10,479 customer service team lead jobs at 1,776 companies in United States
6d
Save
Mark Applied
Hide
6d
Customer Service, Team Lead
United States
$25/hrRemoteFull Time
One Inc: Digital payment processing and disbursement platform for insurance carriers.
Experience leading customer service teams, coaching agents, tracking SLAs and KPIs, resolving problems, and communicating effectively. Associate degree or 2+ years relevant experience preferred; MS Office, Google Suite, and CRM experience preferred.
Mixam: Online platform for custom printing and book manufacturing services.
Proven customer service leadership with supervisory or mentoring experience, strong communication and conflict-resolution skills, proficiency with Microsoft Office, and ability to manage team performance and escalations.
One Inc: Digital payment and claims disbursement platform for insurance carriers.
Customer service team leadership, coaching, training, performance tracking, KPI and SLA monitoring, problem solving, communication, and prioritization skills. Associate degree or 2+ years relevant experience preferred.
Setpoint Integrated Solutions: Provides industrial valve repair, automation, and process control solutions.
3+ YOE1+ MgmtRequires 3–5 years in customer service, logistics, or fulfillment, 1–2 years leading teams, ERP/CRM knowledge, strong communication, coaching, and problem-solving skills.
ERP, CRM, SAP, NetSuite, Salesforce, Microsoft Office
Uline: Distributor of shipping, packaging, and industrial supplies.
3+ YOE2+ MgmtHigh school diploma required; bachelor's degree preferred. Requires 3+ years of customer service experience, with 2+ years of leadership or supervisory experience preferred.
Kenosha or Waukegan or Pleasant Prairie or Gurnee or Racine
$33-$38/hrOnsiteFull Time
Uline: Distributes shipping, industrial, and packaging materials across North America.
3+ YOE2+ MgmtHigh school diploma required, 3+ years of customer service experience, and strong communication skills. Bachelor’s degree and 2+ years of leadership or supervisory experience preferred.
Trinity Solar: Designs and installs residential solar and energy storage systems.
Customer service experience preferred; requires strong communication, organizational, time management, decision-making, problem-solving, and Microsoft Office proficiency. Salesforce experience preferred.
nVentNYSE: NVT: Manufactures electrical connection and protection products for industrial systems.
3+ YOERequires 3+ years of customer service experience, ERP or order management software experience, strong communication and attention to detail, and ability to prioritize in a fast-paced environment.
Bass Pro Shops: Operates outdoor retail stores and manufactures recreational fishing boats.
2+ YOEHigh school diploma or equivalent and 2–4 years of retail sales experience required. Supervisory experience preferred; strong interpersonal, presentation, analytical, and customer service skills required.
PC-based word processing, spreadsheets, electronic point of sale, inventory management systems
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
High school graduate or equivalent preferred; flexible evening and weekend schedule, customer service and interpersonal skills, cash handling, training ability, lifting ability, and retail or supervisory experience preferred.
W.S. Badger Company: Manufacturer of organic skincare and personal care products.
3+ YOE3-5 years customer service experience, experience in sales-support and order processing, supervisory or informal leadership experience preferred, strong communication and computer skills, ability to multitask and work cross-functionally.
Microsoft Office, Microsoft Outlook, SYSPRO ERP, Gorgias, Zendesk
Mytex Polymers: Manufactures high-performance engineered polyolefin materials and polymer solutions.
5+ YOEHigh school diploma, minimum 5 years customer service experience (chemicals preferred), prior lead experience preferred, ERP/CRM and Microsoft Office proficiency, strong communication and problem-solving, able to lift 15 lb.
Wieland: Global manufacturer of copper and copper alloy products.
2+ YOELead and coach CSR team, handle escalations, support customer accounts, monitor service levels, and participate in hiring and training; 2 years advanced CSR experience preferred.
3+ YOEHigh school/GED, 3–5 years customer service experience, coaching/leadership experience, knowledge of customer service operations and regulations, strong communication and organizational skills, active Series 7 and Series 63 required.
Hoffmaster: Manufactures and supplies premium disposable tableware and paper products.
4+ YOEAssociates preferred, 4+ years customer service experience, strong problem-solving, communication, cross-functional collaboration, data analysis, and leadership skills.
Verida: Manages non-emergency medical transportation for Medicaid and Medicare members.
Monitor call center operations, train and coach team members, manage shift schedules, strong reading/writing/arithmetic, computer literate, typing 30 wpm, high school diploma or equivalent.
AutoSavvy: Retailer specializing in branded title used vehicles and inspections.
2+ YOERequires 2+ years of automotive service advisor or writer experience preferred, CDK experience, automotive repair knowledge, leadership ability, customer service skills, valid driver's license, and U.S. work authorization.
RollinsNYSE: ROL: Provider of essential pest and wildlife control services.
2+ YOEHigh school diploma (some college preferred), 2+ years customer service experience, experience with database systems, strong communication, professional demeanor, Spanish is a plus, willingness to learn and lead.