relationships.
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