765 customer service lead jobs at 294 companies in Springfield, VA
1mo
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Retail Customer Service Lead
Alexandria, Virginia, United States
OnsiteFull Time
2+ YOE2+ years retail customer-facing experience; leadership preferred; full-time availability including evenings/weekends/holidays; computer proficiency; strong communication and organizational skills.
Point-of-Sale (POS)
1mo
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Retail Customer Service Lead
Largo, Maryland, United States
$16-$31/hr OnsiteFull Time
2+ YOE2+ years retail experience, leadership preferred; full-time availability including evenings/weekends/holidays; computer and POS proficiency; strong communication and organizational skills.
POS
3mo
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Lead Customer Service Associate
Low Moor, Virginia, United States
OnsiteFull Time
1+ YOEAt least 1 year of retail experience preferred; strong leadership and communication skills; valid state driver’s license; knowledge of food handling/safety; willing to train and grow with the company.
2w
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PT Customer Lead (539900)
Lake Ridge, Virginia, United States
OnsitePart Time
Part-time retail role supporting store customer service and retail operations; may lead shifts and assist customers. No specific certifications or experience listed.
6d
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Lead Customer Service Representative
Frederick, Maryland, United States
$19-$19/hr OnsitePart Time
High school diploma or GED preferred; retail sales experience preferred. Requires customer service, cash handling, arithmetic, communication, stocking, equipment operation, and ability to lift up to 50 pounds.
cash register, lottery machines, money order machine, Microsoft E-Verify
3mo
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Customer Service Lead - Part-Time
Fairfax, Virginia, United States
$14/hr OnsitePart Time
Leadership and customer-service skills, flexible availability including early mornings/nights/weekends/holidays, ability to lift 40 lbs and stand for long periods, troubleshoot registers, and coordinate associates.
3w
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PT Customer Lead
Woodbridge, Virginia, United States
OnsiteFull Time
Provide friendly cashier and customer service, operate register and scanners, handle payments, retrieve carts, perform light lifting and cleaning, meet service standards.
cash register, scanner, computer, calculator, smart devices
6d
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr FieldTemporary
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
USA Hire, USAJOBS
1w
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Lead Customer Service Tax Specialist
Washington, District of Columbia, United States
$75k-$97k/yr OnsiteFull Time
2+ YOETwo years of specialized customer service experience, including tax discrepancy resolution, financial transaction review, technical support, staff guidance or training, Microsoft Office proficiency, and strong written and verbal communication.
Microsoft Office
2d
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Manager, Customer Service
Fairfax, Virginia, United States
OnsiteFull Time
6+ YOERequires 6+ years of experience and a bachelor's degree. Leads contact-center performance coaching, conversion analytics, outbound campaigns, agent accountability, and customer growth initiatives.
2d
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Lead Customer Service Advisor
Annapolis, Maryland, United States
$16-$20/hr OnsiteFull Time
3+ YOEHigh school diploma or equivalent, 3–5 years of service industry experience, valid driver's license, automotive service and parts knowledge, and strong customer service, sales, mentoring, and problem-solving skills.
computer, telephone, telecommunications equipment, DailyPay
2w
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Customer Service Supervisor - BWI Airport
Baltimore, Maryland, United States
$20/hr OnsiteFull Time
5+ YOE2+ MgmtRequires 5 years of customer service experience, 2 years as a customer service lead, a valid driver's license, English proficiency, aviation knowledge, and legal work authorization.
iPads, Tablets, Computers, Mobile Devices
6d
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RETAIL CUSTOMER SERVICE SUPERVISOR
Fairfax, Virginia, United States
$45k-$55k/yr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, Microsoft Office proficiency, retail operations experience, and at least 2 years in big-box retail with customer service accountability, preferably in a lead or supervisory role.
Microsoft Office
2mo
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Customer Experience Lead—Arlington
Arlington, Virginia, United States
OnsiteFull Time
2+ YOETwo to three years retail and customer service experience; cash handling; availability for weekends/holidays; full-time, non-exempt; leadership responsibilities.
1mo
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Customer Support Lead
Vienna, Virginia, United States
$80k-$95k/yr HybridFull Time
SteerBridge: Provides technology and digital transformation services for government agencies.
3+ YOE1+ MgmtBachelor's or equivalent experience; 3–5+ years customer service in banking/financial services; 1–3 years supervisory experience; CRM (Salesforce/Zendesk/Genesys) and Microsoft Office proficiency; strong communication and compliance knowledge.
Salesforce, Zendesk, Genesys, IVR, Microsoft Office
2mo
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Customer Journey Lead
Washington, District of Columbia, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ years in customer experience, insights, e‑commerce or related; experience with Gladly, Shopify or Yotpo preferred; strong analytics, reporting, and cross-functional collaboration skills; ability to manage escalations.
Gladly, Shopify, Yotpo
2w
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Customer Care Manager -- Service
Laurel, Maryland, United States
$72k-$108k/yr OnsiteFull Time
2+ YOERequires 2–5 years of relevant experience and a bachelor's degree preferred. Leads customer care operations, manages teams, oversees call center performance, and drives customer experience and continuous improvement.
3w
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Customer Insights Lead
Washington, District of Columbia, United States
OnsiteFull Time
8+ YOE5+ Mgmt8+ years in service/experience design with expertise in qualitative and ethnographic research, journey mapping, translating insights into product and operational requirements, and experience managing design teams.
1d
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Lead Customer Service and Tech Support
Santa Rita or Chantilly or Huntsville or Lanham or United States
$65k-$85k/yr OnsiteFull Time
Requires active Secret clearance, CompTIA Security+, bachelor's degree or equivalent, 5+ years of IT experience, and 1–2 years supervising, leading, or handling Tier 3 escalations.
Learning Management System
2mo
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Shift Lead
Gambrills, Maryland, United States
OnsiteFull Time
Lead shifts and teams in a fast-food setting; ensure customer service, food safety, and adherence to policies.
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