290 customer service team lead jobs at 146 companies in Berkeley, IL
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Customer Service Team Lead
Chicago, Illinois, United States
HybridFull Time
Mixam: Online platform for custom printing and book manufacturing services.
Proven customer service leadership with supervisory or mentoring experience, strong communication and conflict-resolution skills, proficiency with Microsoft Office, and ability to manage team performance and escalations.
Uline: Distributor of shipping, packaging, and industrial supplies.
3+ YOE2+ MgmtHigh school diploma required; bachelor's degree preferred. Requires 3+ years of customer service experience, with 2+ years of leadership or supervisory experience preferred.
Kenosha or Waukegan or Pleasant Prairie or Gurnee or Racine
$33-$38/hrOnsiteFull Time
Uline: Distributes shipping, industrial, and packaging materials across North America.
3+ YOE2+ MgmtHigh school diploma required, 3+ years of customer service experience, and strong communication skills. Bachelor’s degree and 2+ years of leadership or supervisory experience preferred.
Customer Service Team Lead (Short-Term Rental (STR) Program)
Chicago, Illinois, United States
OnsiteFull Time
Priwils: Provides technology consulting and custom software for government agencies.
7+ YOE7+ MgmtRequires 7–10 years in customer service, logistics, or call centers with supervisory experience; rental, fleet, or equipment agency experience; Microsoft Office, Excel, Adobe Acrobat, SAM.gov, FPDS.gov, and MySQL Workbench proficiency.
Microsoft Office, Microsoft Excel, Adobe Acrobat, SAM.gov, FPDS.gov, Google Drive, WebSTR, Electronic Data Management System (EDMS), MySQL Workbench
Faerch Group: Manufacturer of high-quality sustainable food packaging solutions.
1+ YOEBachelor's degree or 1–2 years related experience; experience with ERP and quality systems preferred; ability to calculate SPCs, strong attention to detail, communication, organization, and basic math skills.
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yrFieldTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
Vixxo: Provides tech-enabled facilities management and equipment maintenance services.
3+ YOE3-5 years customer service/account management experience preferred, supervisory experience preferred. Proficiency with Microsoft Office and Siebel, strong communication and data analysis skills. High school diploma required; bachelor\u0002s preferred.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Siebel
PetSmart: Retailer of pet food, supplies, and professional pet services.
Requires 2+ years of customer-focused retail experience, computer proficiency, strong communication and organization skills, schedule flexibility, and ability to lift up to 50 pounds and team lift over 100 pounds.
AtkoreNew York Stock Exchange: ATKR: Manufactures electrical conduit, cable management, and infrastructure products.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years leading customer service teams, CRM experience, Microsoft Office skills, strong communication, problem-solving, and project management abilities.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Novolex: Manufacturer of food, beverage, and specialty packaging solutions.
Process customer orders, review lead-times and availability, liaise with internal teams, and develop account relationships. BA/BS preferred or HS plus manufacturing customer service experience; strong communication and attention to detail.
AtkoreNYSE: ATKR: Manufactures electrical, safety, and infrastructure products for construction.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years of customer service experience leading teams, CRM experience, Microsoft Office proficiency, strong communication, problem-solving, multitasking, and deadline management skills.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Sparkle Express Car Wash: Providing automated car wash and vehicle cleaning services.
Lead shift operations, coach and support team members, ensure cleanliness and safety, handle customer interactions, support hiring and training; supervisory experience a plus.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
0.5+ YOERequires six months of retail experience operating front-end equipment, six months of customer service experience, and age 18 or older. Supervisory experience is preferred.
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Sky Zone: Operates indoor active entertainment and trampoline parks for all ages.
2+ YOE2+ years progressive operations or guest-facing experience, supervisory experience preferred, comfortable with POS and Microsoft Office/Teams, availability for evenings/weekends/holidays, ability to lift 20 lbs.
Extended Stay America: Operates and manages a nationwide chain of extended-stay hotels.
Prior hotel experience and high school diploma/GED; supervise daily activities of 8–15 hourly associates; strong English communication, basic math, and ability to follow instructions.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
0.5+ YOERequires six months of retail experience operating front-end equipment, six months of customer service experience, and age 18 or older. Front-end leadership and supervisory experience are preferred.
EssilorLuxotticaEuronext Paris: EL: Designs, manufactures and distributes ophthalmic lenses, frames and sunglasses.
High school diploma/GED, optical and retail experience, customer service, sales, leadership and training experience, basic optics and math skills, edging and mounting experience, and computer familiarity.
AccuFit Digital Measurement System, cash register, calculators, computers