3,563 client support manager jobs at 1,490 companies in United States
1mo
Save
Mark Applied
Hide
1mo
Manager, Client Support
United States or Dominican Republic
$128k-$160k/yrHybridFull Time
Origami: Privately held Origami Risk provides SaaS risk, safety, and insurance software to insurers, companies, and public entities.
5+ YOE2+ MgmtBachelor's in CS/IS or equivalent,5+ years client-facing technical support in SaaS,2+ years people leadership,experience with case management (Salesforce Service Cloud or ServiceNow),familiarity with SQL/XML/JavaScript,travel up to 10%.
Salesforce Service Cloud, ServiceNow, SQL, XML, JavaScript
God's Love We Deliver: Nonsectarian nonprofit delivering medically tailored meals and nutrition care to people with serious illnesses and their caregivers.
3+ YOE3+ Mgmt3+ years managing programmatic activities; experience supervising staff; strong customer service and data skills; Bachelor’s preferred; graduate degree strongly preferred.
Conshohocken or Buffalo Grove or Chicago or Philadelphia or Dallas
$79k-$89k/yrHybridFull Time
Onbe: FinTech payments helping corporate clients make consumer and workforce disbursements.
3+ YOE3+ years building/managing client relationships, bachelor’s degree preferred, strong communication, analytical and presentation skills, ability to drive client health and identify growth opportunities.
Johnson Investment Counsel: Employee-owned U.S. wealth manager providing fee-only investment and planning services to individuals, families, businesses, and nonprofits.
0+ YOEProvide administrative, operational and client service support to Portfolio Manager unit; strong digital skills and ability to work in fast-paced advisory setting.
Quantum Health: Private healthcare navigation helping self-insured employers and their employees find better care and control costs.
5+ YOEBachelor's degree or equivalent,5+ years client success/account management experience,proficiency with MS Office,CRM,Salesforce,ServiceNow,ability to travel ~25%,must be authorized to work in US without sponsorship.
Microsoft Office Suite, CRM software, Salesforce, ServiceNow
Central Connection: Nonprofit behavioral health provider serving Greater Cincinnati children, adults, and families with mental health and addiction services.
1+ YOEAssociates or bachelor's degree preferred, 1-2 years office experience, strong oral/verbal/organizational skills; perform data entry, process funding/authorizations, manage records and support front desk.
Outcomes: Outcomes is a private healthcare technology providing pharmacy software and clinical engagement solutions to pharmacies, payers, and pharmaceutical companies.
8+ YOE2+ Mgmt8 years total experience; 2-3 years leadership; 4 years customer service/call center experience; Bachelor’s or equivalent; strong communication, coaching, KPI tracking; willing to travel up to 10%.
Office Ally: Private healthcare technology providing claims-clearinghouse and practice-management software to healthcare providers, payers, and partners.
3+ YOE3+ MgmtRequires 3+ years of call center or customer-service leadership experience, proficiency with call center systems and analytics tools, and strong leadership, coaching, communication, problem-solving, and conflict resolution skills.
SHAZAM: Member-owned U.S. financial technology provider serving community banks, credit unions, fintechs, insurers, healthcare organizations, and merchants.
5+ YOE3+ MgmtMinimum 3 years management experience and 5 years customer service experience; experience with ticketing software preferred; strong verbal and written communication and management skills.
IMA Financial Group: Employee-owned insurance brokerage and financial services firm serving businesses and individuals with risk, benefits, and wealth solutions.
Provide administrative support for client service teams, prepare renewals and certificates, process policies/endorsements/audits, and manage electronic downloads with strong reasoning, communication, attention to detail, and Microsoft Office proficiency.
TOPAZ Technologies: TOPAZ Technologies is a private software serving medical research organizations with animal, biosafety, and human-research systems.
5+ YOE5+ years client-facing enterprise software support, strong troubleshooting, case management proficiency, teamwork, and ability to build deep product expertise.
Assured Benefits Administrators: Privately owned international health insurer providing major medical plans and VIP medical services to private and corporate clients worldwide.
2+ YOEHigh school diploma or equivalent and 2–3 years of insurance industry experience in client support, account management, or claims administration. Strong communication and collaboration skills required.
Payliance: Private U.S. fintech providing payment processing, verification, and recovery services to lenders, merchants, and collection agencies.
1+ YOE1+ years client support or payment-processing experience; strong communication, problem-solving, and organizational skills; proficiency with Salesforce and Microsoft Office; ability to manage priorities in a compliance-sensitive environment.
SEI InvestmentsNASDAQ: SEIC: Public U.S. financial technology, operations, and asset-management serving financial institutions, advisors, corporations, and wealthy families.
1+ YOE1+ year financial services client sales/service support; bachelor’s degree (or 2 years SEI experience); Series 65 or 66 (or obtain within 90 days); strong multi-channel communication, time management, and problem-solving skills.
New York or California or Washington or Boston or Washington or Chicago or Seattle or San Francisco
$98k-$115k/yrHybridFull Time
Maven Clinic: Private virtual clinic providing women’s and family healthcare to employers and consumers.
4+ YOERequires 4–6 years in client support, operations, or client-facing operations; complex project management, executive communication, analytical problem-solving, escalation workflows, and a bachelor's degree or equivalent experience.
CIBCTSX, NYSE: CM: A leading North American financial institution.
Provide high-quality client support for commercial banking, use knowledge of cash management, loans and portfolio management; strong communication, critical thinking, multitasking, and organizational skills.
Addepar: Provides portfolio data aggregation, analytics, and reporting.
1+ YOEBachelor's degree in finance, economics, or mathematics, or equivalent experience; 1+ year of relevant client-facing experience; strong communication, organization, math, problem-solving, and time-management skills.
AppWork: PropTech providing mobile-first maintenance management software to multifamily owners, managers, technicians, and residents.
2+ YOE2+ years supporting SaaS customers, experience with property management/PMS platforms preferred, strong technical troubleshooting, ticketing, reporting, and communication skills.
Salas O'Brien: Employee-owned engineering and facility planning firm.
Proven record delivering high-quality technical work, generating new business, engaging clients, managing projects, developing solutions, and supporting installation workforce training and safety.
Third Bridge: Provides expert research and insights for investment decisions.
Experienced SaaS support or customer success background, strong written communication, technical aptitude with APIs and platform configuration, stakeholder management, and problem-solving skills.